Nanoleaf Smarter Series

Name: Nanoleaf Smarter Series
Rating: 4.41085 (25101 reviews)

Lifestyle

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Nanoleaf Smarter Series

Lifestyle

4.4

25.1K ratings

Age Rating

Seller

Doodle Labs Inc

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User Reviews for Nanoleaf Smarter Series

New UI is confusing

Before this new interface update, everything was easy to access and easy to understand and test. Although I like the new feature of the app being able to connect with other smart devices I have around my home I dislike how the discover page and dashboard tile was updated for several reasons although I’ll only mention about the main issue, when I go to preview a scene on my device(s) after selecting the scene I’d like to preview, 7/10 times I will get an error message saying it’s unable to preview the scene on the select device and sometimes the app ends up crashing afterwards. This is very frustrating and my devices are all updated to the newest firmware along with the apps itself. Hopefully you can re attempt at a new UI that’s a lot easier to navigate and not run into issues. Thanks

//Tozer//, Oct 23, 2020

Decent when the App works properly

I really wanted to give a positive review of this product, but the app is just too unreliable. I don’t know that this is an issue with the hardware, as it’s good with changing colors and brightness. Still the app is the greatest weakness and it is VERY buggy. EVERY time I set a color or a Scene for multiple devices, then change the brightness, it ALWAYS changes the color back to white. The ONLY time this does not happen is when changing the color/brightness for a single light.I tried all I could think of including resetting all the devices, resetting the data, working with tech-support, uninstalling and reinstalling the app, and absolutely none of this solved the problem. Tech support had the nerve to ask me to send a video of myself resetting their devices to prove I was doing the procedure correctly on different requests for help, like I can’t follow their instructions or that they didn’t believe I was resetting correctly. Nanoleaf needs to get its act together with their app so that it actually works reliably. Their tech support leaves much to be desired and will be asking you to do all the work and “prove to them” you followed their troubleshooting steps correctly. They ask too much of the user and this experience could be improved by just selling a product that actually works.

CYE Noob, Mar 03, 2022

Update: Was good but now cannot connect

Update: After a lot of effort I managed to get things to work. I basically had to restart everything including the router and clear the settings on the hardware several times. In any case I finally got it back up and running. I’m not sure what happened. Everything was working just fine and one day it said that my lights were unreachable. I did a soft reset and a hard reset. I unplugged it, I’ve turned my phone on and off, I have unpaired and now I cannot even pair it back up again. I have no idea what else to do. The hardware works fine but it seems I am unable to connect it back up to my device. I’ve reached out to customer service and still have not heard back. Nice lights if you can keep them connected but for me something broke and I have no idea what I could do to get this back up and running. They are a lot of money for something that just quits.

Elias1275, Nov 10, 2020

Nonintuitive app / bad support

I spent a couple of hours with tech support via chatting to try to find out simple items such as how to create and save a custom color for lighting (a19 bulbs). The app is not intuitive for such simple tasks. Except using the app occasionally to update the firmware, I will delete it and use the iOS Home app / HomeKit alone to run the nice Nanoleaf lights. The tech support experience for this app left me beyond frustrated - the worst tech support I can remember. When I asked for written or video instructions on setting up a light scene and also on how to save a color, he sent me a link to a video for which he stated “Here is a video although it is a bit outdated”. First, it was not relevant to the current version of the app. It was so outdated that a year ago, a commenter stated the video should be deleted due to it being outdated. I am incredulous that there are no written instructions for the app/product. Yes there are current videos for this app, but they lack some important details and are unclear in areas such as using a threading device other than Google’s (the video seemed to imply that the HomePod mini would not work, which I don’t believe is correct). I recommend using only iOS Home app for the a19 Nanoleaf lights.

ja@mac, Dec 25, 2021

Product is cool, but doesn’t always work

The product itself is super cool. I have a playlist that wakes me up every morning, and I love having lights that play to the beat. I don’t have a window in my bedroom, so it’s my source of light. However, they do not always work. There have been numerous times over the few years I’ve had the product where the panels do not connect to the app or cannot be turned off. If the power ever goes out in my apartment, sometimes it takes up to a month and multiple tries to get it working again. And if I can’t turn it off, then there are on all the time, which is annoying if any noise is made when I’m trying to sleep (cause they are noise sensitive). The support team is always very friendly, but it can be exhausting getting it working again. The ways I got it re-connect before do not seem to work for the next time it happens.Overall, I am happy I have the product, really wish it worked better.

Keeper of the Keys, Jan 08, 2020

Good

I like the app and it loads quickly and works reliably for me. There are a few things that would make it better. I’d like if when I came back to the app, it didn’t have to load again. It’s quick so it’s not too bad, but I’d like if it stayed in the memory and ready to go to make a quick adjustment. I don’t like that when I change the animation or color, it automatically changes back to 100% brightness every time. It should stay at the same brightness it’s already at. And I wish there were an option to change the animation speed. It would be nice to be able to slow some of them down for a more relaxed feel and to make it less eye-catching/distracting. Or maybe even speed it up for more of a party environment. Also being able to save more animations would be cool, there is a limit which I understand might be a hardware issue. Loving the Hexagons. Thanks

khayes1, Aug 23, 2020

I want to start with: I love the lights...but...

