Marshalls Official

Name: Marshalls Official
Rating: 3.35792 (366 reviews)

Shopping

View in App Store

Marshalls Official

Shopping

3.4

366 ratings

Age Rating

Seller

The TJX Companies, Inc

View in App Store

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User Reviews for Marshalls Official

Doesn’t link your orders to your account???

I made my first purchase from the Marshalls app last week. This morning I went in to check the status of my order (and hopefully track my package )only to realize that there’s no where on the app to view your orders or track them. I love Marshalls and the fact that they offer online AND app shopping is wonderful but not being able to view your order history makes the app a waste of storage space on my phone.

amberrrstarr, Dec 18, 2019

Suggestion

How about a way to earn rewards without the TJX rewards credit card like link other credit cards or debit cards visa MasterCard Amex discover or pay with cash to to earn rewards for shopping tj max, Marshall’s, Homegoods, Sierra trading post and home sense. Thank you

Good couponer, Oct 18, 2020

Not what I expected

I love all Marshall’s stores but shopping the app is just like shopping the store. Cluttered. I like to zero in on certain brands I know and wear often, although you can’t search the app that way. Some brands can be searched and will be listed under the item while scrolling. Some other brands you can’t search and won’t be shown under the item, you must click the item to get the brand information. Really a let down. That’s just the way I like to shop online.

Jack_ie, Sep 25, 2019

Don’t waste your time - horrible app

I always lol for the positive when writing a review. I try to find some good point to contrast what is lack luster. The app is very frustrating to use. Here is my run down.Firstly, the app acknowledged there is a store near me when I clicked locations services. When I went back to the Home Screen, it would only show a store ten miles away SA’s my closest store. Secondly, the app is programmed to not display to the shopper searching the brand of clothing being looked at (annoying right?). Instead it has an annoying practice of having the user click the “reveal designer” tab. It’s a cheesy and pointless attribute. I don’t have time to have some kind unveiling for a product taking more of my time that already do not have. I want to know what is and who makes - all else is a waste of my time and I am more likely to buy something from another store than straight forward and easy to-use than this crap of causing me an extra step. Third, many of the freaking link don’t work. Most ironic is the “feedback” icon - it doesn’t work, it’s a dead link. It speaks volumes to the lack of effort put into the Marshalls App. The IT department or vender hired to create their app has a lot of work ahead of them.Don’t waste your time with this app.

JAHWho, Feb 07, 2022

So Happy!

My favorite store has its app. I was recently trying to find this app and was disappointed I couldn’t find one so while paying my bill using the T.J.Maxx app I noticed a link to other tjx store apps. Now I can shop all my favorite stores right from my phone. Thankyou!

jungemgal, Sep 26, 2019

Does not link to TJX card rewards - get paper certificates!

The app, along with your TJX card website, used to link to your rewards, with a bar coded e copy of your reward certificate. You could use your device to redeem at the register. I have not been able to redeem my electronic rewards for a year or more. The app says they are linked, and shows “$0” in rewards. Customer service informed me that this app is not fully functional. More frustating is that the TJX credit card site (same as the “TJX rewards site”) show all your rewards but no bar codes, so they are unable to honor them in their stores. I was told by customer service that the app is not fully functional with the rewards. They advised me in their stores to request a change to all paper certificates. You can do this and still get paperless billing - you just need to be persistent with their customer support line. I don’t believe you can redeem rewards from Sierra online, although you can earn them more.

Kempton runner, Nov 01, 2021

Really annoying!!!!!

I love to go to marshal because u can find good things there. But this app is glitchy; it is really hard to move around on the app when it take a minute to process a button you pressed. It is also really hard to find clothes you are looking for. If I search up kids clothes it will come up women’s and men’s. Same with other things you search. I don’t recommend!

L.e.Parker, Sep 24, 2020

Good app except for virtual card

The overall app design is well thought out. However, when using a virtual TJX MasterCard to pay in store using the app, you are required to type in your card number and expiration. It is time consuming and confusing for sales staff and customers. Roll out a barcode like Target and other retailers to simplify payments.

SciSpdr, Oct 26, 2019

Useless

The only thing I have used these apps for is easy access to my digital rewards certificates. The certificates have stopped syncing to both apps maybe as much as a year ago. I can still access them on the website, but they won’t download to the app, and there is no way to manually add them anymore. They say if you have trouble to call customer service, but their hours are the same as my working hours, so there is no way to do that either, or to email or chat to the company. Save your time and effort and just go on the browser.

susanrm, Nov 14, 2021

So annoying

Why in the world would you be able to “browse” online but not be able to actually buy anything? Especially with stores like Marshall’s and TJ Maxx where inventory is constantly changing. —-despite the message from the CEO on the websites and app, you can’t even actually browse. Get it together. If all the stores are closed and you’re not doing online orders it shouldn’t be too difficult to at least have the correct info on your page.Now this is just ridiculous.... limiting online orders is probably the most ridiculous excuse for this covid that I’ve seen. You must have the most ignorant CEO ever if they seriously think that will somehow prevent anyone from spreading the virus. Nearly every other company has opened back up.... its absolutely stupid that you can’t shop online or in store still at TJ Maxx or Marshall’s. Once I use the stupid gift certificate I have I will never shop at another one of your stores. The simple fact that you can’t even update your website shows how absolutely incompetent your company is.

TaraNay, May 16, 2020

Description

OH, HELLO! Thanks for downloading the Marshalls App. Now you can shop amazing styles & savings anytime, anywhere.

There’s two super exciting ways to find surprises: - Use the Snap It, Shop It feature to search for items. Just take a picture of anything you see (and love), and we’ll show you similar styles. - Create Your Custom Closet by selecting styles and details you love, and we’ll create a personal collection just for you. Other trips & tricks you need to know about: - Use our Store Locator to find a store near you. - Upload e-gift cards and Reward Certificates right to your account. - Manage your TJX Rewards Credit Card account on the go. - Register for the Marshalls App to create a mobile account (you can use your HomeGoods and T.J.Maxx account here as well).