OneBusAway
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User Reviews for OneBusAway
It was good and then it wasn’t
I used to love this app to death and it saved me a lot of time and stress when I first started tracking my buses with it. However, with this latest update, I’ve found that all the buses I’ve taken tend to be running multiple minutes earlier or later than what the app says. The algorithm has gotten altogether inaccurate over the last year or so. This wouldn’t be as frustrating to me, except that with the latest update the dev team removed the in-app reporting system for issues with bus arrival. I don’t know about you, but I neither want to write an email every time I ride a bus because it was ten or more minutes off OBA’s schedule, nor do I want to continue using an app that’s inaccurate where there’s nothing being done to fix it. Sad to say I’ll be moving to a different transit app.
This is not real time tracking
The app said the bus was 3 stops away when it was at my stop. My location services were on. The entire ride to work, the app was inaccurate by multiple stops. This is nice for a general idea, but it's tracking algorithm is clearly not accurate when it comes to how long busses take to get from one stop to the next/can't account for when busses don't stop. Fairly disappointing considering the app boasts real time tracking, which I took to mean their is a gps in the bus tracking it. This is not real time tracking. It's "within 5 minutes tracking". Not good enough for commuting to work and minimizing time at a bus stop.
Nags me about service alerts that don’t interest me needs to be more accessible with voiceover
This app is harder to use over the years with voiceover. The nearby stops is harder to find than it used to be. We can’t just hit a button as we used to. And furthermore we are cluttered with service alerts that don’t interest you when you’re not traveling in that city. As this system is mainly to give you the stops you need, there’s no reason to worry about the Seattle tunnel on the bus route 28 in Tacoma. And if I was looking for a trip in Seattle, it would make sense. But there’sIf there’s no tunnel in Tacoma. If I’m going to see that, I would like to have a preference to not see that. But the geo-fence a little farther around your service alert, so we can get those. Or at least let us know how to customize the app so we don’t get the Seattle alerts for Tacoma.
Where is my bus?
I love the app a ton, helps me figure out "when" to catch my bus, where to find my bus, etc. But there is one major problem: The app will say the bus is 4 minutes away when it really arrives in 15 minutes. If there was a way for me to see where exactly my bus is located, I would appreciate that. The Uber app let's you see where exactly your driver is on the map, and it is pretty accurate. I am sick and tired if waiting for way longer than I should be! I hope to see this problem being fixed in the future to better my experience with OneBusAway, Thank you.
New UI sacrificed functionality for looks
The new UI gives a lot less information than the old one. *Buses arriving at a stop take up more space on the screen, so you have to scroll to see more than a couple minutes at busier stops. *App no longer displays a lot of useful information, such as how long ago a bus checked in at the location it is showing. A bus four stops away two minutes ago is very different than a bus four stops away right now. It also doesn’t show the maps for through routes. My bus turns into a different route a couple stops from my house, and I used to be able to scroll down to that link (“continues as…”) to see the map, but the maps are no longer available. Now I have to back out to the home page and search for the route to bring it up. *Data doesn’t reliably refresh. In the old UI, the data for what buses are arriving at a stop, where a bus is on its route, etc, would automatically refresh so if you looked at it after a couple of minutes, it would pull a new location or new predicted times. On the new version, you have to manually refresh on those pages that even have a refresh option. On a lot of pages, you have to exit out of the page and reenter it in order to get new data.
Very disappointing
The app time predictions are highly inaccurate. I literally mean 95% of the time wrong. You could be 200ft from your bus stop and the app says that you still have 6 minutes until your bus arrives because it’s “running 7 minutes late” and then you watch that exact same bus drive by 10 seconds later. Incredibly infuriating whenever I choose to trust the “reported” bus times. Always give a 10 minute window to arrive early. It could come 10 minutes earlier than the reported time. It could (extremely occasionally) come at the reported time. Or, it could come 15 minutes later and then you’re left waiting 25 minutes for a bus. You never really know. Usually ~5-10 minutes earlier or later
The update
The update actually improved a lot about the app and I’m glad about that. Most of my issues now stem from king country transit themselves and there constant effort to always arrive late. One thing I miss is the live bus tracker. Is the old version it was a little buggy but it did help to see how long you actually have to get the bus and where the driver is, writing this as I’m currently waiting for a late bus without having any clue where they’re at tithed than a constantly changing arrival number that seems to be tied to nothing and jumps from 10 mins to 2 and back. Just bring back the live bus tracker on the map thank you.
Best bus app I've seen
This app does sensible, useful things, and has a vastly better interface the other transit apps I've seen. It has a developer that apparently cares about making it better, which is practically unheard of. It even has good iPad functionality, and takes advantage of the larger format! I'm from San Diego; when I visited LA recently, I sorely missed this app. Trust me, the alternatives are all much worse. Sure, it's sometimes a little off on the timing estimates between stops. It doesn't handle layovers well, assuming the bus will leave early because it's present before the time it's scheduled to leave. And when a bus stops at the same stop when going in two different directions, I wish it would separate them out into different listings. But if you want to find, with reasonable accuracy, when a bus will be somewhere, and even filter by routes or bookmark frequently used stops, this is a solid and functional app, and if your local transit company makes use of it, believe me, it's way better than anything they would've come out with themselves. I use it often and am frequently pleased at how not-impossible it is to use, which is high praise for an app of this nature. I rarely encounter bugs, and updates actually bring useful improvements. It's a rare thing: a free app I'd actually be willing to pay for.
Needs improvement on real-time tracking
Often my bus line is not tracked accurately.In my living room it stated the bus was on time 10 minutes away When I got to the stop it said on time and 23 minutes away but showed up 3 minutes later. If a bus is truly 23 minutes away I would choose to walk the 15 minutes it takes me to wait for the second bus I need to take. When decisions are made based on inaccurate information it can be frustrating to watch a bus drive by you didn’t expect to be coming on time. However it’s the only app available and still better than nothing.
Where are the Developers?!
So I have recently noticed that the app has not been updated in over a year and that makes it really hard for me to use it, being that this app I use for my Transit Needs whenever I need to go somewhere! The accurate info and real-time is way off and needs major improvement. You can't even use Trip-Planner in the app like you used to be able to do without it bugging out and giving you the error message of ”sorry about that but we can't use this feature as Google has not renewed there certificate license for us to use this, please try again” haha yeah no that's a big-time error because Google doesn't own OneBusAway! Get real and update this app!
Description
Real-time transit information for the Puget Sound region and beyond. Never miss the bus again! OneBusAway serves up fresh, real-time transit information in the following regions: • Rogue Valley, OR • San Diego, CA • Seattle/Tacoma/Puget Sound, WA • Spokane, WA • Tampa, FL • Washington, D.C. • York, Canada Features include: • Real-time arrival information for public transit where available. • Receive departure alerts for selected vehicles. • View your favorite bookmarks from the new Today View widget, which gives you fast and easy access to the routes you use most. • Map display of stops and routes. • Nearby stops search for location-aware devices. • Bookmarks and recent stop history. • Search for stops by route, address, and stop number.
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