Sengled Home

Name: Sengled Home
Rating: 3.25444 (2083 reviews)

Lifestyle

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Sengled Home

Lifestyle

3.3

2.1K ratings

Age Rating

Seller

Sengled Optoelectronics Co., Ltd.

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User Reviews for Sengled Home

Worst app I’ve ever used lol

Bought 4 smart light bulbs to use with my echo dot. Was disappointed to find out I had to use sengled’s app and not the echo app directly but maybe that’s on me for not doing research.Then I have to sign up with an email with a verification link but the email opens up a webpage that says “service temporarily unavailable”. I spam refresh 20 times and finally it says my account is verified, awesome, great only 30 minutes in but we’re almost done.So I click back on the app like it tells me to do and I get a “your phone has disconnected from the internet, please try again” while being connected to fiber wifi the entire time. So I have to spam the “try again” button in the app 20-30 more times and it finally brings me to the page to select a password. I type my password in, click “create account” and get yet ANOTHER error message saying the operation failed. So I click create account 100 more times, same message. Then I just close the app to try again and I have to do all of the above ENTIRELY over again and still won’t let me create my account. I’m 1 hour into this process and have made absolutely no progress and will probably end up having to send the bulbs back. Fix your app, fix your website, fix your lightbulbs.

Alexbrooks300, Nov 19, 2021

Seek out a better product

I have a “smart” bulb and along with the app it has been nothing short of a rip-off. If it even worked half of the time it might deserve one more star. Attempts to reset the bulbs have been futile, when one does and connects to the Alexa app it continues in its tradition of working maybe 5% of the time. Even with firmware updates trying to get this to work as a smart device, you’d have better luck with another smart bulb. If you see this or any other review before purchasing, go with another product. If you’ve purchased already, do what you can to get your money back, if that’s not an option, find the nearest trash receptacle and deposit it there, because you’ll get as much use out of it there than if you try using it.

Cholera 1, Jan 06, 2022

Privacy is a JOKE

When you “withdraw” or opt-out of data collection, including GPS location, the app brings up a “delete account prompt”. In other words “give us your location or don’t use our products at all”. This rings huge chinese data farming alarms in my head. The old app, Sengled Elements, was PERFECT, and now that I’ve upgraded and updated my phone, I can’t use it. This is so much stress over what should have been an easy 5 minute setup for color changing bulbs. Might have to switch to a new brand altogether, assuming they all aren’t collecting your private data anyway. As for the installation, I had no issues pairing bulbs. I can’t speak for the medium to long-term usage of the app or bulbs, but it was easy enough to set up. Just a shame about the GPS location. If you are reading this, you need to be wary about your data in this day and age, if something like a wifi lightbulb wants something like that, it’s usually no good. Think shady government tech and/or corporations selling your data. Remember, wifi signals can be used to create a digital 3D map of your house as is, now you’ve got lightbulbs doing so with precise GPS data.

DuskRenegade, Oct 11, 2022

Works Until it Doesn’t, Then You Better Hope You Can Bring All Your Lights Back Online

Several times a year the smart bulbs lose their connection, and I have to go into the Sengled App to manually reset them. That wouldn’t be so bad if that actually remedied the problem consistently, but it doesn’t. I have two bulbs now that refuse to be recognized in pairing mode. I remember the app once had a QR feature that worked brilliantly for pairing, cut out the need for WiFi searching, but no, that’s gone. Perhaps if resetting the bulbs in the first place was smoother (they tell you to delete the whole bulb and pair it again entirely), then I wouldn’t even need to delete the bulbs in the first place, because now it seems they’re never coming back online. I’ve about had it with this brand, thinking of switching to Phillips or something.

eheich, Nov 19, 2021

Stopped working

I’ve had the bulbs with a hub for about 2 years. They’ve worked perfectly up until about 3/4 months ago. Since then there’s been nothing but issues. It’s forever got an error connecting. I’ve reset the system, deleted my hub and tried reconnecting. For the last month we’ve only been able to use them like a regular bulb. There’s no way to fix it, it might work for one evening then the next morning it’s out again for a few days. We’re looking at buying a new set up now as it’s terrible and there’s never a fix for it. And when I look online for a fix, my wifi connection gets blamed but nothing else is having problems. My other bulb brand and smart apps have no problems. Just this one.

Frustrated player 300789, Feb 02, 2022

HORRIBLE

This app is absolutely disgusting. I want to know who let their remedial third grader make a smart home app and release it on the App Store. I can’t change color, can’t tell Alexa to change more than 1 light at once, lighting groups like your bedroom are not changeable easier like Alexa has no idea that my 4 bulbs are in one room and should come on together not one by one… keep in mind this is all stuff that should’ve been tested and made full proof before even being released. It’s not asking for much just for the app to work as intended, or work as well as any other smart home app. Of all that I have used this is by far the absolute WORST and most frustrating app I have ever been forced to use. I wish I would’ve read this reviews on the App Store before I bought the lights and I would’ve bought literally any other brand instead lol. If you already bought these i am sorry in advance.

