Wonolo
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User Reviews for Wonolo
Worst business practices ever they don’t follow what they posted
I have had a horrible journey with WONOLO and the job requesters they allow on their platform. Both WONOLO and job requestors work hand in hand in targeting and forcing work force issues and behavioral and social experimentations. They even go as far as to hire people to play out roles in these matters to push and enforce unjust working environments and personal presence. They suspended my account based upon he said she said issues and never followed through in looking into the matters. They didn’t have my back taking my word at all, as if what I said never mattered. They don’t follow their own posts about their business practices. And they and their requestors constantly use me as a subject for experiment I’m sure I may not be the only one. They cover up these covert actions with displacement of responsibility and reverse psychological practices, much like the system we live in in general just another fake platform disguised as a private contract pick and be on your own time app In order to mental test people, almost like the police force or military are secretly controlling it.
So grateful for Wonolo!
Wonolo is honestly a saving grace for people like myself who need to get work immediately and make some money instantly. Using Wonolo cuts out the whole long-term interviewing process that is involved with getting a job and allows people to individually make their schedule around their life by choosing what days and times they are available. For my life and situation Wonolo has been extremely helpful and just what I need to be able to get by. Wonolo has your back 100% as well. If you had a problem at work and you write them they will listen to your side. If you have an emergency and can’t make it to work, they’re understanding as long as you communicate with them. Every single person I have interacted with who works for Wonolo has been so respectful and treated me like a person and I am so thankful for Wonolo for giving me a chance to get my life in order when I didn’t know where else to turn! The benefits I have received from Wonolo far outweigh the negative so THANK YOU WONOLO for making going to work as simple as it could possibly be and allowing me to be in control of my life in so many ways!
Dishonest & Grossly Irresponsible
Wonolo takes advantage of hard working people trying to get by. I smell a class action lawsuit very soon. A company without integrity, Wonolo will make a statement in their App store description, say something different within the app itself, and then actually do something inconsistent with either. For example: “Get Paid 1-3 days after completing a job”, becomes “Get paid 3-5 days after completing a job”, which in reality is: get paid whenever we feel like paying you, which can take a week or more. Another example: “Our people’s health and safety are important to us. During the COVID-19 outbreak- if you feel sick or have been in close contact with someone sick you can withdraw from a job within 12 hrs of start time without any penalties”- in reality- you follow their recommendations, yet they penalize you for doing so. Another example: “After a job is complete, if a requestor wants to change the Wonoloer’s agreed upon hours, this MUST be approved by the Wonoloer before any adjustments are made” - in reality- they will adjust your hours without your knowledge and pay you accordingly- regardless of how long you actually worked. I could go on and on, but my point is that Wonolo is greedy, dishonest and irresponsible & they need to be held accountable.
Pay Issues
This a great app for work In Atlanta so far. But the Two Times issues come up like either your phone could die. Or you not in cell range to check in.You can either be canceled as a no show. Then be removed and then have to write them an email you cannot call these people. Wait for a response and then prove to them you were there. Then wait to be hope this doesn’t happen on weekend. Once this happened I waited 7 whole days for one shift I worked. As of April 3rd it’s been two weeks since I worked March 20th six Flags job. and still haven’t paid I went back and worked another shift got paid for one and took a picture and emailed to them and told the requester to let them know. and they still haven’t paid me for that day I worked. My Rent is weekly. So imagine if you was in a situation expecting them to pay you. They are good but resolving your pay issues on time you better have another thing to fall on.
Not paying Wonoloers
Since the announcement of Wonolo coming to an end, I haven’t been paid for my last few jobs. After a run around, I still haven’t received pay. Completed the last job on December 18, 2019. Received a 5-star rating. Requestor approved the job. Wonolo still hasn’t paid me. Wonolo advertises a 3-day pay period. So far, it has been 3 weeks. I’ve referred 10 people to the app using my specific referral link and name. Wonolo has NEVER paid me the referral bonus.I have been with Wonolo since the year it was invented. The first time I wrote support an email about my pay, they took away my hard-earned badges. Recently I was in a car accident and had to cancel a job and they still restricted my account and brought my rating down to a 4.6 when I had always earned 5 stars for the past 5 years. Wonolo support and worker service is incompetent to say the least. They don’t care about the labor force. I have stayed this many years for the companies they partner with like Stitch Fix, Dolls Kill, Yerdle and Farmgirl Flowers. Wonolo didn’t seek those bids though, it was the labor force that helped bring them to Wonolo.
