FreeStyle LibreLink - US

Name: FreeStyle LibreLink - US
Rating: 2.94542 (2510 reviews)

Medical

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FreeStyle LibreLink - US

Medical

2.9

2.5K ratings

Age Rating

Seller

Abbott Diabetes Care Inc

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User Reviews for FreeStyle LibreLink - US

Best thing so far for glucose monitoring

I have been type 1 for 10 years and have to say that this app allows me freedom in ways I have not seen anywhere else so far. Instead of manually poking my finger for a blood reading, the scanning is painless, easy and allows notes for food, insulin, etc.. I have two constructive criticisms. The 12 hours that I am without reading during scanning makes me anxious. As funny as it sounds, I have come to love seeing the entire readings as it brings a new level of insight to managing my BS. So if there is a way to start syncing a new sensor 12 hours prior to the existing one expiring to have no gap in readings that would be great. The second suggestion is that I would love to see an Apple Watch app that displayed the BS reading when scanning. I have never used a dexcom or other continuous BS monitor as all of those are considered medical devices and is a different insurance deductible and is way too costly to obtain. The freestyle libre reader is great for me because it is considered a pharmacy benefit and is actually cheaper than buying a month worth of test strips for manual checking. Keep it up and keep innovating!

Brian@ExcitedSolutions, Jan 05, 2019

Thank you!

Update (August 16, 2019): I’ve been using the app consistently for a while. It’s great and functions as intended - so no complaints there. One feature I would request that you have is the option to add a widget in the area accessible from the lock screen (without unlocking the phone). Here’s the idea: give me an instant-check widget that I (or anyone else) can get to without unlocking my iPhone. They don’t need full access to the app, but it should be enough for them to just use the widget and take a quick reading to make sure I’m not in the red, basically to do an instant blood-sugar level check without seeing any other info (like trends or logbooks). The only info the widget needs to display is the current blood-sugar level at the time of scanning (and a RED indicator if it’s too high or too low)... For more info, the phone should need to be unlocked.**Original review: I love this app. It’s not buggy at all, and actually feels like thought, time, and effort has been put into making it and polishing it out before release. So, thank you for not phoning it in. A few suggestions for the next version: Touch ID, Face ID, and/or passcode lock (at least the option to do so) would be nice. Also, since iPhones beyond the X models mostly use OLED panels (the XR being the exception), a “dark” theme is important, so please consider adding it as soon as possible. Not only does it not blind me in the dark, on some iPhone models, it may actually conserve battery life.

Crazyindianguy, Aug 17, 2019

Buyer Beware! Useless

Now on my 7th sensor in two weeks. Three have fallen off, 1 never worked from the beginning, and 2 just quit and said “replace sensor”. Seventh times the charm?Worst customer service I have ever dealt with. App support team is ill-equipped to provide support beyond basic support script of “you did something wrong, sorry for the inconvenience.” And, the support team is strictly available during bankers hours on Eastern time, M-F. Good thing diabetes only an issue during those times. Good grief.I am highly suspicious of good reviews in App Store. Before buying, make a smart choice and read the Developer Responses. Clearly these are not responses from “developers” who would be genuinely interested in receiving constructive feedback or offering insightful and helpful troubleshooting for an app to which they devoted their career. Instead, the responses are “please contact support”, which indicates to me these are canned responses from bots, as so many of the reviews specifically mention a user has attempted to contact support with no meaningfully positive outcome. The cognitive dissonance between my reasonable expectations of the promise of groundbreaking if nascent technology and my two-week experience is a chasm I cannot overcome. Thoroughly disappointed. Please conduct due diligence.

