DICK’S Sporting Goods
View in App StoreDICK’S Sporting Goods
4.7
Age Rating
4+
Seller
Dick's Sporting Goods, Inc.Grow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
Price Intelligence based on:
213,534
apps aggregated
8,172,290
in-app prices defined
89
main categories
In-App Purchase Price (Subscription or Non-Recurring)
vs. average for the Shopping category, $, by region
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User Reviews for DICK’S Sporting Goods
App needs some updating
This app is ok, but it could use some improvements. First thing be be the ability to use apple or Samsung pay to check out instead of having to enter your info. Also. Making it easier to view your account and online order status. As of now, you have to go to the shopping cart then click on my account, you have to enter your email and password every time, then click online orders or saved items. This is super tedious. Why not just log into the app using your touch ID, then post all the account info on the top left where the drop down menu is. This would make it way easier and more functional.
Favorites almost unusable
I got this app primarily for the favorites feature so I could keep track of items that I want that DSG stocks, so I know to buy there when I have a reward. Unfortunately, the Favorites feature is very glitchy to the point it’s almost unusable. Items randomly disappear and reappear, and sometimes the Favorites tab appears as a white screen with a grey exclamation point.In addition to fixing these bugs, I would like to be able to see previously favorited items that are now unavailable so that I can remove them. Also I would love the ability to sort favorites by price, alphabetical order, date added, etc.
Does not always sync
I have many days that do not sync with the iPhone health app ,those days are lost there’s no way to get back them back even though my iPhone health app says i did the miles .so pretty much keep wasting my time checking the gimmicky points program Also cannot make pic big to see a product you want to buy ? Every where on earth the pic can be enlarged. But not here But I did get my order in a somewhat timely manner . And it was correct and not damaged .
App Order to Rewards “so, so”
You all need to fix the issues with placing an order via the App and reconciliation for the Reward points earned for the transaction. I can go to the store to buy something and receive Reward points immediately, but with the App, I have to call into customer service in order to have the points added, which makes no sense whatsoever given the the App already has my Reward information. It seems to me that if I order via the App your system should be able to take that transaction and apply the Reward points immediately as if I had walked into a store to make the purchase. Fix this...
Unable to shop
I can’t even look at items to shop for I have uninstalled, reinstalled, logged out, logged in, added a card, removed a card.. everything possible and I can’t even attempt to shop what is the point of the app at all if I have to use my web browser to shop, it actually quite ridiculous and I plan to return the item I just wanted to see if this was a whole platform problem or just the app. This poor interaction with the app has pushed me even further from shopping with this company. How is it possible for a shopping app to not allow you to shop?!!! I don’t care if you fix it I just want it to be known to the developers and to anyone who is interested in the app. This is a terrible app and a poor company as far as customer service goes, 0/5 negative points if I could!
Slow-loading and very glitchy!
Shopping this app is tricky and slow. You really have to wait for the page to fully load. Otherwise you will be clicking on the wrong products as the page jumps up or down while loading. Also, after loading up my cart just now, I created an account while checking out. Apparently creating the account during checkout empties the cart!!?? What on earth?? So they just lost my sale. I do tons of my shopping online and this is the least user-friendly experience I’ve ever had.FYI the app empties your cart every time you leave the app. Could be a pleasant security feature in case your phone gets in the wrong hands. However it’s a pain to fill your cart, have to run and do something, then you come back and everything is gone. I’m SICK of babysitting my cart on this app. Dicks isn’t my favorite store anyway. They do have some things I struggle finding elsewhere, however they don’t make shopping at Dicks easy! My local store is never fully stocked and the app is way too glitchy. I recommend shopping somewhere else if at all possible.
App and website need improvements
Website and app need to improve search options. When searching for say a particular item (treadmill, kayak, elliptical; just examples) it will search using my “favorite store” and come back with the results for that favorite store. If your favorite store doesn’t have it in stock or available for curb side pick you have to start over again. SHOULD have an option where it searches ALL store within a set radius automatically. As it stands now you have start over, pick another nearby store and begin your search all over again. Website and app are slow moving, they need to redesigned
Move
Please fix the move part of your app/services. The move never syncs unless I manually open the dicks app and click on the move section. Nothing has been tracked since April 6th although it days last sync may 29Th at 8:29pm. I’ve had this issue in the past and brought it up to the help section. Their only “fix” was to tell me to open the app every single day and select the move section in the app to get my points. But this doesn’t even work anymore and it’s become a hassle to even try to talk to anyone to resolve this issue. Even the big fix 3 weeks ago has not fixed this issue. Any help for this would greatly be appreciated. I’m sure I’m not the only one with this issue.
Honest review
So I have been using the dicks sporting goods app for a couple years now and it's pretty good only negative things I have about it is that sometimes it loads slow and when it does not keep you signed in for purchase but it does keep you signed in for your score card and rewards which should be the same thing and does not make sense other then that it's great it gives you a scannable copy of your score card and your rewards straight to your phone lets you know how many points away you are from a reward easy to navigate except for the slow loading of images and item pages also lets you manage your dicks sporting goods credit card through the app very easy
Search algorithms on this app are the worst of any app I’ve ever used
Extraordinarily frustrating when searching on the app to find items or related items. Certain search specific searches brought up items that I couldn’t figure out and plausible link. When looking for an item I had to go out of the app and use google search to locate the item or save it as a favorite. If it hadn’t been trying to spend a gift card I would have used another store. The items I purchased have constant changes in arrival dates and the three items didn’t ship together. I’ve made several purchases this week and none of them have had issues like this. Part of that is out of the stores hands but other apps/sites update the tracking info to match the carrier. Overall annoying purchase experience. Will stick to in store or non mobile if I have to purchase from dicks again.
Description
DICK’S Sporting Goods gives you exclusive access to offers, ScoreCard points tracking, rewards, and access to all the gear you need. You’ll find all the sporting goods you need for football, baseball, soccer and more, plus the latest sports apparel and footwear. Features: Shop: Shop anytime, anywhere or find a store near you.
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