Bitdefender Mobile Security

Name: Bitdefender Mobile Security
Rating: 4.61967 (11682 reviews)

Utilities

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Bitdefender Mobile Security

Utilities

4.6

11.7K ratings

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Bitdefender SRL

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$1.49 – $39.99

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User Reviews for Bitdefender Mobile Security

read privacy/data doc on their website BEFORE install: policy states install constitutes agreement

The first prompt displayed by the app “strongly encourages” reading of the following linked agreements before selecting the agreement box below. The document text state “you agree by installing.” You cannot legally bind someone to something in such a fashion, but if so, this company should make it clear that they stand for themselves and those that employ them. As they clearly state in these documents. WE downloading their apps are NOT their employers. But it is our data this agreements(s) seriously impact by their own statements of questionable data transmission, data loss caused by their software, other security not working because it’s incompatible with their various, automatically installed software (it covers any type of file they list, which lists several types possible to send), among several other eye-brow raising privacy concerns caused by their encompassing agreements. I encourage anyone considering, like they themselves have, to read the agreements and policies In full BEFORE you install the app, it’s available on their website.

ashtion34, Jun 04, 2022

Huge Battery Usage - Defeats the Otherwise Good Functionality

I am a Bitdefender PC desktop/laptop customer and cannot say enough good things about the desktop product for PC. I just renewed my subscription to Bitdefender and had an additional license to use on something. I decided to try it on my iPhone 12. The unlimited VPN is also a part of my subscription. After installing the iPhone bit defender and VPN products on my iPhone 12, my battery life was shortened by about 30%. When I uninstalled bit defender, my battery drain returned to normal. I think this could possibly, eventually, be a great product if the battery drain issue is solved. Until then, the battery drain issue occludes the otherwise good functions provided by this app. I will try the app again in a couple of months and see if this issue has been resolved. If that is the case, I will update my review at that point. Unfortunately, two stars is the most I can give this product to my review - and that’s a stretch.

Brad - OLR, Mar 25, 2022

Unreasonable Terms & Conditions

I attempted to use a 90-day trial of BitDefender Total Security. The downloaded version of BitDefender eliminated my previous installation of McAfee on my laptop computer and *then* told me that I couldn’t activate the BitDefender program (which left me with just the Windows Defender program to keep my laptop safe). When I then tried to use the Apple version of BitDefender on my iPad, the required terms and conditions had misspellings in it and stated the trial could be only 30 days, despite the 90-day trial period I was supposed to have been given. Furthermore, if one pays a subscription online for BitDefender, one is required to cancel it more than 30 days before the end of the subscription or risks being charged again! This is an unreasonable condition that I’ve never seen anywhere else. Since I wasn’t willing to consent to the terms and conditions, I could not try the BitDefender app on my iPad.

CloudyJudge, Mar 07, 2019

Good VPN but constant WiFi issues

Bitdefender on PC works flawlessly for me, however, using it on iOS seems to be buggy. It’s nice to see it blocking ads in Apps that I never knew was reaching out to potentially malicious servers. The VPN also works well. My biggest issue is with the constant interference with WiFi connections. Sometimes WiFi would be working fine and then out of no where it stops resolving websites. The fix has always been to disable and then reenable WiFi. The problem is that there is no indication that WiFi is having issues until you try to open a web-based app or browse the web and notice it isn’t working. I honestly think the culprit is with the web protection feature in Bitdefender cutting off all web traffic inadvertently. I’ve been using the app with that feature disabled and haven’t had any issue in a few days now so I’m pretty convinced this was causing my issue. Hopefully this gets resolved in the near future as I really do like their security software overall, I just can’t recommend it to anyone in its current state.

Darkcobra007, Dec 17, 2019

With Web Protection On it Stops FaceTime on iPad

As the title says when I use the Web Protection feature it stops FaceTime calls from connecting on my iPad. I can answer the FaceTime call on my iPhone but not on the iPad. It comes to the iPad but accepting the call is impossible and it will not connect. Now this issue might be a problem also on the iPhone but I removed the Mobile Security app on my iPhone as it really pulled the battery down. I will not use this app on my phone. It didn’t seem to have the same battery drain on my iPad but now that I see that it kills FaceTime it has become less useful. I am a subscriber to the premium unlimited VPN plan and at the moment that is about all I might use. I haven’t used the VPN that much and now am wondering if it has issues that I have yet to encounter.

HDBitchin, Apr 12, 2020

Most Frustrating App Ever

If you need to raise your blood pressure or if you haven’t been frustrated to your peak potential in awhile, then by all means, purchase this product. After purchasing an Orbi Mesh system (first mistake), I was prompted relentlessly to purchase this garbage security software for $60. I already have free anti-virus through my internet provider, but thinking there was some connection between the Orbi dropping my WiFi signal 3 to 4 times per day, I caved and hit the purchase option. Now I have 2 products that provide endless frustration! There is no easy interface that I can find anywhere to protect my Orbi router on the Bitfinder app or website, you just go around and around. Also the 3 passwords, one for admin, router and WiFi is great fun for the home user, especially with two adult users trying simultaneously to manage this mostly dysfunctional system. Way to go Netgear. Sell, sell, sell with products that lead to other product purchases that continue to provide sub par performance. Buyer beware!!!

monywoods, Oct 27, 2019

Unusable due to battery drain bug

Honestly had I reviewed this like a month or two ago I would have given it 3 stars because despite being buggy at time I like having that extra layer of protection. However, lately the app has been constantly using battery in the background to the point where I need to charge multiple times during the day. I’ve gone into battery settings and confirmed that it’s bitdefender being used almost constantly in the background. I have also confirmed I am not the only one with this issue. In addition to being a huge inconvenience it’s also putting tons of undue strain on my battery. At this point I highly recommend uninstalling this app if you have a similar issue because this issue has been going on for weeks with no resolution which is completely unacceptable in my opinion. Especially considering how much my bitdefender family plan costs. It also is rather concerning not knowing what bitdefender is actually doing in the background. I must note that on all my other devices bitdefender works pretty much flawlessly.

