Icon Arro - Taxi App

Arro - Taxi App

  • Travel
View in App Store

Arro - Taxi App

  • Travel
1.8
234 ratings
Age Rating

4+

Seller
Arro, Inc.
View in App Store

Price Intelligence:

Average for the Travel category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Price Intelligence based on:

213,518
apps aggregated
8,172,290
in-app prices defined
89
main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Travel category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

User Reviews for Arro - Taxi App

1
Cannot unpair from a cab or edit payment info

Once paired, you cannot unpair. You also cannot delete a card and you can only have a max of three cards. I paired before realizing my business card on file was expired but since I have three cards on file, I can’t add a new one and I can’t delete any of the existing cards while paired. But I also can’t unpair. So I’m now forced to use my personal card for a ride with no other options. Terrible design.

Alyssa73469, Oct 25, 2021
1
Terrible

I honestly don’t think I’ve used more useless app in my life. I can never log-in and whenever I try to register with my other phone number or reset the password for my original account the app says “try again later.” When you have to try again later indefinitely, that means the app literally adds zero value. It’s a disaster as compared to its competitors and makes me hate whenever I get into a non-NBC cab knowing I can’t pay through any other system in advance. The company mind as well not even pretend to offer it as a service given how completely frustrating it is to use. I work in tech building apps and my advice to you is to scrap the entire thing and restart. Take a hint from other apps that actually do what you’re trying to do and rebuild this.

Anonymous3988092849199, Feb 07, 2023
1
Beware

If I could give 0 I would. This is a scam. I was in my taxi and at the end of the ride I told the driver I was using the app to pay and he told me “no no the app isn’t working” and that I had to pay card or cash. At this point I was confused because the app was clearly working and said I owed $37. The driver repeatedly yelled at me to not use the app and that I owed $45. To be honest I was a little scared so I handed him the cash and he told me the transaction on the app wouldn’t go through. Just like I thought, the app still charged me, driver pocketed the money, and customer service was RUDE when I was trying to get a refund. Never using the app again.

aricjones23, Sep 15, 2022
5
I'm a believer!

I'm genuinely impressed with how easy to use this app is. I had stopped taking taxis because I never have cash on me and hate the idea of using my card because it takes so long to enter everything. But with arro, I don't have to do that anymore. I can pay for everything on my phone and it has the receipts right in the app! I haven't used the hailing feature yet because there are always taxis on my block, but I'm gonna try that as well. Love this so much.

beendat06, Mar 08, 2020
2
Could be so much better

In NYC I have three issues: first very few drivers are on the app, so while I wait for a cab from the app I have to say no to yellow cabs driving by, which is just silly. Second, the app absolutely lies about waiting times: even when a ride is assigned, it will estimate a 2 min wait even though the driver assigned is 9 min away, according to their own calculations of drop off once engaged. Last, the app is unrelated to 311, so if you report any issue with your ride they won’t pass it on to the city administration of the drivers.

BPC FF, Oct 07, 2022
1
Terrible! App doesn’t work!

I can’t believe these app developers!! I have made dozens of attempts on three separate rides over the past 2 months to create an account. Each time I enter my contact verification info, I get stuck on a no options screen that says “unable to process request. Try again in a moment” On each occasion, when I got in the taxi I asked “can I use Apple Pay” and was told yes each time. However when I tried and both the app and the in taxi receiver totally failed, I have been stuck with no money to pay for the ride and an upset driver in an awkward situation, having to wait 5 minutes for me to run to my apartment and bring back cash. PLEASE FIX THIS APP.

guayanese mango chutney, MD, Mar 15, 2023
3
Good during quiet hours

I was surprised that the taxi arrived with the meter already engaged. I guess that drivers turn on the meter when they accept the ride, not when the customer actually gets in the taxi. Depending on how far away the driver was when the ride was accepted, this can add several dollars to the fare on top of the fee Arro charges. I will only use the app during times that no regular hails are available such as late nights and very early in the mornings.

hapily, Aug 23, 2020
1
Can’t even get past phone verification

You almost had a customer if they hired a real rev team, or hadn’t chosen the “free plan” for your sms needs. I forgot my wallet at home and realized it along the cab ride, this app to the rescue!!! After logging in, I tried several phone numbers just in case so I could still pay for my ride, not one worked, just an error “cannot send sms”. Luckily I was able to stop a short distance before my destination and a friend paid for my ride. Fix your app, I won’t be back regardless, but maybe you’ll stop losing new potential customers.

King C KTK, Mar 06, 2020
1
Drivers accepting rides and then not coming

Sometimes Arro is great to use. However on a quiet Saturday morning, with an estimated wait time of 7 minutes, I can see the car that accepted the ride just sitting in the same spot. There is no traffic. I can only assume driver is sitting there and waiting for me to cancel ride, which I did. I have to be at work. And I have to pay a 3$ “ cancellation fee “ through none my fault. And no way to dispute this change. In a Lyft now, going to work.

Mckennydoughy2022, Jan 08, 2022
5
Arro is my go-to!

Arro is my go-to for getting a ride anywhere. They’re always reliable with pick ups and I can use the app to e-pay any cab I get into. I’ve never had a bad experience with cabs and it just feels even more safe than other ride sharing apps, especially during a pandemic. I choose reliable and friendly any day!

Shnitzberitz, Oct 11, 2020

Description

ARRO is a taxi app created to simplify everyday transport through innovative, easy-to-use tools for hailing and paying for taxi rides. With the tap of a button, ARRO connects you to the nearest available drivers in every location, to get you where you’re going, faster! Download the app today and start using it for all of your travel needs!

Available in: New York, Chicago, Boston, San Francisco, Houston, Miami, London, and more! HOW TO HAIL WITH ARRO: At the bottom of the home screen, tap the box labeled "I NEED TO HAIL A TAXI". Begin entering your destination in the box labeled "Where are you going?" and confirm from the list of destinations provided. You'll receive a fare estimate, route preview, and ETA of the nearest available driver. When you're ready to hail, tap "REQUEST RIDE" at the bottom of the screen to be matched with a driver. When the ride is over, the fare is paid automatically with the card on file or another payment method of your choosing. HOW TO PAY WITH ARRO: USA: If you are already in a taxi that you didn’t hail with our app, you can still use ARRO for faster payment! From the home screen, tap “I'M ALREADY IN A TAXI”, then enter the 7-digit check-in code displayed at the top of the taxi’s screen to pair the taximeter with your ARRO account. At the end of your trip, your fare will be paid automatically and your receipt will be emailed to you! LONDON: You can use ARRO to pay for all Black Taxis in London. From the home screen, tap “I'M ALREADY IN A TAXI”. Then, request the check-in code from your driver and enter the 7-digit code to pair the taximeter with your ARRO account. At the end of your trip, your fare will be paid automatically and your receipt will be emailed to you!

Show More

POWER SUBSCRIPTION REVENUE GROWTH

img