Target

Name: Target
Rating: 4.90081 (4201392 reviews)

Shopping

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Target

Shopping

4.9

4.2M ratings

Age Rating

Seller

Target

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User Reviews for Target

This app is trying to steal from you

I purchased two separate swimsuit pieces last week at my local target for an upcoming vacation. Was shopping on Target’s app a couple days later for a few more vacation items and saw the same swimsuits pieces I ordered were now BOGO free. I reorder them with a bunch of other items to be shipped to my house. I took the swimsuit pieces I bought at the store in as they were still unworn with tags on. At Guest Services, I pulled up the in store receipt from my Target mobile app. The team member told me I received only half what I had paid back. I asked why that was and he said it removed the discount. I said I didn’t apply a discount to this order. That I had found the item on sale to be shipped and was returning my full price in store item from just last week, within the return policy. He said “yeah, it does that, it chooses to give the lowest return price back.” I was shocked. I said, even if I didn’t utilize that receipt barcode? “Yes.” He was able to refund the rest on a gift card, which was appreciated, but I will be letting everyone know about Target’s unethical practices. Especially when there’s a push to forgo the physical receipt which I’m sure prevents them from screwing their customers in this way. So have your Target loyalty rewarded by letting them try to use your data against you. Buyer beware.

1ofabrutalkind, Jun 25, 2022

Good but could be better

The target app seems to very convenient for basic common items but absolutely nonfunctional for certain items. I understand that certain products have a limited quantity with a high demand but people shouldn’t have to go into store atm just to pick up one collectible item. If it’s currently now, first come first serve/buy then why would it be any different if people could order online but have a limit as well? Limit number of purchases per email/target account. This also limits target workers from pulling the items before putting items out on the floor, which I have witnessed first hand (arrived at my local target to pick up a chase collectors figpin. Got there as two associates were opening it to put out on the floor and one of them walk away with two. I asked to see the ones he grabbed out of the box but he replied, “oh these aren’t for sale.” When i then looked at the box, the two most wanted figpins had been taken.) I’m not the first person to have this type of experience with target employees. Try to better serve the more serious collectors.Respectfully,Andrew R

Adragon88, Jan 21, 2021

App is not user friendly

I love Target but the app is SO CONFUSING. I am tech savvy. I can figure out all my apps. However, for some reason, the Target app is so confusing and I always need to get help on it. I’m sorry but that’s why I rate the app only one star. I’m sure others feel the same way. The main reasons are because there is a “list”, a “wallet”, and a “cart”. There is a scanner to scan product but it’s not big and visible on all screens so it’s hard to find. When I go to the store, I want all the discounts I can get. I scan an item I want. Sometimes it tells me to add to list, sometimes it doesn’t and it just gives me an option on the quantity and when I select one for the quantity it still doesn’t add it anywhere! When I go to pay, they scan my barcode but then nothing shows! even though I scanned everything. Seriously, it’s not that I don’t know what I’m doing but the app truly is difficult and confusing. Your need to make it more simple. I want to scan an item and say how many I want and automatically get the discount if there is one. I don’t want to have a wallet, a list, a cart, and a discount list. Walmart’s app is simple, JCPenney’s app is simple, even Family Dollar’s app is simple. Please make it more user friendly so I don’t have to hold up your cashier having to figure out where my items are on the app. It happens every time. Thank you!

anonymousrg, Mar 28, 2020

Helpful online support

I was trying to make a late night purchase of just adding things I maybe didn’t “really” need but heck I wanted and for some reason it wasn’t going through! I tried two times removing the card and then adding it back but wouldn’t still go through so it told me to call the online support team and I know that’s the last thing anyone wants to do on a Saturday night but hey I “really” wanted these things like I said so I called and I waited only for a little until our helpful friend Dave I believe answered and I told him my troubles and I guess there was just a slight hiccup on the card it was saying I didn’t have available credit even though I had just made a payment so he cleared things up and told me to try and place the order while I had him on the phone just to ensure it worked and let me tell you... IT DID! Was only a total of about 5 minutes to get to the bottom of things so I really appreciate the fast work he did to solve my problem and help my target shopping addiction. This is why we love target

Briannacristine, Apr 11, 2021

Drive Up Service is flawed

I cannot comprehend how an app that 1. Tells me my drive up order is ready, 2. Requires me to communicate that I'm on my way, and 3. Requires me to communicate that I am at the store and which parking spot I am in, but it cannot communicate to me that the store is refusing to bring out drive-up orders. I would encourage the app developers to consider that some people have specific reasons for choosing drive-up as opposed to coming into the store, and they'd rather not be told to drive to the store and be led on just for a random customer to walk by and tell them that the store is not bringing any orders out. And the store associates don't care about it, they just blame the app. My only issue here is that I'm using an app that requires me to communicate to a store that is unable to communicate back to me. They should really be notifying customers that they are not doing drive-up service. In the scope of things, this doesn't ruin my life. It's just not handled well by the store. Shrugging it off and saying they can't do anything about it doesn't mean there's no problem. For me personally, I have a lot of health problems so choosing drive-up is heavily influenced on that. I get that this isn't going to affect everyone like it affects me but I wanted to share my experience in case it does.