Treated worse than prisoners
I live in Philadelphia and do not have a car, but have been in desperate need of some kind of work. Finally found a job I could get to with public transportation assuming I left 3 hrs early. So I left at 5am, but my connecting train was a minute early and I missed it, so I immediately called the manger on site (the job was for BigFly) who belittled me, but told me to come in anyway and I would be able to work. So instead of withdrawing from the job because I assumed I’d be working, I waited an hour for the next train, walked a mile to get to the warehouse, called and texted the manager who told me to come in anyways, but received no response. Waited another hour at the work location to no avail. Then opened the app to see all my jobs had been canceled and I could not take another one. AND I just spent 30$ on train tickets that will only add to my debt. This app has no respect for an individuals time and if you dont have a car to get to the ridiculous locations, don’t even bother- you’ll end up spending more money than you’ll make.
Waste of time
Dont plan your life around this app because employers will cancel 1 hr and in my latest case, 7 minutes before the 12 hour cancel and still get half pay. Ive grabbed shifts that nobody wanted last second and obviously i wasnt on the job site, arrived 15 minutes after the start time just to get reprimanded and given a late start on my badge. Not only did that late disqualify me from the $550 bonus at the time, all my jobs that week got canceled and i ended up not working that week 🫠. Its real funny how a job will get cancelled and then reposted for a shift no one wants to work; overnight or 10 hours (usually both). Whats the point of grabbing multiple different jobs ahead of time if every single one of them gets canceled literally right before the 12 hour mark. Literally went to sleep and woke up just to find out i wasnt going to work that day? Other apps at least give you a 24 hour window. In my honest only use this app if your desperate and even then dont put all your eggs in one basket. Also its been taking longer and longer to get paid and its no wonder clienta are dropping them and using other apps to fill their work quotas. Support for this app is non existent, phone doesnt work and never get a reply from the messaging system. Wish i never used this app and i wont be using it going further 👎
Terrible Custoemr Service
In an attempt to fine flexible work, I hopped onto the App Store and found Wonolo. I decided to download it since the interface looked nice and it had several high scoring reviews. Immediately after creating my profile, the app let me know they are not allowing companies in California (the state I reside in) to make job postings. Understandable, I’ll just delete/deactivate my account. Wonolo does not allow you to do so on your own— you must contact customer support, who’s only form of communication is through email. I fill out the form and await a reply. I am unable to respond until a few days later. By this point, I receive an auto response saying the ticket has been closed and I need to resubmit. Frustrating, but I create a new ticket. The following day I go to respond to the new email and it says again the ticket has been closed, even though it has been opened for less than 24 hours at this point. Again, I’m instructed to resubmit yet another request. I scour the internet in an attempt to find any other contact information, to no avail. I had no negative feelings about not being able to use the app to its fullest abilities, but this is downright ludicrous that you cannot delete your account on your own. Obviously I do not recommend this for anyone in California but beyond that, I will never recommend this to anyone for the simple fact that you cannot address concerns en vivo and the customer support is a joke.
If You Need Money
This app is good to make money if you live in the area of the available business. Unfortunately most of their availability is not in my state of Delaware. So, I would have to drive an hour away to get a position. They have some good positions like working at Nordstroms in Lancaster. Working in retail was a good job to make money if you need it, however it was an hour a way. At Nordstroms you work in retail and help with the merchandise. However, they have other positions at different companies that seem dangerous or suspect and are very scary to work at. They are hard labor jobs that is exhausting and energy draining and have you working like a mule. Some of these places have you working at impossible speeds snd don't give you a break. However, if you are like most people and are forced into jobs that you don't want then you have to figure out what works. I have college degrees, certifications, and work experience and I have worked at desk jobs my whole life, and these are not desk jobs.
Wonolo support is really no support
I started picking up jobs in July and everything started out great. It took 4 weeks before things started taking a nose dive and they continue to get worse. Support has taken up to a month to respond to concerns that needed to be addressed in that day. Some of my submissions have never been responded to at all. I have jobs I haven’t been paid for. I have cases that were closed repeatedly and I was forced to reopen the case as it was never resolved. Wonolo does not care what happens to any of the wonoloers as their requestors will lie and the lies will cost the worker time and money. Wonolo never bothers to consult the worker about anything. They prefer to just restrict or just cancel the account. The people I have been working for ask me to come back and give me great ratings but Wonolo trashes my credibility by canceling my jobs. There lack of concern or support and the glitches in their system has caused me a good deal of financial hardship. And the promos and bonuses are BS because somehow the system seems to glitch in just the right way to insure you never get one. And they will never get around to resolving that glitch either. When this worked it was great but 5 months later the risks have more than out weighed the reward.
Description
Find steady, flexible work. Wonolo connects you with immediate daily shifts and temp-to-perm opportunities around your area. Work when you want, where you want, get paid on your own schedule.
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