HOMEMEANSNEVADA, Feb 08, 2020

Love

I actually have been a type 1 diabetic since I was 7 years old, I am now 25 and work for a family practice that deals with a lot of type 2 and type 1 diabetics. I have showed a lot of patients this product after I tested it out myself, and the doctors I work for have written a lot prescriptions for this item and have actually had me come into the room with them and the patient to inform them and show them how this product works. The doctors I work for have told me to contact the company for more information on insurance coverage, drug rep information to report back to patients and even becoming either a sponsor or something involved in this company because I truly do believe this will make any diabetics life easier as it has made mine. I work for a very busy practice and am very forgetful, this monitor has made my life that much easier and my Hemoglobin A1C come down from 9.2 to 7.8 within 3 months (this glucose monitor has a reminder setting that will alarm you within 1-2 hours to retest your blood sugar once you apply that setting) I highly recommend this product and can honestly say it has made managing my type 1 diabetes’s more reasonable.

laurenbaize, Nov 30, 2018

Long time user

I’ve hade this sensor and app for about 3 years now so this review may be long. I find the gradual improvements Abbot makes are worthwhile but they are generally reactive to people’s complaints rather than proactive which would truly be better. The app: it’s good but I have nothing to compare it to. It would be nice if they would convert to an A1C periodically. Also would like to be able to connect to other health apps for tracking, such as apple health, or various activity health bands such as Charge. I haven’t had too many issues with the app and am happy with it. Product: The improvements in the skin glue is great. The past year no more ripping off my skin and leaving open wounds - the libre comes off easier yet sticks better. I wish we could put it somewhere other than an arm - I am fairly clumsy and it rips off when I bump into doorways. Although not recommended I put one on my belly and readings were comparable to my averages - but my pants waistband kept rubbing it. I wish they would give skin color options. Smaller and flatter would be nice.

MEDinIL, Sep 11, 2020

Very Inaccurate & Inconsistent

I’m a type II diabetic recovering from open heart surgery. My docs want my glucose readings to be within a set “constant carbs” parameters which means a lot of finger sticking. We are trying the 10 day Freestyle Libra system and comparing the readings against my Ultra Onetouch glucose meter readings. The Freestyle Libra readings are so far removed from the Onetouch readings as to make it unusable for valid glucose measurements. Very disappointed in this system. I cannot make a direct correlation of the difference between the two systems. Sometimes the difference is 10 mg between the two and at other times the difference has been as much as 70 mg. The Freestyle system cannot seem to tell if my glucose is going up or down. It also cannot hold more that 8 hours of data which means I miss significant data at night. Nor can I set my upper or lower limits for glucose levels. The only “alarm” the it sends to my phone is when the 8 hours from last scan is up. I have had three significant hypo events that it did not acknowledge. The same with hyper events out of my target zone: no alarm. A scan is required to get any data whatsoever out of the system. This is an expensive system that most insurances won’t pay for. Being grossly inaccurate makes it pretty much worthless.

t3hn2!, May 06, 2019

3hr Delay to transfer to Apple Health

I’ve been using Libre sensors for a couple years. In so many ways I prefer your sensors to your more expensive competitor. However, you have really dropped the ball by delaying transfer of blood sugars to Apple Health for three hours. When your competitors make these results immediate. You can’t claim you are trying to provide the best care for diabetics, if you are purposefully preventing them from using other, more capable diabetes management tools than your own log. At best this is a contradiction to your own marketing Dept messaging. At worst, it’s corporate bad faith.Part 2: Developer suggested I contact customer service for help. It turns out, Customer Service informed me, there is no support for data sharing with third party apps including Apple Health Kit. Word of warning, if your hoping to use another app to manage your diabetes, you will have to manually enter each scan into the other app. Abbott, the idea of a CGM only reaches its full potential if you facilitate the user getting this data into their preferred management app. In other words, you need to implement Apple Health Kit integration. As your product currently stands, your in the dark ages as compared to your competition. Next time someone complains about this, you could just tell them you’ll pass the request on to the developers.

Todd-Squad, May 04, 2020

Helps me as a diabetic

I’m 12 years old and was diagnosed with type 1 diabetes at the age of 11 and before I used to use finger sticks, which took up too much time, stung my fingers, and also would leave tiny holes in my fingers after pricking. But then I started using LibreLink and it has helped my tremendously. Now taking my blood sugar is just in a matter of seconds, instead of around 2 minutes getting everything set up with fingers sticking. If I had only one problem with this app is that it’s not as accurate as finger sticking, and this is because it has a 10-15 minute delay. Which basically means that when ever you check you blood glucose you are getting your sugar from about 10 minutes ago. But like I said before this app has helped me a lot when managing my diabetes, and it helps me feel more free, like diabetes isn’t holding me down, and that I’m taking care of my diabetes.

