Shoe Carnival

Name: Shoe Carnival
Rating: 4.71365 (12167 reviews)

Shopping

View in App Store

Shoe Carnival

Shopping

4.7

12.2K ratings

Age Rating

17+

Seller

Shoe Carnival Inc

View in App Store

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User Reviews for Shoe Carnival

Decent update

Beautifully redone with updated graphics, but of course with any overhaul there are a few bugs. When browsing through the shoes and scrolling too quickly the pictures sometimes fail to update and show the wrong picture, i.e. A vans for a converse. Another bug I encountered is the hide card button under shoe perks crashes the app when pressed. Huge step up from previous update.

blued00r, Aug 04, 2017

Terrible app

This is the worst app I have ever used. I kept getting logged out and my bag kept getting emptied. There’s no way to easily filter anything, one choice and then you have to go back into the filter instead of just selecting all of the filters at once. By far the most frustrating online buying experience I’ve ever had. I bought 5 pairs of shoes and it took over 30 minutes to complete, that was after no telling how long to find the shoes I wanted. If not for my pride, I was not going to let this stupid app defeat me, I would’ve given up long ago. Crap app, pure crap. No reason for buying shoes to be so difficult.

caryballard, Apr 11, 2020

Worst App I’ve EVER Used!

I love Shoe Carnival & I’m a frequent shopper in their stores, but their app is by far, the WORST I’ve ever used! It’s always extremely slow to load, kicks me out repeatedly while in the middle of shopping, freezes up constantly, & there have been several times in the last year or so, that I haven’t been able to open it at all. It’s beyond frustrating. And I’m to the point where I think I may just start shopping elsewhere. I don’t have any issues with the DSW or Famous Footwear apps. Shoe Carnival is cheaper, but I think the few extra dollars I’ll have to spend at other stores will be worth the frustration I’ll avoid using the Shoe Carnival app in the long run.

Craig4529, Apr 27, 2020

Dear Shoe Carnival...

Dear Shoe Carnival, This app is a waste. Not only does it not look like a app but more like your website (which is pointless as to having an app). It doesn’t work like it should. Why say “remember sign-in” when it doesn’t and keeps bugging you to sign in each time you use the “app”. Where is my Shoe Perks Card- oh right nowhere to be found. Your “app” keeps crashing or either freezes. Wasn’t your job to make it easier for people to shop online or have ready access to the Shoe Perks Card? Well I hope this “app” gets the attention it needs and gets fixed. Sincerely, Everyone

Llove2001, Jul 12, 2018

Why is it here?

The app will not open period. I’ve attempted to use it on an iPhone 12 Pro Max, iPhone 11, iPhone XR, and a 2021 iPad. It just shows a white screen with shoe carnival and the spinning wheel at the top. Before you blame anything on my end I work in IT, every device is up to date on software, the app was loaded, then deleted, cache/ memory wiped, and phone restarted 3 times. Please don’t have the nerve to blame my internet, cell service in my area averages 80mbs download, and my Wi-Fi is far faster than I need in my home i.e. I can run security system, streaming on 3 tvs, iPad, 3 phones, a laptop, and a switch & Xbox at the same time with no lag. But I don’t have all that running now, my kids are grown and gone so I’m by myself with a tv and a phone. If you aren’t going to have an app that works why do you have it?

Maverik72, Jul 15, 2022

App needs work.

Overall i’ve had a pretty bad experience with the app, it has terrible graphics, it lags, it looks like a huge scam when you open the app. Its very sketchy. I hope to not have any purchasing problems because I spent over 100$ on this app and i’m waiting for shoes that are supposed to come in tomorrow or the next day. If they don’t come in i’m getting a full refund and contacting someone so my information doesn’t get leaked, I feel like this app just has many flaws and definitely needs a TON of work. My mom is going to kill me if something happens to the shoes or her money. Please let me know if anyone has had purchasing issues and if it involved not receiving shoes or just having issues purchasing in general. Hope this app gets fixed!

MiraLeah ;), Apr 09, 2022

Broke again

The last update broke the app again. You have to log into your perks everytime even if the "rememeber me" box is checked. Nowhere to view your perks points history and transactions like you used to be able to. There is a barcode to use your certificate but its misleading if you actual have a reward coupon (both barcodes are needed to redeem in store). Also the website and the app made everyone reset their passwords to log in again.

Noelmel123, Dec 30, 2017

Needs major work!

This app needs major work. Every time I go on the app I have to sign in (even after pushing the “remember me” button EVERY TIME). Not only that but when I sign in (again for the millionth time) the items that I saved in my cart, are no longer there. So therefore, I have to find the shoes that I put in my cart and put them back in my cart. And since I wasn’t ready to place the order, whenever I closed the app and went back to view an offer, my stuff was gone once again. It takes the images forever to load and whenever I’m trying to scroll (especially in my cart) the page will get stuck 🙄. Please fix these issues!!

Ty_Aaliyah, Jul 23, 2018

BIG Waste of time & Money!!!

I ordered a pair of Shoes for a Friends Birthday which never got put in the Box by Incompetent Person in the Warehouse and then I asked for a full refund since I didn’t have time to wait for a replacement and get told the Credit Department is backed up and My refund won’t even get processed until 10-15 Business days, that is majorly unacceptable especially since I had to take more money out just to get a replacement of My Own for My Friends Birthday elsewhere and really need the Money back ASAP for the Shoes I never friggin got, so first I get screwed over with the Order then Refund.

VirginianGirl86, Jul 14, 2020

This app doesn’t work

This app needs so much work it doesn’t let you stay logged in and it’s just so messy doesn’t even have a feature to be able to save shoes u want to buy when you get paid and if you put shoes in your bag it will automatically disappear after a couple bourse please fix this thanks I’m not rating shoe carnival bad I’m rating the app bad I love shoe carnival and I literally get the best deals here so please don’t get this rating wrong it’s for the app.

Xxckxxx, Apr 11, 2020

Description

Shoe Carnival is one of the nation's largest, fastest growing and most exciting family footwear retailers. We offer customers a completely unique and fun shopping experience with a broad assortment of great brands, and value priced footwear for the entire family. Download our FREE app to see what fun and exciting surprises await!

Rewards at your fingertips! Sign up for our Shoe Perks Rewards program to start earning points and receive exclusive offers. Existing Shoe Perks Members can use their virtual Shoe Perks card, view current points and redeem rewards when in store or shopping online. Make room in your closet! Our new and improved shopping experience makes ordering quick and easy. You can also buy online and pick up in-store the same day! No shoes, no problem! Can’t find your size, or the color you want while shopping in-store? Simply scan the barcode on the box to pull it up on shoecarnival.com to get more info, read reviews and place an order.