...why must the app be so dang confusing!? I’ve got other smart lights and devices and none come across as befuddling as this app does. I’ve updated to the latest app. I’ve checked and triple checked all of the menus. I’ve swiped, tapped, double tapped, multiple finger tapped, heck I’ve even deleted and re-downloaded the app and it’s still problematic. For starters I can’t for the life of me figure out how to delete rooms I’d previously created. I can’t drag lights to the trash. I can move them from room to room but that’s kinda pointless when I’ve moved twice since owning these lights and no longer have most of those rooms. It’s generally a very plain app that attempts to be simplistic but overly complicated the process of renaming, moving, or creating and deleting rooms and lights. It’s also very inconsistent when it comes to hitting some of the menus as they will sometimes refuse to do anything. That leaves you second guessing as if to if there really is or isn’t an option to access there. Please. Simplify this app but keep the necessities obvious. I’m on team nanoleaf. I want you guys to succeed.

PANdaRUZ, Oct 19, 2020

Really Bad Redesign.

The new redesign now tries to be a bad replacement for the Home app. When I run the Nanoleaf app I want to control my Nanoleaf devices. The app now presents a list of your rooms by default, and you have to hunt and scroll for your Nanoleaf panels. I have full home automation with 10+ rooms and multiple lights and devices in each room and the only reason I open the app is to manage what my panels do, which now is a major task to find the panels first. Figured I’d remove the rooms I don’t care from the app but that deleted them *from my HomeKit setup*. I now have to re-add my rooms and devices. I get it, Nanoleaf, your new essentials stuff needs a home too, but the extra steps you added to your app to pick some options for my panels basically mean that I now have fancy hue lights I can dim and set the color because I won’t hunt in your app for my lights. There are better apps for basic lighting control than the Nanolead app. How about you have an app for just programming the panels in addition to your new ambitions of controlling all HomeKit lights...

polyport, Oct 16, 2020

Best room lights you could possibly buy without any doubt

Seriously if you are looking to upgrade your room , or gaming setup, or even just a room, I HIGHLY recommend these over any of their other products. If you have the money to buy one of their products, buy the original Nanoleaf (triangle ones). So many color options and most importantly you can customize your own colors from an RGB setting (millions of colors, literally). With multiple mpattern options. Colors are beautiful and you can easily turn them ON and OFF by swiping down on your phone and clicking the “button”. If I haven’t sold you already, mind you that I have maybe written 2 reviews in my life, and I have albas the product for maybe 3-4 years and I still absolutely love them. If you have the money to buy 2 sets it would be worth it. When I have my own home I will slowly work to make an entire wall of them :)

Robert Hatfield :), Jun 03, 2022

Most Incredible Lighting System Ever!!!

I saw these on an ad and thought it was just another too good to be true device that would help transform any setting in your house to a modern and elegant feel, and after taking the leap to purchase two triangle starting kits and set them up, believe every word when I say these are REMARKABLE!!!! I was a little intimidated by the setup as I wanted to make sure I placed them in a straight line but once you get the first 2 center panels aligned just right, the rest building outward just fall into place. The moment I turned on the power, I was completely blown away by the visibility and variety of lighting it gave off!!! I played with it during sunlight and before I knew it, it had transitioned into night outside and I was able to adjust the panels to accommodate the different lighting ambiance. I was really happy to see these were an any-time-of-day lighting kit that can set the tone of any atmosphere. There are endless possibilities with these panels from pre built in settings to discovering color patterns found through the app that you can test and download to make up your own desirable library! The technology behind Nanoleaf is like no other (it even has touch capability!) and I’m so excited to continue playing with my lighting setup and am absolutely going to buy more products to add to my setup. Thanks for making such a GREAT product Nanoleaf and taking zero shortcuts to creat products how they should be, impressive!!!

Tinytiby, Jan 16, 2022

Description

Design, set up, manage, and control your Nanoleaf lights all in one place. From the virtual Layout Assistant, to one-touch RGB presets, to full in-depth customization like you’ve never seen before, prepare for a lighting experience that is Smarter by Design. Simple Control Use the App to scan your lights’ pairing code and get set up in seconds, then enjoy your smart light-switch.

Remotely turn your lights on and off, adjust brightness (trust us they go BRIGHT), and select your color Scenes from anywhere within your home. Group your lights together for joint control with Group Scenes (because we love a team player), or segment by room to keep your lights as organized as you wish your life could be. Complete Customization Create custom dynamic Scenes by selecting palettes and colors with the intuitive color wheel, adjusting ratios, and choosing animated motions. Try vibrant RGB hues to set a total vibe, or put the “fun” in functional lighting with the whole range of white color temperatures. Advanced Automations Set Schedules to automate your daily lighting needs, from gentle morning light-alarms, to gradually dimming nightly reminders that Holy **** it’s 2AM again, you need to wake up in 4 hours, PLEASE go to sleep. Now You’re Talking Connect your lights with your smart home assistant (HomeKit, Amazon Alexa, Google Assistant, or Samsung SmartThings) and use voice commands to control them hands-free. Just say “Hey Siri, turn on my “TGIF” Scene” and instantly enter full relaxation-mode at the end of a long week. The best part of all, you don’t even have to say “Please”... but it’d still be nice if you did though :) Join the Community Explore the App’s “Discover” tab for a huge collection of incredible Scenes created by users like you. Well, like you, just more creative. But if you too are the creative type, share your own Scenes and show the community what you’ve got! There are endless Scenes to discover for every mood and occasion, all the way from “Ho Ho Holidays” to “Netflix and Chill”. + More With a virtual AR Layout Assistant, curated Scenes and Playlists, Cloud Control (requires Apple home hub), and additional product information, the Nanoleaf App really is your smart lighting one-stop-shop. The Nanoleaf App supports Nanoleaf Light Panels, Canvas, Shapes, Essentials, Elements, and Lines. Enjoy it today on the ever superior iOS operating system.