Kotak Mobile Banking App

Name: Kotak Mobile Banking App
Rating: 4.78709 (6975 reviews)

Finance

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Kotak Mobile Banking App

Finance

4.8

7K ratings

Age Rating

Seller

Kotak Mahindra Bank Ltd.

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User Reviews for Kotak Mobile Banking App

Foolish Kotak Employees

I have been struggling to transfer money from my account( newly opened, debit card not received) to another Kotak account , currently I am in USA , sent message to branch manager, marketing person and also my customer relationship manager , but none helped me , then I checked the net and it was well explained by an external web site , and it was done within a few minutesI am extremely unhappy that SMS messages are not coming on my Indian sim , here in USA , tried everything possible but could not do it

Ashwin1950, Jun 22, 2023

Application not opening

Update: I have un-installed the app and reinstalled it back again, and it starts working. I would suggest everyone to do the same.Application is stuck at startup window after this update. Please have a look into this issue.

Debnath.Niloy, Jun 02, 2020

Hopeless

Duffer most software or application in charge senior officer or developer is there. There is no user friendly option to contact bank by email or to contact by message . Only option is AI CHAT with irritating Keya. Even at main menu there is option as CONTACT US below the option CHAT with Keya, But this net option CONTACT US lead to CHAT with Keya. Why there is same option under 2 different headings ? Why there is no option to contact by email? There is no option introduced by Top Management to register international phone no. Nationalized government operated Sbi bank have this option. Really certified Bogus Application

fly hgfff Kk, Aug 29, 2021

Issues with faceId

Everything works well on App till I used faceId to login, If I try to open a fixed deposit, expectation is that it should go through since I have opened it through mobile banking earlier , but It asks for PAN number somehow, which is up to date for me. For the same flow if I provide my MPIN it works as expected and opens a Fixed deposit.In case of faceId expectation is that it should show some relevant error or ask for MPIN which looks like mandatory for every monitory transaction. Please look into this and let me know if I am doing any wrong.Thanks 👍🏼

Geetupadhyay, Sep 18, 2020

Excellent app

Kotak bank has nice app, I hold several international accounts but this app is better than all the apps I have used so far. App has nice UI, intuitive navigation and best is the speed and least down time unlike other national bank apps. Far are not those days when users will change their banks due to lousy apps.

Jack India, Nov 30, 2018

Excellent app but few loophole

I love using this app for its easiness except for few things. First if one logs out of app, the face ID immediately signed you back so I have to hold the phone away from facing while signing out. Secondly more interesting is that I have this app installed in my previous iPhone and later when I got new iPhone I used iOS quickstart method to setup my new phone. To my surprise this app was installed and active in my new phone instantly without asking for verification. While I understand that its good but it has dark side too as long as you’re in safe hands. I also had other banking app and those asked me to verify before giving the access. It deserves 5 star only if these two things got fixed.

JainRS, Jan 29, 2020

Forcing to visit branch for simple updates

Very worst experience and full disappointed. For everything simple getting the answers like Sorry sir, pls visit nearest Branch..For phone update forcing to visit the Branch even in this COVID situation. I told that I don’t have access to my old phone number and request to update new phone which I can provide OTP. Is this due to security reasons? How about if ur customers effect by ur branch visit? How about the customers currently in other country for a year or so who don’t have access to old phone and wish to update their new India phone number? How about a new customer having my old phone number to open account in Kotak? I cannot update to new phone and other person can’t open new account.. without thing this basics how can take these weird decisions?This is nothing but loosing the customers and leads to redirecting other banks..

KotakCustomer, Dec 23, 2020

Best one among the banking apps

New update and Face ID login made the app go further to get 5+ star. You guys are doing fantastic job. Very user friendly and fast enough to carry any transactions.If you are seeing this I would suggest one bug in the app where if I am in credit card or service request tab and hit logout the prompt comes in asking for ok/cancel after hitting ok it just stays their instead of logout. But from home the logout works fine. If you could fix that would be great..

ppb318, Nov 29, 2018

Kotak App

Over the years Kotak App is becoming better. Now it does not expire my password so often. Good to see it is integrated with lot of other options including shopping travel etc. They still got to allow Cheque deposit in App. And if they could show the Demat account on the same page and simplify KYC, I will call them best bank in India.

RajSah2020, Apr 29, 2023

Amazing and best mobile banking app

This is the best mobile banking apps that I have come across. Honestly, the overall usability is user friendly and the app provides a frictionless experience for day to day banking, credit payments or even putting money aside for investment. Everything is super easy and simple with Kotak!

Shikha1Kamboj, May 07, 2019

Description

The Kotak Mobile Banking App, a best in class App, provides banking on the go, which is a must in today’s digital era. If you are not an existing Kotak customer, you can open an 811 digital bank account on the app or a Kotak Savings account by visiting your nearest branch. If you are an existing Kotak customer, you can use the 250+ features of the app to Bank, Pay bills, Invest, Shop and access services. • Bank on the go: Manage all your financial transactions, send and receive money through NEFT, IMPS and RTGS & UPI, request for a cheque book and much more • Shop at your fingertips: Dive into KayMall and shop via Flipkart, Amazon, Bigbasket, book flights and hotel rooms via Goibibo and book train tickets (IRCTC Authorized Partner) and much more • Pay your bills: Pay your Mobile Recharge, DTH payments and other bills with the online BillPay feature.

Also, use the AutoPay feature to remember your monthly bills and pay them automatically from your account. Never miss a deadline again • Services: Instant completion on requesting for services such as updation of profile details, switching on/off of your Debit/Credit Card online There's a lot more you can do with our Mobile Banking App: • Transfer money instantly using BHIM UPI without the need for any bank information • Transfer funds easily on the go without registering a beneficiary • Book train tickets (IRCTC Authorized Partner), Flight tickets, Bus tickets, Hotels. Shop on Amazon, Flipkart, BigBasket, and more in KayMall. • Recharge your mobile & DTH subscriptions with ease • Purchase and redeem Mutual Funds and keep track of your investments • Apply for a Kotak Credit Card • Regenerate your Debit and Credit card PINs • In case of loss, temporarily switch off your Kotak Debit Card for security purpose • Pay Credit Card bill online • Check your Bank Account statement • Check your account balance • Pay your bills, open a Term Deposit • Post opening Account, go to Manage Profile and Click a selfie or upload your photo to set as profile picture Get started: To get started, you just need your Customer Relationship Number (CRN), your Debit / Credit Card PIN or your Net Banking password to get started. The app will take you through a one-time activation process when you login for the first time. Kotak Bank App requires following permissions: - Contacts: This is required to allow you fetching mobile number while mobile / DTH recharge or sharing IFSC/MMID - Location: This is required for Branch / ATM locator - Photos / Media / Files / Camera: This is required to let you access gallery / click an image to set profile picture. - Phone: This is required to let you dial customer contact center - SMS: This is required to auto activate the device during activation process. Please note that your data is safe with Kotak Mahindra bank. We do not share any information with third party without your initiation.