Singtel Prepaid hi!App
View in App StoreSingtel Prepaid hi!App
4.4
Age Rating
4+
Seller
Singtel Idea Factory Pte LtdGrow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
Price Intelligence based on:
213,517
apps aggregated
8,172,290
in-app prices defined
89
main categories
In-App Purchase Price (Subscription or Non-Recurring)
vs. average for the Utilities category, $, by region
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User Reviews for Singtel Prepaid hi!App
So many issues with registration
Not user friendly and so many issues with registration. They put so little empathy into their user experience and their app keeps crashing and having issues with following its own required registration instructions. If this app wasn’t government required it would never be used.
Impossible to redeem in-store rewards
When trying to redeem an in-store reward, you can’t bring up past redemptions. So if you click the wrong button and the redemption screen goes away before you you can scan the reward, it’s gone forever.
Helpful Customer Service
Purchased a prepaid Singtel hi! SIM which included instructions for how to register and activate the SIM. Initially I didn’t have the option to “Register new SIM card” but called the customer service line and they quickly advised me to check that I was on a Singapore WiFi network and did not have any VPN active. I deleted then re-downloaded the app and the issue was resolved.
Unable to register card on Hi!App
I spoke with Singtel. They said this app is not compatible with iOS 15 and higher. I wasted a lot of time trying to register the card due to this issue. Very disappointing service.
Awesome
It helps a lot to pay and maintain my sg number remotely from overseas
Horrendous
Had to come back and write another review after spending another 30 minutes on the phone with Singtel support. The app requires a photo of your passport, but the software used to capture that photo is completely broken. The result is that you stand there holding your phone over the document for as long as you can bear, and the app never takes the photo.
Unable to register new SIM card
The app gives very limited and confusing and unhelpful information. Also the data did not correspond to the plan I was informed about and there was no support. Just overall a huge waste of time.
GREAT EXPERIENCE!!
Singtel provides a wider range of data usage comparatively other networks. Specially IDD calls and network Coverage.
iPhone 12 Pro gets so warm
Pls be informed that my phone gets so warm after updating to latest version. Rating will be adjusted after fixing this bug.
Prepaid sim activation nightmare
Do not buy these prepaid sims from convenience stores. Your activation request goes into a black hole and the customer service are robo generic unhelpful responses. Only buy from a customer rep that can complete the activation for you because the convenience store clerk will not give you a refund.
Description
hi!App is the one-stop app for all your Singtel Prepaid needs with no data charges. Get the best deals and redeem rewards at your fingertips! Use hi!App to: - Register and activate your SIM or eSIM - Track your balance, usage and validity - Top up or buy Ultimate/Data/IDD/Roaming Plans - Activate your roaming plan - Sign up for auto top-up Monthly Plans - Check your inbox for exclusive hi!Surprise offers.
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