Icon GO

Name: Icon GO
Rating: 2.64336 (143 reviews)

Navigation

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Icon GO

Navigation

2.6

143 ratings

Age Rating

Seller

Icon Parking Systems, LLC

View in App Store

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User Reviews for Icon GO

Crazy mess of an app!

This app is useless if you want to find an Icon Garage. If you input a location, it puts you at 42nd St, whether you want to be there or not. If you move the map to your general location it changes location as soon as you try to get garage information. Every time you try to access the garages, it changes your arrival and departure times. Stupid, stupid, stupid. Icon, get your money back from the fool who designed the app, you have been ripped off!

Bunny1212, Apr 07, 2018

Glitch won’t allow to save car info

The app would not allow me to add my vehicle info. I always get a pop-up alert warning me that “Something is not right... system is not available”. Tried many different times to no avail.Update 1/3/19Persistent glitch won’t allow me to save my car info. Tried many different approaches to no avail. Latest update/s have not resolved this problem.

J. Timmus, Jan 03, 2019

Horrible Functionality

I was switched to this app and it clearly does not work correctly it continually tells me the coupon has already been saved and then it has cost me paying full price on three different occasions. It’s so frustrating I am getting to the point where I will just refuse to park in any garage that uses this application

jdcohen0, Dec 04, 2017

I❤️Icon Parking & Staff

Always taken care of with a smile by great staff whether I park at my Monthly Location on E 38th (between 2nd and 1st Ave) or I use a different location. Many thanks to Manager Richard for outstanding service as I have been parking there for 22 years. Thanks Icon!

las_38th, May 16, 2020

Terrible experience with new app

Website wasn't any better. days of ticket service down when trying to make reservation. Took a diff browser diff credit card and diff garage to work. When trying to pick up car spent 20 min and still didn't show as paid. Only reason I got my car back was that attendant didn't want to make me wait so long so late at night. Also was told when I was having issues tech team would look into it and get back to me (gave info). 2 days later and nothingAlso I'll mention the nearly 30 pending charges on my credit card from I think when I was trying to make a reservation which hopefully won't turn to paid

Nywebman, Jan 10, 2018

App is crappy , staff at the home office very unhelpful

Used the app for over a year as the garage by my job I can only use the icon go. For some reason over the last month it has become Icon No. All garages in my work area connected with Icon when I try to book are shown as fully booked ( & we are talking 10-15 different garages). When I called the number on the app staff was extremely unhelpful.

Odiecoffey, Jan 07, 2022

Stunningly Deceptive

I’ve only used this once and it was so horrible, I’m deleting immediately. We booked a spot in NYC (Times Square), arrived on time and got on line behind other cars waiting to get in. After 15 minutes, we asked if we should be waiting since we had a reservation. They told us everyone had a reservation, we needed to wait. We waited another 15 minutes. No one had moved. The attendant then admitted that they have no spots and booking doesn’t actually mean anything! We left, now late and furious. Never again. I just hope I can get my money back!

oopa, Dec 28, 2017

HappyParkerNYC

I’ve tried all major nyc parking apps and found this one to be the easiest to use. Easy to save prior locations to navigate to in the future and save promo codes to get discounts on parking. Definitely recommend.

ParkingGal, May 03, 2018

Very convenient

The app is very convenient it finds me very quickly the parking garage you need and then let’s you boo on the app and pay and reserve a spot. It’s very cool and best of all you get great discounts. Also if you don’t want to book before hand you can get a coupon for a good deal. Very good app

Relepp, Oct 01, 2020

Needs work

It’s a hassle to book spikes for a one week. Because of warnings of duplicate bookings. So I often have to go back-and-forth , reserve the spot try to pay again and again for the same dayAlso, why can I not book a spot for Monday through Friday- ( A weekly ) ??????

Westchester Rick, Jul 19, 2020

Description

Your direct line to more than 200+ Icon and Quik Park locations throughout NYC, Icon GO offers a level of service you just won't find anywhere else. You're basically a parking VIP. 1: BOOK Start by finding the ideal location and rates near your destination, reserve your parking, and pay in advance - then just check in with one of our valets when you arrive and they'll take it from there. 2: PAY When you reserve your spot with Icon GO, you always get our best rates. On top of that, you'll get access to exclusive coupons, earn account credits, and get referral bonuses that give you - and your friends - even more chances to save.

Consider it your inside deal. 3: PLAY Whether it's a meeting to be crushed or a night out to remember, you're free to focus on what matters. If you need more time, you can always extend your reservation - and, when things are wrapping up, request your vehicle on the app and we'll start getting it ready for you. That's it. And if you wind up loving the VIP treatment at a garage that's convenient for you, you can always have it at hand by saving it as a favorite. We'll remember you, too - your vehicle, trips, and reservations are saved so you can always find everything you need. Wherever the city takes you, Icon's not far. Always find us with Icon GO. Learn more at https://iconparking.com/ Like us on Facebook at https://www.facebook.com/IconParkingNYC/ Have a question? Call us at (877) 727-5464 or email [email protected] Note: continued use of GPS running in the background can dramatically decrease battery life.