ID.me Wallet
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User Reviews for ID.me Wallet
Bare bones app
Unfortunately, the app is pretty lacking when it comes to features. In addition, I highly recommend NOT using two factor authentication because the app forces you to sign in again every time and there’s no way to turn two factor authentication off. This is an issue because cell service is often terrible at sporting events (because so many people are there) so it’s impossible to sign in to show one’s proof of vaccination. The app should be able to work offline without having to sign in every single time.
Needs Apple Wallet intergration
Whenever I’m out and I have to show my VIC card it would be nice to not have to log into this app directly. I wish I could just go into my Wallet app on my iPhone where are all of my digital identification and payment methods are. It would definitely make my life a lot easier.
Unfortunate
This app seemed to have tons of potential. But it’s unfortunate how the app carries such a “secure” philosophy for just a persons identity information. Can only carry one account across multiple devices if you’re using a single state identification card. I can’t have a card on one device without that credit card following on all my devices. Worthless.
Shadonna Ross Angry customer
This is the worst service I ever experienced, I need this service to verify myIdentity so I can receive unemployment mine isn’t working correctly and I’m not able to speak to a a customer service agent no one will contact me back online I have left several open cases no contact you it’s been over a week no one has contacted me is holding up my funding I have four children and I cannot afford not to receive my unemployment this is been a very frustrating process
Cannot sign in on the app itself
It’s unfortunately your company has a problem with your app that needs to be upgraded or updated to use operate correctly. Unfortunately, your app does not allow. Anyone to sign in unfortunately through the app it comes up with an air report.
Very intuitive
These developers are geniuses. I’ve used similar apps but this one is so much better and easier to use. Thank you!
Trouble
I’m having trouble getting everything verified because I just now moved a new address then the next day was a try again I have to start from the beginning and then he’s needing something else so I’m not really sure what’s going on or if this is even real I’ve spent a week trying to get him just to verify me and it’s going around in circles and I feel like you just getting my information so you can get into my accounts and when it happens it I will follow suit because I’ve heard about these places and I thought this was your night still think it’s legit but why is it so hard to verify Ma identity when you clearly have done a face scan I showed your bill with the address on it I’ve done everything I can do I’m not gonna keep doing it and it’s wasted my time the Mets name is Robert
Good app but annoying login prompts
Downloaded the app for convenience, but it keeps prompting for logins with in-app browser pop-ups. Defeats the purpose. I understand if pop-ups occur for security settings change, but to logout, it even pop-ups for browser login. You can’t cancel, just keeps popping up login window over and over again. You can’t go back in the app even after closing the app; it goes right back to login window in the app. It seems like QA process was skipped, and causes doubt for a secure platform performing id verification to not pay attention to details. I will just use the web site for now if the product is still useful, but any configuration workflow within the app is not up to normal software standards. Hoping it improves!
Overly complicated
Using the app I find myself having to login about every other minute just trying to upload documents to verify my identity.And while using my PC, the front of my license uploads, but the back twirled for over ten minutes before I just quit and closed the page.I have used other security programs that are FAR more user friendly.Just who did you blow to become the chosen security protocol for the federal government???
Not to bright...
App over all is great however when signing in for an individual acct they have everything for teachers first responders and military etc...I just wanted for Nevada PUA SS# green card and state ID Looks like you have to contact support and that takes a while.
Description
Our new ID.me Wallet app is the simple and secure way to share and manage your verified credentials anywhere you are. One identity. One Wallet.
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