SolarEdge Inverter SetApp

Name: SolarEdge Inverter SetApp
Rating: 3.46302 (311 reviews)

Utilities

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SolarEdge Inverter SetApp

Utilities

3.5

311 ratings

Age Rating

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SolarEdge Technologies Ltd

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User Reviews for SolarEdge Inverter SetApp

Go back to the old inverters! Just as bad as fronius now

Spent three hours trying to connect my phone to the inverter. I had someone inside the house connected to the inverter while I was trying to look at the screen. They had to disconnect from it just so I could check the status of the commissioning. I know it’s a quick fix but when you’re on the job site trying to get out of there ASAP it becomes a headache. The process went from two minutes to three hours. Either SolarEdge needs to put back the old screens or just wait until something better comes along. It’s a shame I loved those inverters

Anthony 2315, Jun 25, 2019

TRASH

This app and system of doing this on my phone is complete unadulterated TRASH. Bring back the buttons on the inverter. That worked 99.9% of the time. My phone didn’t have to overheat in the Arizona sun. My favorite part of all this is the 6 minute countdown that last 30 minutes and the entire time my phone has to be awake and close enough so that I don’t lose signal. I can’t deviate from the app with the sun blasting. Summers are such a drag, more like any day that’s above 90 degrees. . . Let’s use some common sense here people.

Chrisd269, Sep 10, 2020

Backing out

Why is it when we back out of the app to do something els on the phone when going back into setup app you have to log back into the inverter every time Please fix this Everything else seems to be running much smoother with the new up date tho

ctinstallers, Oct 10, 2019

Changed for worst

We install at least 15 SolarEdge inverters a week and I just hate to have to wait this long to commission. You just never know how long will take it, can be 10 minutes or can be 45-1hour. I really think in start change our designs to microinverters when we have multiple azimuth or start sending a bill to SolarEdge for such a waste of a tech time. Btw I’m a SolarEdge believer and I have in my house, but this new one, was just a bad design all along.

juda k., Apr 28, 2020

Truly Terrible

I’m a professional working in the solar industry in NYC, and the removal of LCD screens and introduction of this app system has caused me an unbelievable amount of unnecessary headaches and difficulties. Currently waiting for an inverter’s firmware to update - the screen has displayed “2 minutes remaining” for about 20 minutes now, and that’s just the tip of the iceberg. Huge battery drain, unresponsive, inaccurate, glitchy, and all-around one of the worst apps I’ve ever had the displeasure of being forced to use. This is the only app I’ve ever reviewed on the App Store, I really couldn’t help but voice my opinions on this. SolarEdge, please heed these reviews, your customer service was terrible enough as it was without the added trouble having to help people troubleshoot the app itself. Ridiculous.

LukeSolarNYC, Jan 05, 2021

It’s cool.

It works, I like the interface. But it’s slower than ever, anything that said it’s going to take 5 minutes takes 15. At least find a way to give accurate quote times even if it is longer

mxmcgruder, Jun 05, 2019

Simple and easy

Inverter upgrade was fast, no need to open the inverter cover.UI is very clear and attractive, and much more simpler than older generation LCD inverters.Kudos to the developers!

omeraloni, May 07, 2019

Garbage

Worst app I think I’ve used In a long time. The 2 stars are just for the efficiency of the inverter. the app is horrifyingly slow and buggy. I wish they would fix this crap since I spend most of my day outside fighting with this stupid app getting burnt and you can’t get more than 5’ away and don’t attempt to multi task while you wait for the 6min update that actually takes 30 mins because it will disconnect and fail. TRASH

Sneakyliljew, Jun 22, 2020

Update issue

I’ve refrained from updating this app because the old version still was extremely successful, but I was forced to get the new version and it won’t even allow me to begin the activation. It’s literally frozen... as a solar tech this is extremely extremely extremely annoying.. because it doesn’t work. how can I complete the system and activate it.. if it doesn’t work..

solar technician man, Feb 16, 2022

Solar Edge is garbage

If I could give it a 0 out of 5 I would. App needs new firmware update all the time. It doesn’t load to 100%. Customers can’t get their solar commissioned. So you call support and the average wait time is 76 minutes. What are you supposed to tell the customer?!? Fix your garbage app and your garbage company

Solar/Electrical Tech, Jan 12, 2021

Description

Important: this app is for use only with SetApp enabled inverters (no display). Inverter commissioning has never been this easy. Activating and configuring your inverter is now done directly through your smartphone using the SetApp mobile application.

All the information you need is in the palm of your hand. Commissioning your installation is quick and simple with step-by-step instructions and easy to read menus. • Step-by-step instructions and easy to read menus • SetApp communicates between your smartphone and the inverter’s built-in Wi-Fi. No need for internet connection on site. • Simultaneous configuration of up to 31 additional devices from the master inverter (Feature will be available later this year) • Don’t worry about your phone running out of battery — inverters have a built-in connector to charge your smartphone GDPR Compliance Please take a moment to read our updated Privacy Policy to understand how your data is used