buybuy BABY

Name: buybuy BABY
Rating: 4.89784 (55709 reviews)

Shopping

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buybuy BABY

Shopping

4.9

55.7K ratings

Age Rating

Seller

Bed Bath & Beyond Inc.

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User Reviews for buybuy BABY

App error, gift order went through twice

When placing a registry order through the app, an error message came up. So, I went back to the registry to place my item in the cart and purchase. When I checked my email about 30 mins later I noticed two order confirmations. I immediately called customer service and they said they could not do anything about it as the order went to the warehouse. As per their request, I contacted them once I received the shipping notice to have it re-routes to the warehouse. This did not happen and the gift arrived 2x and I was charged 2x. I cannot ask the recipient to return the gift as she is about to give birth and I don’t want to inconvenience her. Customer service was extremely unhelpful. Do not purchase through the app.

abcdefghij1234567790, Apr 05, 2019

I love Buybuy Baby

I always get really good prices on things, fast delivery, and quality products. Their stores are the only stores that actually let you see in person the products they sell. Most other stores just have a few things on display but Buybuy baby always has multiple products you can see in person. It helps so much when you are a new mom. Shopping online is great, unless you are buying a stroller, or a crib, or a walker. Those things you really need to see in person! Besides their in person selection, the app is great and well organized to help you find products you need.

Great photo print app!, Nov 29, 2020

Amazing experience to register!

From the moment my husband and I walked in to ask about the baby registry we were immediately helped by professional and friendly personnel who had the knowledge to help us make difficult decisions on products. We walked our with me in tears of joy for how much personal time they took to make sure we felt taken care of and comfortable with our purchases. Even reassured me when I called in with follow up questions. Cannot be more happy with their services!

jcmay27, Mar 15, 2018

I'm making my registry and it is such a headache

1) The app has crashed multiple times while adding items to my registry, 2) you can't see that an item is discontinued in the shop while *adding* items to the registry, you only see it once you're looking through your registry, 3) I have tried on 2 phones and an iPad to add items and the app won't let me filter on any of my devices.. I don't want to go through all 1,099 baby blankets when I know I only want to see the 81 green blankets.. 4) customer service had to be talked through my question multiple times and I think they still don't understand even now. They kept on telling me how to add an item to my registry when I contacted them about *filtering items while shopping for my registry*.

KatDTC, May 04, 2022

Above & Beyond

I visited the Kentwood store the other day & needed to purchase a gift for an upcoming shower. Having recently had eye surgery, I was unable to read the registry very well & one of the associates, Dionna, sat with me and showed me the items still available and helped me decide which ones to purchase. She completed the entire transaction for me as I decided to order the items online & have them shipped. She was patient, thorough & very friendly. She was exceptional & made it a very pleasant experience.

Mercatante, Jan 26, 2019

Horrible App and website

Signed up and gave my phone number in store and paid $29 to upgrade my account for extra bonuses. Got home and downloaded the app. Found the sign in/create account button easily. BUT when you put in you information and phone number it says phone number is already in the system. Ok, sign in button is at the very bottom. Click it and it takes you back to the exact same page that I started on, sign in/crate account. I try again. This time it says call customer service because the phone number is already in the system. On the website the exact same thing happens. So now I have to waist my time calling customer service to try and fix your tech issue. I wish I hadn’t spent $29 on the upgrade since I can’t even get into the app. If something as simple as logging in takes a call to customer service what happens if I try to order something. Horrible app and website.

momshea1993, Jul 12, 2022

Registry Glitch

The registry doesn’t work half the time. For some reason both the app and the mobile website will say I have no access to the registry I created and it makes absolutely no sense! Why wouldn’t I have access to the registry I created that is associated with my login information!? Also it’ll let me add things to the registry (most of the time anyway) but when I go to review my registry and see if things need to be removed it will usually say I have no items on my registry. It’s very annoying and frustrating that I can’t do anything from my phone. And even more annoying that it locked me out of my own registry so I can’t even see if my address was updated or not.

