Tomo Card
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User Reviews for Tomo Card
Very Angry
I got this card when I was going through a hard time and it actually helped me. However, I stopped using it for about a month and they turned my card off without my consent. I have tried multiple times to get in touch with them via phone and via email no one will help me, it states at the top that my card has been cut off due to inactivity. I cannot use my card unless someone turns it back on. It won’t let me do it through the app. I have to say this is the worst credit card I have ever had, and if I could write zero stars, I would.
Don’t use tomo
I got the tomoboost account. Supposedly they report certain amount of credit line to the credit bureaus but they don’t. They just report an account with zero credit line but they surely charge your bank account for a service they mislead people into getting it when you actually don’t get what they offer. That’s false advertising. Customer service never answer. I want to cancel it but there’s no option for that and I have emailed them several times and still can’t cancel so I had to block my own debit card so they won’t charge me anymore. I WANT TO CANCEL TOMOBOOST NOW!!!
Helped me out a ton!
Tomo is a great card to help you build credit. It helped me create good spending habits, but most of all it helped me build credit. Also they have a quick response time to any questions that I may have.
Great for credit builders
Great card for credit builders who don’t want to rack up debt. Weekly auto pay means I’m always paying on time as well as reporting good standing always. App is straight to the point and everything I need is easy to see.
Great app!!
Easy to use interface with the power of looking at all your transactions, card payments, and additional information in one easy view that makes sense. Looking forward to what comes next!!
Great during my U.S. immigration process!
I came to the U.S. for my undergraduate degree. I had no idea how different the credit system was here than in India. It was not until I got my first job after college that I realized how important having a credit score is here for even renting apartment. I was able to get my first credit card with Tomo even though my ssn was recently issued. This is a great starting place for building credit and spending wisely!
DOES NOT REPORT TO ALL 3 BUREAUS
I received a $1k credit limit, which is fine, but the sole purpose I had for this card to report my activity to all 3 agencies. It does not, at all. So in the beginning I was doing well, for about a year having the auto draft taken out weekly. Ran into hard times, and they report those hard times on to all bureaus which I’m not upset about. Such is life. But then I got everything back together, they did report that I’m back current but even after halting purchases on this card and maintaining a $0 balance altogether. It has not reported since and that was Nov 2022. It is February. So they only report to TransUnion. Which very much defeats the purpose. I’m going to close the account, I know that’s the only way they’ll report. And I’ve rather have a closed account with $0 balance than what it shows, which is that I’m using 71% utilization of my credit. I wouldn’t recommend if you are building credit. I do recommend if you don’t care about your credit score and you just want to develop the habit of paying your balance in full monthly.
Worst customer service ever
Worst customer service ever literally can’t talk to anyone cause there is never a freaking agent available. I’ve had 400 took out of my bank account now for 4 days and my payment still hasn’t settled and my card is still locked like are you kidding me it’s 2023 get with the program. Card works good when it works but be late or miss one payment good Luck ever getting it unlocked again. Ready forMy payment to settle so I never have to use this stupid company again.
Great and simple product
I actually like the weekly autopay feature. I don’t have to ever worry about a balance being reported to my credit, and I also know that when I look into my external savings/checking account it’s a better reflection of my financial status. I hate when I look into my savings and I think I have a lot of money but forget that I also have credit debt. With weekly autopay that no longer happens to me
Issues
I emailed in because they don’t have customer service over the phone, regarding my new phone number. Half hour after a response my number was changed then my card was reported lost or stolen and not by me. Needless to say it’s been a back and forth with customer service. Customer service says I did request this, finally after the 10th email they state it was done over the phone. I haven’t contacted them by phone for a lost or stolen card. Specially a half hour after I needed to make a phone number change. It’s been close to 10 hours of back and forth conversations. Point is I didn’t request this and they are telling me I did.
Description
No Credit Score or Credit History Required Whether looking for your first credit card or adding to your arsenal, Tomo is the perfect fit! Once approved, you are automatically qualified for Mastercard World Elite Benefits. Our customer favorites include $60 DoorDash Credits, $60 Lyft Credits, and $1,000 Cellphone Protection.
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