Axis Bank Mobile Banking

Name: Axis Bank Mobile Banking
Rating: 4.33453 (1949 reviews)

Finance

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Axis Bank Mobile Banking

Finance

4.3

1.9K ratings

Age Rating

Seller

Axis Bank Limited

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User Reviews for Axis Bank Mobile Banking

Unable to block my debit card from the mobile app.

Accidentally i lost my wallet and try to block my card from the app it just giving ok when i clicked on submit to block then i called the customer care to reissue new card and he told me that your card is still not blocked and i told him to block it and issue me a new card and after i got call and a person founded my wallet and i got the wallet back.It is very dangerous security perspective when we depend up on this app in this kind of situation.

Abhi new nickname, Dec 03, 2019

Near perfect

One of the best banking App out there. Progressive changes over the last few years has ensured the experience is ever seamless and smooth for the customer. Very secure with instant notifications and alerts to keep you informed at every step. Love it. I am sure there is more to come, but for me this has everything I need.

anandialath, Aug 16, 2023

It is nice application, customer service is bad!

There are some drawbacks as mentioned by other customers, I like application quick view and funds transfer made very simple. Customer service is very bad , they don’t even try to resolve the issue. Issues only resolved when we go to Bank. I can’t visit Bank since I am NRI customer.

Anjan12344321, Jun 17, 2019

Bank doesn’t care about NRI

The app requires sending a text message to an Indian number via your registered foreign phone number, every time you log in. It’s impossible when your foreign provider doesn’t support international text on your plan. Moreover when you are traveling to India, you cannot use it either because your international carrier will be offline or on international roaming. Called the bank support but all you hear is bank policy. This bank needs to start looking for smart solutions and stop being dumb.

elbac_rulz, Oct 30, 2020

Great App

The app is great. I have been using it and never encountered any problem. It has a time out feature which I think is good too for security reasons when you leave your phone around and forget to log off. I am sure there is always scope for improvement but as of now. The app works great for all kinds of transactions. Suggestion: Cheque Deposit using this app would be great and will cut down the hassle of going to a bank and depositing. It will be paperless and probably more secure.

Malise_MJ, Jan 11, 2019

I would give 0 rating if possible

The user experience with the app, customer service and the procedure, verifying protocol everything is designed make you regret having an account with this bank.I live in the states but the app requires me to have access to Indian SIM card to which it can send message to. How does it make sense ? I clicked on the customer service option in the app which lead me to a chat session. I was trying to add the screenshots of the error messages but the chat session doesn’t let me. The UI is so pathetic .. it needs the users to upload the doc in PDF format alone. So as a mobile app user, I need to screenshot the error , convert it into pdf and upload it to the chat session. If I don’t do this soon, the session will expire.Who developed this app and the protocol? Do they not use the app themselves? The only thing I could say on a positive note is that I could reach the customer service agent without much wait time.

nameislisa, May 26, 2021

Junk

The Axis bank mobile app is a piece of junk as their net banking. Using the apps made me think that whoever developed the app didn’t think through all the use cases. For instance, I changed my phone (not a number), so I reinstalled the app, and now if I try to log in, the app asks for the password, a good security measure; however, the app wants to send an SMS to some Indian mobile number to finish the registration. I’m NRI; I don’t have a facility to send international SMS. Why do you need an SMS to be sent to some unknown number? That’s not acceptable. The purpose of the mobile app is to serve the customer seamlessly, but I reckon Axis Bank's mobile app has a distinguished strategy that's giving an awful customer experience.

Obnoxious customer experience, Jul 06, 2021

It's an OK app with all features

The app in general is good with all the features. But there's yet no face ID support! Face ID is built into devices for quite sometime now. That's one major feature lacking. The app layout is not very friendly. I have to go to the main screen to go to other screens. There's no quicker way to shift between menus. In general it is a basic bank app you can invest transfer etc but with more touches. One touch would be great.

Rago0, Jun 12, 2020

MPIN , all passwords requires to be updated every 12 months

I can confirm that the bank is not sure if their data is secure. Which is why force their customers to keep changing passwords, keep changing mpin. Which makes the app pretty useless. I am about 1000% sure that Axis bank actually does not care about it. It is just a sarkari bank attitude in a private bank. I am trying to get all my accounts closed for over an year now, guess what even that is a troublesome process. Never open account in axis bank go to ICICI bank.

Riy8, Mar 27, 2022

Never Change Your SIM Card if you are in a foreign country!

I am in another country and not in India for vacation so I had switched my SIM Cards because I was going to stay in another country for 4-5 months. However, when I had inserted my another country’s SIM Card and then put my original Indian SIM Card. The Axis Bank seemed to log me out and not even log me in! I kept on getting overdue payments and started getting charge interests on it! I was receiving SMS Texts and even I could call on roaming but Axis Bank was the only one which did not work!

sufiyaans, Jan 23, 2021

Description

Axis Mobile is a safe, secure and user friendly mobile banking application with 250+ cutting edge features and services satisfying more than just your regular banking queries. Online Digital Savings Account Now open a savings account online at your convenience! The latest version of the Axis Mobile App allows you to get your digital savings account up and running from anywhere, with services such as video based KYC that can be set up at your convenience and an instantly issued Virtual Debit Card linked to your Digital Savings Account!

What’s more, you can also enjoy various offers on your Digital Savings Account with Grab Deals, Axis Bank’s shopping portal. Banking Transactions Simplified Banking needs are often subjective to individuals, some prefer to get a comprehensive update of all their financial activities while others simply wish to check their savings account balance; so why shouldn’t your app be the same? Get a customisable dashboard on Axis Mobile with the explore tab that grants you a one-stop access to your account balances as well as regularly used features like mutual fund investments, dues and more! Apart from an interactive dashboard you also set-up a 6 digit MPIN when using Axis Mobile, this is a cross platform security code that can help you validate fund transfers from your savings account and transactions on your App, as well as log in to internet banking and authenticate Debit/Credit Card payments. The Bhim Unified Payment Interface (UPI) is also enabled on Axis Mobile letting you Add Payees, Scan & Pay instantly as well as Make Your Own UPI QR Code. Additionally, you can also find a record of transactions made for your ready reference via: • UPI Transaction history • Savings Account summary • Card Statements • Utility Bill Payments made to over 200 registered billers Avail Services at One Touch Whether it’s a Mutual Fund you seek to start or open FDs & RDs, Axis Mobile lets you do that and more! Experience a newly re-vamped Mutual Fund journey along with instant opening of Digital Savings Accounts, access to Insurance services & Credit Card application. Alternatively, if you’re seeking to avail funds instead of investing them, get instantly sanctioned pre-approved 24x7 loans! Apart from new ones, you can also easily access and control existing services such as your Savings Account /Loan statements, Forex, Demat and Mutual Fund details, Credit and Debit Cards statements or converting your Credit Card dues into EMI. Go beyond everyday banking Now that banking services are covered, what next? Glad you asked! Enjoy deals on various brands across lifestyle, travel and more with grab deals on the Axis Mobile App. Not only can Axis Bank customers be eligible for these offers but on having specific products such as the Full Power Digital Savings Account you can avail for exclusive cashback! You can also browse through the Open Access blog for timely and thematic reads on all things related to personal finance. If you have queries that need to be resolved at a branch, use the app’s branch locator feature to know where the nearest Axis Bank outlet is! And while there may be more features for you to unpack, we welcome you to join Axis Mobile and explore them to your liking! For any feedback, queries or issues pertaining to Axis Mobile application please write to [email protected] or call us @ 1860-419-5555 For any other details please visit https://www.axisbank.com/axismobile