n0tably, May 29, 2022

Bitdefender Mobile Conflicts With iOS

I finally just deleted Bitdefender Mobile. I hope the inherent security of iPads is sufficient.😡🤬.Bitdefender Mobile has so many conflicts with iOS now that I frequently have to delete it on my iPhone XR and my iPad Pro 12.9 3rd generation. Periodic issues include: If any feature (viz., Web Protection) is turned on, the iOS mail app will not work across devices, iMessages will not work across devices, and my devices will no longer allow live view of my Ring Pro Doorbell. These issues periodically are corrected; however, they soon return with updates. Until these issues are permanently corrected, I cannot recommend Bitdefender Mobile for iOS devices. 👎😩This continues to be a problem with the most recent iPadOS. In addition to the above problems, this app frequently causes Safari searches to lock up. The solution requires deleting the app because simply turning off web protection does not work; the app has a mind of its own and keeps turning web protection back on. The PC version is great, but the developers just can't get a bug free iOS version. Still cannot recommend this app for iOS devices.Also, their technical support is terrible. They don’t listen to complaints; they assume they know best independent of the problem you are having.

Seventh fret, Oct 13, 2020

What am I paying for?

The account security feature seems useless. I say that because when there is a data breach and your info is compromised and found on the dark web the app is supposed to let you know so you can take action. I have been notified 4 or more times by my bank about my personal information being found on the dark web due to different data breaches in the last two years. Bitdefender account security has been dead silent. Every time my account security is checked it tells me my info is safe and that I haven’t been found in any data breaches. I opened a ticket with customer service and they responded once with an email that gave me instructions that could not be followed because there was no way to do what they said to do. I have contacted them two more times and have not received any response. As a result I no longer trust the brand and will not purchase their products again. It appears that I paid for a product for two years that actually does nothing. Think twice before pulling the trigger on a purchase with this company. Get something that actually works and save yourself time, money, aggravation and potentially the loss of important personal information that could lead to identity theft and fraud.

sfhappy, Feb 23, 2022

Glad to have an extra layer of protection on iOS

The addition of the web protection feature is a nice plus.I have gotten pages blocked while surfing the web. The sites blocked usually had something to do with ads and such. Didn’t realize how much tracking was being done on the site I visit.However, since I do not pay for the premium VPN just yet, on my T-Mobile LTE I can connect to the server for “Web Protection” but nothing is able to be pulled up so I have to disconnect it until I get on Wi-Fi. Now, if I have the trial Bitdefender VPN on with the web protection then my data works on T-Mobile LTE. It’s pretty strange because I was able to use this feature when I was on Consumer Cellular using T-Mobile towers.Every now and then, I have issues like others who have review the app. The VPN will become whack and I have to completely reinstall the app to get it working properly again. This issue is not as bad as when I first installed the app a few months ago. Also, I am considering switching to Bitdefender VPN when my NordVPN subscription ends. I would like to have the ability to choose if I want the VPN to connect all the time or just on Wi-Fi, and be able to choose Wi-Fi networks I trust where the VPN would not connect but the web protection would remain enabled. NordVPN has the option to choose when and in which data connection the VPN connects.

Spirit2220, Nov 16, 2019

Description

Bitdefender Mobile Security is a free app designed to keep your sensitive data safe against online dangers. Get the most powerful protection against threats with the least impact on battery. Keep your personal data secure while online: passwords, address, social and financial information.

Avoid accidental data exposure and misuse for all installed apps. Receive instant alerts whenever a security incident is prevented. Fix any security misconfiguration that might put your data at risk and check your online accounts against data breaches. Features: Web Protection Use your iPhone worry-free knowing that all your traffic gets protected. Simply turn Web Protection “ON”, and any phishing pages and dangerous connections going after your personal information (such as your credit card details or social security number) will be blocked. Now you can shop and bank securely online without worrying that your financial data will be stolen. And it’s not just your browsing activity that gets protected against scams, phishing attempts, and online threats. Any app on your iPhone that sends information over the internet is prevented from misusing it. Security Scan Safety starts with the basics. Run scans to learn if there are any misconfigurations that put your phone and data at risk and close those gaps to enjoy complete security. Rely on the tips and recommendations we provide to increase your level of protection. Account Privacy Is your email account still private? Find out if your account information has been leaked. Simply validate your email address with the app and Bitdefender Mobile Security will run a check to discover if your privacy has been breached and let you know if it’s time to change passwords VPN The included Bitdefender VPN offers an extra layer of privacy that secures all your traffic to prevent any data loss. Bitdefender VPN protects your online presence by encrypting all Internet traffic. It also secures your device’s connection while you’re connected to public Wi-Fi hotspots, cellular data networks and other public locations. Free - 200 MB traffic / day. Upgrade to PREMIUM VPN to get unlimited traffic and multiple virtual locations all over the world. More about Web Protection Protect yourself against dishonest webpages going after your personal information Free – 7-day trial / 14-day trial. Monthly / Yearly subscriptions available. The payment will be charged to your iTunes Account at confirmation of purchase. The subscription renews automatically unless auto-renew is turned off at least 24-hours before the end of the current period. Subscriptions may be managed and auto-renewal may be turned off by going to your user’s Account Settings after purchase. Please Note! You need to have or create a Bitdefender account to use this free app. Subscription Agreement - https://www.bitdefender.com/site/view/subscription-agreement.html Privacy Policy - https://www.bitdefender.com/site/view/legal-privacy-policy-for-home-users-solutions.html