Clurrisannoyed, Mar 23, 2022

Please fix app ASAP!

I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work!

DymondPrincess, Jan 10, 2018

Even now many features are missing....why?😑

The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~

Glitter!!! :), Jan 18, 2020

Disappointed

Wow I truly luv shopping at Target. I get most of my things from there and even their furniture has been pretty decent. Their app however… does not provide the same type of service level apparently. Just learned shopping for same day delivery, though truly grateful for it, isn’t as beneficial as I thought. The app makes me choose a store to shop from, yet apparently when I put order through, the shopper goes to the Target in “my zone”. Never knew that until I had the need to actually cancel an order midway being shopped for bc although on my end it had said items were all in stock, yet when shopper went she wasn’t finding anything. As it turns out she had gone to a different Target than from where I put my order through which is why the items were not available. I have two Target closest to me and it is from where I shop in person and could be a service Shipt provides services from. No wonder the shoppers have had difficult finding some items; but it hasn’t been to point where I had to cancel order midway bc NOTHING was being found, until this last time. Target says Shipt dispatches the shoppers, Shipt says Target has placed a “zone “ on the account. So basically I can only order from one Target even though the other one may have the items I need. That’s not worth me paying $99 a year for if the service will not be provided in full and I am limited to one Target store. I then as the customer am not able to truly shop for items needed.

JemJewel, Jan 20, 2022

The app is useless!

I have been using Target card and app for like 3.5 years. I ordered hundreds of goods online and paid all with my Target card. Yesterday, I went to to Target store and bought some groceries. Then I opened my app and showed my wallet to cashier. Cashier scanned it to do the purchase but system doesn’t accept. It repeated several times and finally she asked help from a supervisor. The supervisor checked my phone and told me my Target card is not verified!!! I exclaimed how it is possible? I did online shopping yesterday with my Target card through the app! How my card is verified for online shopping but not verified for in store shopping through the same app?! I also did in store shopping with it like 6 months ago before the major upgrade. The supervisor just answered you need to use your card details to verify it. I didn’t have my card with myself so there was no way to verify it. Finally I asked my friend to pay for my groceries with her credit cart. That was a shame! I really don’t know who decided the implement this ridiculous, nonsense, unnecessary feature to the app! How a credit card could be verified for online shopping but not verified for in store shopping? What is the point to get this app when I need need to have my Target card everywhere for shopping?

Llanathemall, Jun 21, 2021

10 bag fee

I love the app but the automatic 10-bag fee at check out is so annoying to me. I typically place very small orders 1-3 items & normally don’t need or want your bags but this app auto charges for 10 bags ($1). Why can’t you add a “I’m bringing my own bags” option???? It be very dumb to see a 10 bag fee included in my order on my bank statement and then a refund transaction separately (I am now having to ask every time to remove the bag fee when I pick up my orders). You were charging me for 10 bags until I started paying attention to the transaction & questioning your attendants why they use one bag per item. It wasn’t until I noticed in the transaction that you are auto charging for 10 bags regardless of the amount of items purchased. Unless I ask the attendant at pick up to place all items in one single bag only and charge for that single bag OR to hand me my items with no bag you will charge for the 10 bags. I don’t care that it’s just $1 or a single penny, this is how you rip ppl off and I can not stand having to ask every single time to remove the bags at pick up & then see a refund transaction on my bank statement separately from the original purchase transaction. THIS NEEDS TO CHANGE!

martha mev, Aug 07, 2022

Description

Now the Target app can help you have a more rewarding Target run! Introducing Target Circle, which gives you access to hundreds of deals, a birthday gift and the chance to support your community. Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place.

Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals. Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings. With improved iPad support, the app makes it easy to shop from anywhere, allowing you to search our entire selection, complete with online promotions and flexible ordering options. Order quickly and securely every time, then choose to pick it up at your local store or have it delivered to your home. Do Not Sell My Personal Information http://www.target.com/do-not-sell-ca For mobile platforms that require explicit, opt-in consent to link or track user or device data, Target does not link or track user or device data collected from Target application(s) with user or device data collected from other companies’ applications, websites or offline properties for targeted advertising or advertising measurement purposes. However, if a guest provides explicit, opt-in consent to the linking and use of data with a specifically identified third party partner, such data may be linked and may be used by Target and/or the third party partner as described at the time consent is obtained, including for targeted advertising or advertising measurement purposes.