StarHub App

Name: StarHub App
Rating: 3.90566 (106 reviews)

Utilities

View in App Store

StarHub App

Utilities

3.9

106 ratings

Age Rating

Seller

StarHub Ltd

View in App Store

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User Reviews for StarHub App

StarHub Stealing Clipboard Data

iOS 14 revealed to me that this app pastes your clipboard data when you open it. Would StarHub care to explain this behavior?

Anonymous Reviewer 4242, Sep 23, 2020

unusable

opened the app and it notified me that congrats it’s been updated! tried to pay my bills. none of the navigation buttons at the bottom are working, including the link for bills. i have an ad blocker on my phone. is it because the ad i’m supposed to dismiss is invisible and preventing me from using it? your loss starhub. i now have no means to make payment. oops! try telling this to your management. they’ll be thrilled.

botaky, Jan 20, 2023

The worse service ever

I would like to have the man in charge this company contact me to know how worse your company is. Joey

Italy 3 customer, Apr 15, 2020

Little more than account info

Have not been able to do any transactions via the app. Ever. If I just wanted something to bite my bills and data usage, I’d rather just use the browser than Iliad something on to my phone as an app. It’s just taking up space on my screen and wasting space on my storage.

jhshin2, Jan 25, 2023

Crash

During the verification phase, the app crashed when uploading documents

jostyee, Feb 01, 2021

Ad pop ups

Who ever group of people wrote the app should be fired. Ad pop up while making payment without a way to close the app except clicking on the sign up button every time you have need to look at the OTP. Which takes you to a sign up for whatever product you’re peddling. And you have to start the payment process from scratch. Seriously guys are you guys that dumb to not beta test this before going live?

Panda KFP, Nov 05, 2022

Not user friendly

When I open app, a pop-up window appears and I need to close it to access the data. This is an app for customers who pay Starhub. It cannot have self-serving freeware kind of advertisements. I regularly take screenshots and send the usage details to my kids. Everyone I take a screenshot, a pop-up window appears which is a big irritation. Turn off all pop-up windows.

Ravcool, Aug 06, 2022

Stop being scammers please

In your app, you show the data usage. In our shared plan it show you have certain amount of data left on one phone number and data left on another phone number. Both share the same data. The data left is WRONG! in the small and very light gray text it shows the data used. At the 2 lines data used to show the REAL data left. They are misleading on purpose showing inaccurate data left you that a user will go over and will have to pay overage chargers. Really low move. If you can’t get the “data left” correct then put the data used in big and clear text as an alternative. Stop being scammers please.

Tripod07543, Sep 07, 2018

Its a joke

Advertisement crammed junk app. Clicking on mobile/broadband doesn’t show your current plan and account status anymore. It just links you the the website for promos and the website asks you to download starhub app. Complete joke. How many days it’s gonna take to improve this experience? Starhub I expected better from you.

Trow911, Sep 12, 2022

Crashing

The latest 7.2.0 is crashing when logged in. Should be addressed immediately.

Unusual reviewer, Dec 11, 2022

Description

Simplify life with StarHub: Everything you need, now in one app! With the Starhub App, activate & manage your services, pay bills, discover and buy personalised offers and enjoy daily rewards all in one place! Simplify your digital life with our 24/7 virtual assistant and rest easy knowing you’re in safe hands!

Existing Starhub customer? Simplify your life with our app! Optimise & manage on-the-Go - Enhance your plans with tailor-made add-ons - Real-time updates, so you’re always in the know - Quick wallet top-ups and streamlined bill management - Safe, simple, and swift in-app payments and top-up of your StarHub Wallet Get More with StarHub Rewards - Play our daily games and win BIG! - Save and redeem all your rewards instantly - Earn Stars and exchange them for treats Always here to help! - Friendly virtual assistant eady to assist (Say goodbye to music on hold!) Looking for new services/ products? Discover and purchase our services in just a few taps - Mobile: Experience the power of 5G for unmatched connectivity and stay connected globally with roaming in 195 destinations. - Broadband: Super-fast broadband: Ideal for streaming, gaming, and IoT - Entertainment: Your favourite streaming services, Apps and TV shows, in one place - Gaming: Play AAA games on any device anywhere instantly, powered by GeForce Now - Health & Wellness: Embrace Health & Wellness offerings for holistic care - Safety Suite: Safeguard your journey and devices with our Safety Suite Effortless shopping with StarHub - Shop with ease: Get mobile phones and smart accessories in a tap - Shop now and pay later: Secure your desired items now and opt for our flexible pay later plan - Swift home delivery: No more queues, no more waits, delivered right to your doorstep Achievement & assurances - Singapore #1 Awarded Network - Sustainability Champion: StarHub Named World’s Most Sustainable Telco on 2023 Corporate Knights' Global 100 - Data safety certified: StarHub Awarded with the Data Protection Trustmark (DPTM) certification by Infocomm Media Development Authority (IMDA) - Secure transactions: Committed to the high standard in payment safety with PCI-DSS compliance