zTrip

Name: zTrip
Rating: 1.97143 (175 reviews)

Travel

View in App Store

zTrip

Travel

175 ratings

Age Rating

Seller

Transdev North America, INC

View in App Store

Price Intelligence:

Average for the Travel category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,534

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Travel category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for zTrip

Don’t Use!

This is a horrible company and not user friendly. Phone numbers on the website are incorrect. If you book in advance, you will not be notified if your ride is not picked up. You’ll be waiting, then call the contact number and then be told they don’t service your area and give you a new phone number you have to memorize on the spot. They have no answer as to why notifications are not sent and are extremely unhelpful.

AngMar1120, Jan 15, 2022

Left a 80 yr old women, with no ride home.

So my 80 yr old, wheelchair bound mother books a ride days in advance. (With the handy capable van).Driver shows up late for the pick up. Can’t hardly speak English. Then never shows to pick her back up. Called customer service. And like every other customer service hotline in this country. She couldn’t understand the women on the other end of the line. In the end “We’re looking for a driver ma’am”. As she waited in the cold on the curb……. There is no accountability!!! We canceled all further rides. Funny thing was…. They didn’t show the other three rides that were booked last week! Don’t bother with these folks! It’s expensive and poor customer service, with no answers. They’ll show up late and then forget to come get you. Meantime they’ll clean out your wallet for 50 dollar ride 3 miles.

Bolleman48, May 25, 2022

Don’t waste your time with the company

Ordered 3 XL vehicles over a month before I needed them to shuttle wedding guests back to a hotel. I thought surely that would be enough time to coordinate transportation. Only 1 of the 3 vehicles showed up and was over 45 minutes late. Driver called multiple times to try to find the address but failed repeatedly due to inability to speak English. Worst experience I’ve ever had, with any business that I’ve transacted with.

Guy412412, Jan 19, 2021

The app is worse than useless

I tried it twice. The first time I requested a pick up at a later time, but this information didn’t make it to the driver, who showed up a half an hour early.The second time I tried it, the driver was sent to the drop off location to pick up the passenger. in both cases after I submitted my request, the screen on the app just kept going and going saying that they were looking for a driver. In both instances I called the company to see if the problem was with the app. In both cases the the ride had been booked but the app didn’t tell me that it had.It would really be best for everyone if they just remove this app until they can actually make it work. it’s frustrating for the passengers for the drivers and I’m sure the company is losing money because of this awful app.

Jenie Lou, May 18, 2021

GARBAGE COMPANY

DO NOT USE!!!! Worst company ever. Booked a ride days in advance. Ride was for 11:30am. Waited and waited and waited finally after a half hour I called they said the dispatcher will list it as urgent. Waited another half hour called again and they said still no one has accepted the ride. What is the point of a reservation if you don’t keep the reservation? You can take one but can’t keep it(Seinfeld). Ended up missing our appointment and had to reschedule. Talked to customer service and all they kept saying is our arrival times are not guaranteed. I get that for maybe 10-15 minutes but an hour??? Spoke with a Carla and her supervisor Chad and both were no help. DO NOT USE THIS GARBAGE COMPANY!

Jonny Truant, Aug 10, 2022

Should be renamed “ do I feel it giving you a ride”

I’m not even giving them the satisfaction of calling them a business or a company and I’m amazed they able to pretend that they are. You book a ride and think you have transportation on the way and nobody ever shows up. If you dare call “customer service” which is really just people that have no idea what they are doing they will tell you they are sending a car and again no one will show. From the person that owns this building to the people that you talk to and the people that accept your ride request and then just cancel it without even letting the customer know SHOULD ALL BE ASHAMED OF THEMSELVES!!!!!! Do not download this app or use zTrip

keeks1384, Mar 25, 2021

This Company is a Joke!! With A capitol “J”

I can’t even rightly give them 1 star, but it was my only option. We scheduled them to pick up a group of 10 to shuttle us to an event and pick us up and they didn’t show up on time nor with enough vehicles. We schedule two vehicles and only one showed up……30 minutes late to boot. And not only did they not show up to pick us up to drive us to the event, they failed to come pick us up at the conclusion of then event. This company is completely undependable and should be ashamed to call themselves anything but a fraud. You will be stranded if you chose to use this company. Don’t book anything with this company unless you want to be looking for an alternative to get you to your destination. We had to bargain our way to find a way home because they left us standed in the middle of nowhere….literally.

kidding me to no end, Sep 12, 2021

Do not ignore the warnings of others

We requested a driver. We got a phone call confirming our request. At the time of the pickup the app changed status to “we’re busy, hang tight we’re trying to find a driver” and no one ever showed. We finally gave up, found other transportation and barely arrived on time. The only reason we made it is because we gave ourselves plenty of margin and had a backup plan because of the untrustworthiness of this company based on other reviews. Don’t count on them to show up, and have a backup plan. Or save yourself some trouble and just go with the backup plan.

LifeTurns, Nov 22, 2021

Ridiculously bad!

Don’t use the scheduling option— my cab never showed up. Customer service appears to be outsourced and is very incompetent. I even have many complaints about their complaints department!! The drivers are independently owned and evidently have the option to cancel a trip without any notification. If you want to get somewhere on time, don’t use this service. I would recommend Uber, Lyft, or even a horse and buggy over this “business”.

Rather take the bus, Feb 17, 2021

Worthless!!! Ride didn’t show twice

A group of us booked 2 rides in advance and neither one showed. We were abandoned in the middle of nowhere. Customer service is either an automated “we’re finding you a ride, call back in 10 mins” or if you actually get someone they are not interested in helping at all. If I could give a -100 star rating, I would. So disappointed. Don’t rely on this service.

smc2021, Sep 12, 2021

Description

zTrip Need a ride? Take a zTrip. Finally, the perfect hybrid between rideshare and taxi! • You can now have it all! • No surge pricing • Book in advance • Pay cash at the time of trip • Pay through the app • Pay credit card in car • Choose your favorite driver • ADA Wheelchair service • Verified in-person background checks • Branded vehicles for your safety • Free cancellations • Split payments • 24/7 live customer service zTrip makes getting a ride easy.

No more chasing your driver down the street or waving your phone in the air. You can always order a ride through the app. But when we’re right outside, just hop in. Join a community of hundreds of thousands of riders and drivers across the country, who have decided to zTrip for a safer, more consistent and reliable choice for transportation. Download the zTrip app today and let’s ride. By downloading the zTrip app, you agree to: 1. Receive communications from zTrip, including push notifications. 2. Allow zTrip to collect your device’s language settings. You can opt out of receiving push notifications through your device settings.