PrincessMishy, May 28, 2020

Overall good, some dislikes

I haven’t purchased anything yet from this app and so far I have only used the registry features.Dislikes: The checklist isn’t always accurate, when searching from the checklist you don’t get every item associated with the category and only see the ones that are probably sponsored to show up, and not all items are categorized correctly. For example, Honest diapers show up under Health & Baby Care instead of diapers and I have 3 sets of socks on my registry and they don’t show up as checked off on the checklist.Likes: You can manually check off items on the checklist to correct the auto check problem and to mark items already purchased elsewhere. I like the look of the app and it’s easy to navigate.

Rmbly, Mar 24, 2018

Inconsistent, out of date

Buy Buy Baby as a store is terrible— terrible customer service. It is difficult to get a hold of a representative and when you do, they usually don’t have answers and seem bothered. The store has a big selection, but little stock. It’s SO frustrating when you register on a Sunday, and then 2 days later half your chosen items aren’t available anymore. As far as the app goes… very confusing wording on items. Some say “unavailable” while others say “out of stock”. This is confusing because there is nowhere that explains their meaning of “unavailable”. Is it a synonym for “out of stock”? Is it no longer available ever? Who knows? The “notify me when it’s available” option doesn’t work. They don’t notify you. You need to keep checking for when things come back. Some items come up as out of stock/unavailable BUT it you select the item, you’ll see it IS available online, but not in store. (Or the other way around). SO annoying! My baby registry is from Buy Buy Baby…. I noticed that some gifts purchased “anonymously still come up with the gift giver ‘s email address. 🤣🙈 Also, gifts I KNOW were purchased and are on my “thank you” list are coming up as still needed. In 2021 there’s really no excuse for having such an outdated, faulty registry app. I would not recommend anyone do their registry through Buy Buy Baby.

Sunshine8585, Sep 26, 2021

Buy buy baby

This store has become my favorite store ever! I have purchased many things for my cousin, best friend and sister for two babies that are on the way and one grandchild, also my great niece. Everything has come so fast and in perfect condition and absolutely wonderful!! I now have my cousin and best friend using the app to purchase things for the babies on the way, because I have bragged so much about the store! I absolutely will continue to buy for each of them until they outgrow it and hopefully by then more babies will be on the way. Thank you so much for being our number one go to baby store and also for accepting afterpay!!! Being able to use Afterpay was a huge plus for us too!!

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Description

Keep your cart, coupons, and registry in the palm of your hand with buybuy BABY’s feature-packed app. We make shopping fast and easy—because we know you’re busy doing kid stuff. Baby on the way?

Kiddo growing every day? We’ve got what you need for every age and stage. Find made-to-last furniture like cribs, gliders, and dressers to create a nursery the whole fam loves. Grab gotta-have gear like strollers, car seats, and carriers for tackling to-dos and everyday adventures. Don’t forget playtime! Explore tons of toys to keep ‘em busy, learning, and laughing through the years. Need more diapers? No problem! Stock up in-between errands. Trust us, our awesome app is totally worth the swipe. build the best baby registry Scan barcodes in-store using your mobile phone to add items to your registry in seconds. Staying home? Use the app to add to your registry anytime! Get helpful suggestions to get you started and keep track of it all with an interactive checklist. gift on the go Need a shower gift asap? Shop any buybuy BABY gift registry from wherever you are. Done! keep coupons organized With all your offers in one convenient spot, you’re ready to save on the stuff you really need. pick up in-store or curbside Purchase items on the app from your phone, then head to the store of your choice to pick ‘em up. Just pop your trunk for curbside or head in-store to grab your items in a flash. find a store near you Locate a buybuy BABY store wherever you are. Yep, map and directions included. buybuy BABY is a member of the Bed Bath & Beyond affiliated companies.