Wannabe Ledgends, Jul 13, 2021

Pretty Useless if you ask me

I’ve been using the Freestyle Libre for a little while now. I very first one I used fell off in less then a week, so I went out and bought the pads that help the sensors stick on better. They worked better for a while, I sensors actually stayed on. I then had a sensor tell me after scanning it to wait the hour like they do. After the hour was up I scanned the sensor only for it to tell me to wait 10 minutes and scan again. After waiting the 10 minutes I scanned the sensor again with the same message. After about 3 or 4 scans it tells me to replace the sensor because it’s bad. Now I pay for these out of pocket. After the first few issues the sensors worked great for a while. Now recently my last 4 in a row have not worked, each giving the same issue. I scan it, it tell me to wait the hour. I wait the hour and it tells me to scan again in 10 minutes. Wait the 10 minutes, it says scan again in 10 minutes, after 3 or 4 times it says the sensor is bad. I have one more sensor to try but I’m not really hopeful that it’ll work either. I have the latest firmware installed on everything. Good luck everyone!!!

whodax24, Nov 07, 2021

Useless!

I hope I can change this review. I placed a monitor on my arm and waited 1 hour for the App to scan it. After one hour the App said “you need a new scanner”. I rescanned the sensor and I am waiting another hour. I am pretty sure it will say the same thing. Reading the reviews I see some messages saying that you have to do the first reading with some sort of reader (which I do not have). In any case, how stupid is that if true. I re-read the instruction on the sensor and there is no comment on that. In any case, why do I have to buy a reader? If this App is worth anything, why force people to buy a reader?Update: I called and was sent a new one. I could activate with the phone only and it has been working for 2 days. My problem now is that the readings are all over the place. I understand that intersticial glucose is different from blood glucose, but I had 104 in the phone and 147 on the blood. Also there are some low readings like 66 that are totally off. I don’t even have diabetes or inject insulin (prediabetes). I will update. For now, I went from 1 to 2 stars.Update 2: Day 3 is getting better. The values are less crazy and smaller differences from blood glucose. Increasing to 3 stars.

Wind17, Dec 10, 2019

Description

The FreeStyle LibreLink app allows you to monitor your glucose with your iPhone. [1] Check your glucose by holding your iPhone near your FreeStyle Libre Sensor. The App is compatible with both 10-day and 14-day Sensors. You can use the App to: * Check your glucose with a painless scan, instead of a routine fingerstick [1] * View your current glucose reading, trend arrow, and glucose history * Add notes to track your food, insulin use, and exercise * See glucose reports, including your Ambulatory Glucose Profile * Connect to healthcare professionals with LibreView [2] SMARTPHONE COMPATIBILITY Compatibility may vary between phones and operating systems.

Learn more about compatible phones at http://FreeStyleLibre.us USING YOUR APP AND FREESTYLE LIBRE READER WITH THE SAME SENSOR If you would like to use both the FreeStyle Libre Reader and the App with the same Sensor, you need to start the Sensor with the Reader first and then scan with your iPhone. Note that FreeStyle LibreLink and Readers do not share data with each other. For complete information on a device, scan your Sensor every 8 hours with that device; otherwise, your reports will not include all your data. APP INFORMATION FreeStyle LibreLink is intended for measuring glucose levels in people with diabetes when used with a FreeStyle Libre Sensor. For more information on how to use FreeStyle LibreLink, refer to the User’s Manual, which can be accessed through the App. Learn more about FreeStyle LibreLink at http://FreeStyleLibre.us [1] If you are using the FreeStyle LibreLink app, you must also have access to a blood glucose monitoring system as the App does not provide one. Fingersticks are required for treatment decisions when you see the Check Blood Glucose symbol, when symptoms do not match system readings, when you suspect readings may be inaccurate, or when you experience symptoms that may be due to high or low blood glucose. [2] Use of the FreeStyle LibreLink app requires registration with the LibreView system, which is provided by Abbott and Newyu, Inc. The circular shape of the sensor housing, FreeStyle, Libre, and related brand marks are marks of Abbott. For additional legal notices and terms of use, go to http://FreeStyleLibre.us Before using the App, review product labeling and the interactive tutorial at https://www.freestyle.abbott/us-en/support/overview.html#app