StarHub Prepaid App

Name: StarHub Prepaid App
Rating: 2.375 (16 reviews)

Utilities

View in App Store

StarHub Prepaid App

Utilities

2.4

16 ratings

Age Rating

17+

Seller

StarHub Ltd

View in App Store

Price Intelligence:

Average for the Utilities category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,518

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Utilities category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for StarHub Prepaid App

Infinite OTP trap

First, BEWARE: the “free data” they advertise is local (for use in Singapore) only. Second, and worse, this app has a built-in infinite OTP trap, where, if you bought the SIM for use with a portable WiFi device, you’d better pray for free public WiFi access somewhere because it’s impossible to receive the OTP without it. You have to take the StarHub SIM out of your WiFi device, put in into an unlocked phone, connect your phone to another WiFi, verify the OTP, then put the SIM back into your WiFi device. This app will force you to do this at least three times per day. StarHub Support will also insist on you restarting every device every single time you do anything, which will trigger yet another OTP verification. Good luck enjoying your vacation with this unreliable and terribly designed app!

Codemonkey2020, Feb 07, 2020

Network Not Available

No matter how many restarts and app installations, the app will not open because network is not available.

Fredric the reviewer, May 10, 2020

Avoid at all costs

Got ripped off by this company, had 31 dollars in app credit which I bought through a prepaid card, all of a sudden the credit disappeared with no chance of recourse. There is no customer service and no purchase history for reference. Save yourself a headache and go with another option.

Jagl192837465, Jun 25, 2017

App doesn’t work at all

After you accept the terms and conditions, the app just gets stuck at the lime green splash screen, and never loads past that. I’ve tried several times before finally giving up and uninstalling the useless app

mhkMel, Nov 08, 2022

awful app, expensive service

the app never works properly for me outside of singapore. data is expensive, and if your plan runs out they charge an exorbitant amount for data to run through your balance as quickly as possible. international calls are very expensive. avoid starhub :/

Mister jahooley number 24351, Nov 08, 2023

Great service but buggy app

Love Starhub but this app’s latest update is probably losing the company so much money. I used a debit card and saved it for future use. Now when I try to pay again the “pay” button never lights up (green) to let me pay. I tried reinstalling the app so that it stops prefilling my debit card data and even when filling it out again it never validates but says “Expiry Date is invalid”. There’s no way it’s letting me pay. Expiry is 01/21 so valid.

privacy_watch, Jun 04, 2019

Pls don’t update when I want to use you!

Whenever I want to check my balance, this app requires an update. Even Windows does not do this anymore! Annoying

qingzhuobingyin, Dec 05, 2020

Apps not loading

When I opened starhub prepared apps was asked to input my mobile no which I did so but ott no was never received. This happened since I activated or bought roaming data of S$25,- which was deducted from my account but the service is not available and the apps is not loading. Basically my sim card is not functioning

scorpions0511, Dec 18, 2019

Mandatory updates too often

Every 2 weeks or so, the app requires mandatory update. Followed with re-login and all of the hassles. I only use this app to top up my balances, and there aren’t many things that you can do with the app anyway. What’s with all of the updates? Why can’t they just create a simple app and only require updates for extended features?

smile_politely, Jul 01, 2022

Works fine

Works as it should. Shows you how much data you’ve used and had no problem switching to roaming from Singapore to Malaysia. Connection was also good. A bit slower in Malaysia but not that slow. Still get 4G. I’d get this again.

Teaz3r, Dec 09, 2018

Description

An all-new StarHub Prepaid App that lets you manage your prepaid account with ease, anytime, anywhere. And you can use it without any data charges. Yep, you heard us right.

The new StarHub Prepaid App helps you to take control of your prepaid account without the hassle of waiting in lines. A few simple taps on your phone, and you can do so much more with your prepaid account. With a clean, new interface that is simple and fuss-free, the StarHub Prepaid App gets you better equipped for your prepaid needs, on-the-go. Key features: • Track your usage: Stay updated on your prepaid credit and data balances, and check your usage on-the-go. • View account transactions: See what transactions you’ve made for the past 30 days, and track your expenses. • Running low? Top-up, activate data plans and packages wherever you are, it’s that convenient! • Set up your phone for overseas roaming, right within the app and you’re ready to fly! • Who doesn’t like rewards? Enjoy exclusive in-app top-up promotions and rewards, so keep checking back!