CharmPass

Name: CharmPass
Rating: 4.87934 (18498 reviews)

Travel

View in App Store

CharmPass

Travel

4.9

18.5K ratings

Age Rating

Seller

Maryland Transit Administration

View in App Store

Price Intelligence:

Average for the Travel category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,534

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Travel category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for CharmPass

Login issue fixed - great app!

I’ve updated this review now that the login issue is fixed. This app has been great. For a few days you had to login every time you used the app, but that isn’t happening now. If it’s still happening to you, delete the app and re-download it and it should work again without making you log in each time.

JLS8282, Nov 19, 2018

Need to fix login

I was part of the beta testing group for this app and aside from the occasional confused bus driver this app worked like a charm. That is until the latest update. Now every time I open the app I need to input my email address and password (touch ID no longer works). Makes it really hard to catch a bus in a hurry and not end up holding up the line while you fumble to sign in to the app. This needs to be fixed immediately!

jtrane, Nov 19, 2018

Getting close

If the developer...- adds the ability to see purchase history when buying more than one ticket (example: if I want to buy again the same two outbound and inbound tickets as before, I can choose my outbound ticket from Purchase History; but after tapping “Add Another Ticket”, there isn’t an option to return to the Purchase History screen and select my inbound ticket — I have to create it from scratch).- makes the app work offline in case cellular data service is bad in a crowded train station- sends alerts about delays and changes based on the tickets I have active (although this feature would conflict with the offline request above)- component to add tickets to Apple Watch (more of a nice-to-have bonus, but it’d be slick)... then I’d probably give this app five stars instead of three. It really is pretty easy to use, and how it integrates Apple Pay is a no-brainer.Perhaps the only other missing feature is a way to find stations by location, like on a map. But I can find them in Apple Maps, and if I’m already at a station, I’d obviously know where it is and what name it has. So scratch my idea of adding complexity by integrating a map.

LelandJ, Oct 04, 2019

Finally

The app is wonderful but the next question is when is Baltimore going to follow the app and modernize the system to accommodate the app? I use metro and why no scan to get through booth. MTA booth employees are literally rude and customer service has yet to be acceptable. Thanks for the app but the state and Baltimore City are the last to get anything as far as convenience.

Meintzermoment, Dec 29, 2019

Overdue

This app worked seamlessly (w/ the exception of the MTA Metro agent not being able to articulate how or when to open the “Use Ticket” tab). Used for the 1st time this morning after hearing of its release yesterday. So far, really good! The 90min transfer is an added perk that I’m glad MTA has brought back (Until recently I traveled daily on the subway, transferring to the light rail which takes less than an hr total, but would be required to pay twice as it wasn’t considered a one way trip). I hope the app never malfunctions bc Baltimore commuters deserved the modernization.

missJMonroe, Sep 28, 2018

Really Convenient!

I’m so happy this app is a reality. I normally order paper tickets to ride my commuter bus, or visit a local shop to get them. Both methods are inconvenient and out of my way to accomplish. After finding this app my commuting life has been simplified. The layout is nice and easy to use. The inclusion of Apple Pay for transactions is the cherry on top of this greatness!Chef’s Kiss. 🤌🏾

Papi-Jr, Sep 30, 2022

Love that I can buy my ticket on the train

I’m really glad that there’s finally an easy way to get tickets or passes for transit in Maryland without having cash or a loaded CharmCard. When I’m trying to catch a MARC train at the last minute I don’t have to stop for a ticket and maybe miss the train. Same thing for when a Light Rail train shows up just when I do. Or, if I have my CharmCard and my child doesn’t I use the CharmPass to buy their ticket. My only frustration is that I once bought a ticket mistakenly for a route I’ll never take but there’s no way to refund the ticket, even though it’s still unused in my phone. But overall it’s a great app.

PatrickBmore, Oct 25, 2019

🤎 Truly Enjoy this app 🤎

My generation doesn’t like carrying cash well at least my selection of Family/Friends 😅, This APP makes getting a bus pass convenient & Easy breezy as them Cover Girl’s 🤪. Plus safe for us “Big City Girl’s”😎! Only wish there was a loyalty program as sometime’s you just don’t Got it between checks can be hard Or That broke “College Kid” we all been there might need a push maybe each week you get 1 free 🤷🏽‍♀️. ((Wishfully thinking 💭 “Hey A Woman can dream”🥰)) THANKS GUY’S & GAL’S For creating a Fast EASY Safe place for US‼️🙏🏽 ✌🏽

RickitheSag, Nov 16, 2022

Just wasted two tickets

I used the app yesterday to buy two tickets - my wife and her sister are going on a trip and wanted to take a bus to the airport. The app seemed easy to use, but the instructions for activating the tickets are not clear. I activated the tickets shortly before leaving the house to catch the bus, but the tickets were no longer active when they got on the bus. Apparently the tickets are good for only a very few minutes after activation. This make the app useless to us, as my wife is not tech savvy enough to open the app on her smartphone and activate just before boarding. It also assumes one has an Internet connection to activate the tickets. Now I feel ripped off and angry we wasted our money and time with this app.

SeymoreMacEachran, Feb 04, 2019

Finally ! E-Ticketing for MTA

When I first purchase the app, I made my profile & add my mode of payment. It was easy to purchase tickets as you have to select your mode of transportation from the drop down menu. However, I didn’t know that purchasing the tickets are different from activating the tickets. When you buy the tickets, there an expiration date. But, when you click on the ticket it is activated. This means that if the train conductor do not check your activation than the ticket you purchase is wasted.

Sohaila Zia, Jan 22, 2019

Description

The CharmPass app lets you purchase and use fares instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go. WHY YOU'LL LOVE THIS APP: • No paper fares to track. • Purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets all from one app. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares instantly using a debit/credit card or your PayPal account. • Pay a single fare or multiple fares for a group of riders.

HOW IT WORKS: 1. CHOOSE SERVICE 2. CHOOSE FARE 3. SELECT TICKET TYPE 4. CHOOSE QUANTITY 5. CHECK OUT COMMON QUESTIONS: Q: Do I need to be connected to the Internet? A: Cellular network or a wireless Internet connection is required to purchase tickets, but you can activate your pre-purchased tickets offline. Q: What if my battery dies? A: Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead! IMPORTANT REMINDERS: • Don't uninstall the CharmPass app or erase your phone while you have active tickets on it. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling the app can permanently erase your tickets! • Purchase your ticket anytime and activate your fare as you’re boarding. • Show your ticket to the operator of the vehicle. • Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.