Icon Alipay - Simplify Your Life

Alipay - Simplify Your Life

  • Lifestyle
View in App Store

Alipay - Simplify Your Life

  • Lifestyle
3
2.6K ratings
Age Rating

4+

Seller
Alipay (Hangzhou) Technology Co., Ltd.
View in App Store

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User Reviews for Alipay - Simplify Your Life

1
Appalling number of ads

Ads ads ads. Ads everywhere. Constantly having these annoying pop up windows either to make you buy their insurance products, bogus gold products, or make you play some stupid games, wasting your time. There are at least like two dozen different games the development team have come up with and each generates some sort of its own proprietary coins which further complicate things. There’s Tao coin there’s Tao points and there’s Yuebao points and a dozen other kinds of coins and points. Absolutely confusing and pathetic.

chrisleeharbin, Sep 21, 2020
1
Bad: wish I can give no star

I tried to set up an account to use Tour pass. A function that supposedly allows to use foreign credit card to link to alipay. My internet got disconnected half way through the process. Alipay then locked me out and asked to link a bank card in order to lift the restriction. Because I don’t have a local bank card, I called the customer service. It sent me an email asking me to upload my passport photo to verify my identity. But the link would not accept the photo in a format from the iPhone. I called the customer service back, but it no longer allows me to speak to a live person and loop me through the same voice mail again and again. Also tried to help to set up Tour pass for my friend. Her first credit card doesn’t work and it does not allow to switch to another credit card to try again. Before they make this service works better for foreigners, I do not recommend anyone uses it.

clairechensw, Nov 16, 2019
2
I couldn’t seem to convert my dashboard to full english.

I just could not seem to change my app dashboard over to full English. I tried to do that in the settings, but there were still plenty of apparently Chinese alphabet characters on screen. I would like to accept AliPay payments from my customes, but, until this English language component is substantially improved, I would not feel confident to use it.

Critical-Chris, Dec 10, 2022
1
No iPhone X support

I used to love how versatile Alipay was. I used it for everything. I loved that it accepted my fingerprint on my iPhone 7. It made everything so convenient. But now I have an iPhone X and Alipay doesn’t use face recognition for payment the way it did with fingerprint. This is frustrating and inconvenient. WeChat used it and makes everything more convenient because of it. I often have to choose whether to use Alipay or WeChat to pay for things. Before it was no contest and I would choose Alipay. But recently I have been using WeChat more because of convenience.

Jaws600088, Feb 17, 2018
2
Less than 10% in English.

Regardless if you select English as your language and change your Region from China to International, almost everything is still in non-English format. As soon as the app opens the main page is almost entirely non-English, same is true for all the sub-pages too. To make things even worse, the directions, help FAQ, & help chat are 100% non-English. As such there’s literally nothing you can do other than subscribing to Babel or Rosetta Stone, lol.

Lord Question, Feb 25, 2021
1
Let me create an account and make transactions but locked me out after 2 weeks

Alipay let me submit all my personal information, verify my US passport, accrue a balance, let people send me money, and make transactions without a chinese bank account for about two weeks. After two weeks they locked my account with a remaining balance and told me a chinese bank account is required. No warning that my account would be locked. I’m not able to login at all, transfer the funds out, or make transactions. I’m pretty sure this is actually theft of both my money and my personal information. I now think Alipay is a complete scam for non-Chinese citizens. As a Foreigner, I’m not allowed to open a chinese bank account and without Alipay I’m also not allowed to do basic things like order a Taxi, or eat at restaurants. Does the government give them the right to steal my funds without warning, without giving me the opportunity to withdraw the funds? Awful experience for non-Chinese citizen

mike194654, Jun 24, 2019
1
Doesn’t work for US customers

Setting aside the fact that quite a few prompts, and some complete screens, are not localized to English, this app does not appear to take US credit or debit cards. I have no idea why this is in the US App Store, or why Apple approved it. Most of the functionality doesn’t work in the US and the app isn’t smart enough to hide features that don’t work based on location. Also the UI appears to be a challenge to how many functions can be smashed onto the home screen. Before expanding to the US, the company might want to have a US development team rework the app.

Todbookless, Apr 30, 2018
1
My feeling

Let’s talk of my personal opinions for user of long turn cooperation individual. I can not critic the influence of this appliance can spread overseas. And recent years Chinese citizens can even use these functions instead of debit cards. Credit of Alipay really worked in some situations, but sometime it a kind of illegal money eaters. Firstly, you feel you want to loan through the strength of their products, the terminal shows how easy you can afford it by next month. Than actually it ask you for your unplanned pocket money. It feels like hypnosis. I feel Alipay just a kidding of credit, do not believe it. These credits actually your next month’s salary. And added more, I means credit just their trumps. They want not only your salary, but also your houses.

Who knows i am, Jun 26, 2019
1
No support for iPhone 10

It has been a week since the release of iPhone 10 and Alipay still does not support face scanning. I have to put in my password every time I want to pay for something. I have started to use Wechat pay, which supported iPhone 10 since the beginning. I never notice how convenient it was to use Wechat pay. I think I will start using Wechat pay from now on. I recommend all iPhone 10 users to use Wechat pay and not wait for Alipay to update. I mean come on! it has been a week almost all other apps have updated to support iPhone 10.

XwarderX, Nov 10, 2017
3
Account didn’t exist anymore

I have been used Alipay account for long time. Today, it suddenly didn’t allow me to log in and said my account didn’t exist. I found that out when I needed to made a transaction. I have to log in on pc and make this transaction with fee. This bug hasn’t been solved at the end of today. It was very disappointed and scared since all the assets that I hold in an Alipay account.

东海扬尘飒露紫, Mar 11, 2019

Description

Alipay is a super app designed to offer a bouquet of services to bring convenience into your everyday life. Trusted by more than 1.2 billion global users, Alipay’s offerings span from allowing it‘s users to make payments (send, receive, and spend money with ease), manage finances, choose a suitable insurance scheme, hail a cab or even order in from a favorite restaurant, etc. Visit us on https://www.facebook.com/alipayglobal/ YOU ARE ONLY A ‘TOUCH’ AWAY- 1.

Send/Receive money from your peers; 2. Transfer money to friends or split the bill at your favorite restaurant; 3. Card free payment at millions of merchants; 4. Top up your mobile phone and pay your utility bills; 5. Place and track orders in Taobao and TMall; 6. Order food from local restaurants or book a taxi; 7. Manage your money with wealth management products; 8. Free off-site cross-bank transfer / credit card repayment and loans; 9. Scan & Pay – Scan & use the QR code to pay at your local stores; 10. Book Air/Rail/Movie Tickets, at ease; 11. Enjoy hundreds of discounts and promotions from various merchants; 12. Group account facility to manage expenses within family and friends circle; 13. Donate/Participate in walkathons along with your friends in "Sports" service which supports HealthKit functionality.

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