Zillow 3D Home

Name: Zillow 3D Home
Rating: 4.66022 (2946 reviews)

Photo & Video

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Zillow 3D Home

Photo & Video

4.7

2.9K ratings

Age Rating

Seller

Zillow, Inc.

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User Reviews for Zillow 3D Home

4.15 Broken

Update is broken - don’t update to this one. Wasted over an hour today trying to capture a home (and an hour’s worth of Ricoh Theta Z1 battery life... which is grueling for this business with limited battery). After capturing one pano, screen just stalls waiting for capture to send from Z1 to phone, loading loading loading...) Shut off phone, hard reset on 360 camera... nothing. Wish I could roll back to previous version. Property was over an hour from my office so getting the 3D Home boost is going to be a pain. Zillow - please fix asap!!

Dana0804, Dec 01, 2020

Horrible. Won’t connect with listing

The app is easy to use. Very easy. However, Zillow is more often than not unable to match the tour with the listing. Zero of the dozens of Zillow tours that I have uploaded have connected the way they are supposed to. Every single time I upload a Zillow tour, I have to contact Zillow support to have them assign the tour to the correct address. Even when I copy the address from the live listing, Zillow can’t automatically match it up the way it is supposed to. And, sometimes it takes several days and even up to a couple of weeks for support to match the tour to the listing.Email support with Zillow is next to nonexistent, so that makes linking these tours to the right listing almost impossible. Good luck because most of my clients now hate using Zillow because of this very reason.

Elvismeme, Sep 07, 2020

The latest update left me high and dry...

Bought a new iPod touch 7th gen two days ago for use with Zillow and other equipment that has iOS requirements. When to do a couple of tours this morning and the app would not load. Uninstalled the reinstalled several times. Restarted several times to no avail. Had to have my wife bring me her iPad that was working with the ap. Double checked the requirements for the latest version and I was using iOS 12.4 and the Zillow app requirements say it only needs 12.2. In an effort I went ahead and updated my iOS to 13.5 which did finally fix my issue but left me high and dry in front a client. You should never put your photographers in that situation. You get only 1 star.

gladiatormohaa, May 22, 2020

Broken

The app freezes trying to transfer scans from my Theta V to my iPhone or iPad. It’s the same issue with both devices. It will scan once, and then the second scan it will freeze. I’ll then have to restart the app, delete the failed scan, and then rescan it. Then the next scan will freeze and I’ll have to do it again. I’ve uninstalled and reinstalled the app on both my iPhone and iPad. I’ve restored my Theta V to factory default settings. The camera connects and works fine with Matterport and with the Theta app, it just freezes up with Zillow 3D.

Jacobthegreat66, Nov 19, 2020

Latest Update

Latest update is awful to the point of unusable. Responses to all user inputs on iPad while connected to Theta Z1 take ridiculously long... 15 to 30 seconds. I will not be using the Zillow app until this is resolved but rather upload 3D tours to other platforms. Disappointing!

LLDriver, Nov 24, 2020

They aren’t progressing

This app was hard to deal with from the very beginning. It’s almost like they didn’t want to beta test before launching. Now those bugs are out, but here is why my rating is low...1) I had to buy a used ipad because they don’t support Samsung even though Samsung is the most popular phone brand at 20% of the market and apple only at 14. 2) the user can’t edit paths when the tour is complete. Other apps allow me to edit the paths myself. Since Zillow doesn’t know where some rooms lead, you run into dead ends A LOT.3) They aren’t improving these things, yet they also don’t allow you to embed 360 tours from other brands so you are stuck using a subpar app. 4) I have been using them since the start and had my “Zillow certification” status for 3 or 4 years. even though I am the same owner of a different company, I am forced to reapply for the cert again AND now instead of just uploading videos, they changed their rules to require 360 uploads. Why require something when people sometimes prefer not to use your app for it?The only reason I use this app is because about half of my agents want these tours on Zillow as well

MedicLamb, Mar 21, 2020

Coming along, but useful

Using the app is pretty intuitive but there are a number of quirks that still need refining, like not being able to reposition the image orientation in post-production, having to set a timer if you walk too far away from a camera, and not always having the app recognize your location. The biggest one is not having control over which 360 images Zillow adds to the listing previews. Otherwise, feels like it’s getting better and is worth using!

O'Levis, Feb 02, 2020

Good product

I use the Zillow 360 app with the Theta S camera for real estate tours and it does a fair to good job depending on the paint colors in the home. If the home has dark colors the results will be fair and if light or white colors it will be good. If the kitchen cabinets look a slight orange ( which many do ) the results can be a garish orange color which you can’t change in the app. This brings me to my main negative point, there is absolutely no way to make needed adjustments in the app such as white balance which makes a huge difference in the final results. That and a battery that’s a little small. If you shoot mostly newer homes with brighter colors you will like this app with this camera.

OLNP, Apr 07, 2020

Does not work with iPhone 11

Tried for an hour to get this app to function as advertised after watching 4 different utube instructionals. Nothing worked in taking a pano using the app. Even called Zillow and got a voice message saying they would call me back. Still waiting to hear back from them. I even emailed an inquiry and have yet to get a response. This home marketing tool has very limited adoptions and use. Strategically it make amazing so much sense to use it but not if users can use easily and in fighting to get it to work. Very disappointed.!

patriot PC, Aug 25, 2020

Outdoor shots always fail to process

This app causes me more stress than anything else in my work life. I have to use this app on nearly a daily basis and every time I use it it kills my entire phone battery within an hour, makes everything else run slower and even messes with the brightness of my screen. Ever since I downloaded this app my phone has not worked properly but I can’t delete it because I use it for work. If I had the choice I would never download this app. If I could give 0 stars I would.

Thamitchman, Sep 06, 2020

Description

Looking for a way to make your listings stand out? Zillow 3D Home® tours are a free, easy and effective way to help you boost your listings and win more clients. In fact, listings with a 3D Home tour got twice as many views and sold, on average, 10% faster than listings without. - Free and easy to use: Unlike some other virtual tour options, the app is free, easy for anyone to use and a great way to let people tour and experience a home virtually. - Stand out: Listings with a 3D Home tour get specialized placement on Zillow and are supported by dedicated emails to prospective buyers. - Reach more buyers & renters: Your 3D Home tour is automatically posted on Zillow and Trulia.

You can also share your tours anywhere, including your website, the MLS and social media. For iPhone Use your iPhone® camera (iPhone 7 or higher required) or connect a supported 360° camera (Ricoh Theta SC2, Theta V, Theta Z1 or Theta X) to capture panoramas on your phone, then let the app automatically build your tour. For iPad or iPod touch Use your iPad® or iPod touch® device (iPad 6 or higher required) to edit, publish and share your 3D Home tours, as well as connect with a supported 360° camera (Ricoh Theta SC2, Theta V, Theta Z1, or Theta X) to capture panoramas.