ID.me Authenticator
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User Reviews for ID.me Authenticator
Hooray it’s not Google!
App works smooth, probably the number one factor and best factor of all is it is not a google product! Website is quick for uploading documentation for verification are use for the VA in the military purposes but I also use it as a regular second factor authentication app. I’ve had the app for sometime now I have never had any issues whatsoever, never received an email making me feel like my PII is not safe or been breached, I feel safe with my information being where it’s at for verification purposes. Even Apple uses their verification for security purposes as well as the government. I wish they would implement a password generator and storing within the app would be amazing too!
I’ve had good experiences so far, however I have a question..
My husband was contacted by someone claiming there was a grant available called the “Home Care and Family Support Grant” sponsored by IDme. Asked for his IDme login info. Even said if he didn’t have an IDme account they would set it up for me. It was all through Facebook messenger and you pay the shipping and through fedex you will receive your money. Went to the trouble of sending videos of someone counting money using a machine but didn’t show their face. This is a scam right? Has anyone else heard of this?
Bogus app
This app is the worst ever created no help any where this stupid iPhone puts up this content blocker and you can’t use it all thi frivolous technology to make things complicated it’s absolutely a waste of time we shouldn’t even have to pay taxes on what land that we don’t own the first person who sold and bought land for the first time is a con artist and thief he didn’t own the land if that’s the case when a person is born their entitled to a piece of land no charge becasuse that’s what the first person did it’s all fraud and all you people are falling into it
I cannot print the words I would use
This is the worst app I have ever experienced in my life first of all someone not me entered my name incorrectly and I cannot edit it so of course I cannot verify my ID because the name is wrong my last name is hyphenated the two names are not my middle name and last nameSecond I can’t get it to work from my mobile phone so I have to use my computerThird there is no list of what the error codes mean and there is no help other than a botThat is programmed with about three sentencesI have been working on this thing three hours it’s never gonna work and of course TRWC doesn’t have a number you can call not that they’ll ever answer they’re too busy are you get us there were too busy recording and there’s no one here to helpWhat a great scam to avoid paying unemployment
Dumbest app ever! Completely incompetent!
This app is not worth the one star you have to get it in order to submit a review. You can put in all the correct information and you’ll still have to hold for over five hours just to get verified by one of their representatives.I sat on hold four times for over 3+ hours only to have the app require me to sign in again and start the process all over. It should be illegal to have someone hold for so long just to verify their identity and get resources needed during a pandemic. This is a ridiculous process! We should be able to go in person to show identification! In opinion this app needs to be trashed and the developers need to go back to the drawing board and try again or hire more workers to meet the demands of its clients, but sitting on hold for hours on end is a clear indication of epic failure!
I just am trying to verify who I am for unemployment
I don’t know yet how this is going to turn out but so far I have been nothing but confused with the site how it works and really what the government or state room unemployment office gets from it . I’veProcrastinated doing this for three days now and finally today have to get it done at first the main website had me stuck on shop I’ll think of a website that helps somebody know that you were you wouldn’t have a random weird shop. And now I spent the last hour trying to figure out where I go to get started and what I actually need to upload her deals to that I can verify who I am and upload a document saying exactly that to unemployment so I may get my benefits. I have yet to figure out where to actually go and be prompted what it is that I exactly need :( I’m gonna explore the site more and hopefully find where it is I’m supposed to be or just write the support an hopefully can be helped in a timely matter! Good luck to anyone eles who is also struggling!
Over and over and over and over again......
I have been trying for 4 days to get verified, I understand they have to do certain things to help stop fraudulent claims, but for us people who have ligitimate claims, it’s crap !! I have repeated the process over and over and instead of having enough reps at ID. ME to help those who need help, you have to wait on hold for 5 hours plus, yes, 5 hrs. ,and pray you can get thru (which I cannot), why do I have to loose money? So far it’s been 2 weeks worth of benefits, going in 3. It’s definately not fair !!!!!
Nothing
This company wants business for the government services being in way that basically import reach anyoneIf any problems arise during process. They have no way contact someone emails week or but that’s just sorry you having problems. If you change phone you can’t log back In and delay many of your important things needed to get it done quickly. I can’t change phone or email and you can’t get any irs or edd account. Cause big life damage Finacial I hope someone will sue these guys soon lots people loosing money and time because this id me company. Go to directly to government website whatever you trying to do and create accout instead . Big marking and they want to download their apps
I wish I could give this app negative stars
I can whole heartedly believe the government is going through this site just to delay getting benefits. I have never seen such a more horrible site to navigate in all my life. And for it to be THE ONLY way you can verify your identity to get benefits?? When it used to be the DOL sends you a link to verify your identity. There’s not enough curse words in the world. The whole site is a complete loop and just links to guides that show you what to do when you get to the process of verifying your iD BUT DO NO LINK FOR YOU TO JUST CLICK TO START THE PROCESS. Support is absolutely useless and takes so long to even respond and I get it they are backed up but I’m pretty sure if the site wasn’t so horrible to maneuver on you wouldn’t have so many support tickets. FIX YOUR SITE ITS AWFUL.
Useless
If I could give it 0 stars I would, this app is useless. It doesn’t let you do anything after you sign in other than: add another account, setup facial recognition, or to rate the app.The “help/Support option sends an email that they return with an auto generated reply apologizing for the delay and that you request is important to them. I’ve gotten 5 of those automatic emails thus far and it’s been holding up my DES for 3 weeks now. They claim to have 24/7 support, yet they do not. We are simply at the mercy of a system that cannot handle such a large volume of requests/functions during Covid-19 and this is hurting a lot of families. I don’t know what else to say or do at this point other than to plead for them to stop adding new requirements in the middle of this difficult time that causes further delays, I completely understand why these policies are in place but they need to properly function and they simply can’t. Another added stress to everything else happening lately.
Description
ID.me Authenticator is a simple and free multi-factor authentication (MFA) solution for your ID.me account, protecting your account from hackers by adding an additional layer of security. ID.me Authenticator generates secure 2-step verification tokens on your device, including time-based one-time passwords, (TOTP), push notifications, or mobile security keys, to verify your identity. When logging in, after entering in your password, you will be asked for an additional way to prove it is really you.
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