I Luv Spotify, Mar 27, 2023

Worthless Waste of Money

I bought 6 of these lights… They are Absolutely a waste of money!!! Worked fine for a couple months now all of a sudden, Alexa can’t discover my lights. She says they are “unresponsive”!!!! So I tried turning my lights off & on 5 times like it says on their website. Nope, still unresponsive. Try to turn my lights on & off using their app… Nope, they can’t even be controlled by their own app!!! So I tried to delete the lights from their app, to reinstall them & it wouldn’t even let me delete them. Finally after multiple tries, got them to delete. Reinstalled the lights & still doesn’t work. Their app installed them but kept giving me connection “failed” when trying to turn them on & off !!! So I delete the account to try to make a new account & says “operation failed” tried multiple times & nothing… It doesn’t even let you make a new account because of an “operational failure” !!! Worthless!! Absolutely Worthless!! Been trying for 2 days to fix the problem to NO avail !!! These are JUNK !!! I wish Alexa made her own lights. I will use Phillips from now on!! 😡😡😡

justamomenjoyinglife, Nov 19, 2021

Crap Product and Company

I purchased several Sengled bulbs last month. They were working mostly fine. But in the last week, they have completely stopped working and are impossible to troubleshoot. I have done virtually everything to fix this via the Sengled app, Alexa app, changing WiFi settings, making sure all is updated, etc. but nothing. I also tried contacted Sengled customer service during their business hours, yet received an auto message stating they were closed followed by the repeating of the apparently wrong business hours… I called at 6 pm CT, with business hours until 8 pm.Now, all of my Sengled bulbs are the default color and brightness with absolutely zero ability to change. There is nothing smart about them.

malanr, Feb 27, 2022

Needs a couple key additions

I’m in the process of changing my smart lights from Feit to Sengled Zigbee lights, and so far they seem to be much more reliable. But the app needs a couple key features other smart lighting brands have. First, it would be extremely helpful if we could set up groups of lights. For example, I have six can lights in my downstairs family room - two rows of three. It would be nice if I could set each row as a group and control them separately, including in scenes, routines and IFTTT. Second, scenes do not seem to carry over into Google Home like other apps like Smart Things does. This would be helpful as I have a couple different apps for smart devices and I would like to be able to execute scenes within Google Home and its routines. Exposing scenes to IFTTT would also be very helpful.

Mark David Zahn, Oct 13, 2022

Random Bulb Actions, No Easy Fix Via App

First, in general, all Smart Bulbs (including the leading brand) are great when they work, but over time, after app updates, firmware updates, or power outage issues, you will spend far more time configuring bulbs and scenes, than you'll ever spend getting up and down and turning lights on and off the old fashioned way. Yeah, the colors are cool, but not worth the hassle in the long run. Now, as for this app:There is no way to simply "rediscover and assign" unresponsive bulbs. Even doing a reset to find and pair them often falsely states that there's no internet connection, or your router password is wrong. Even if my internet access was down (which it wasn't), what business does the bulb have connecting out there in the ether? As long as my home network in working, this should work. Bottom line: Another of many apps that makes it's corresponding hardware product totally frustrating and worthless. My bulbs are now in the trash bin. Ahh, the joy of just flicking a switch and seeing light! This app is horrendous.

mark___s, Nov 18, 2021

Description

Sengled Home is the latest smart home control app that replaces the earlier version -- Element Home. Sengled Home is a residential smart-products management platform, which provides you with an integrated mobile app to control, manage and monitor your Sengled smart products. With easy set-up, Sengled Home is able to quickly connect your smart products to the Internet, implement real-time communication between your cell phone and household devices through the cloud platform, and achieve remote controlling and monitoring.

Moreover, it is able to customize a fully automatic control system based on your personal habits. CONTROL YOUR LIGHTS FROM ANYWHERE ON THIS PLANET Either 1 foot away from your Sengled smart device, or 10,000 miles away from your home, as long as you have internet, you can control or check the status of your devices. COLOR, COLOR TEMPERATURE AND BEYOND Transform your mobile device into a color palette, and your bulbs, your canvas. Choose from 16 million colors—or choose from Warm White to Day Light—and change the colors of your bulbs to match any mood you have. ROOM ARRANGEMENT AND GROUPING Sengled Home App enables you to easily bundle your smart LED lightbulbs into pre-set rooms, or create your own user defined rooms for grouping purposes. FRONT PAGE OR WIDGET CONTROLS MOST OF YOUR DEVICES With a simplified and optimized UI design, you can access and control most of the functions from the front page of the Sengled Home App. Scene control and Mobile home page Widget control even makes this process easier. SMART LED GETS SMARTER WITH SENSORS Sengled smart LED lights with built-in motion sensor can not only push notifications for any motion event, but also setup actions after detecting motion events. For example, turn on the lights in your bedroom when motion is detected in your backyard in the middle of the night. Sengled smart door sensor can also be used to link with your smart LED lights for event triggered actions. SCHEDULES, SCENES AND ROUTINES Either setup daily routines, such as waking or sleeping routines, for the convenience, or setup vacation routines, such as turning lights on/off to simulate people being home, for home security purposes. Scenes can be created for multi bulb or multi room control. WAKE UP & SLEEP Sengled smart LED bulbs can be programmed for gradual brightening and wake you up with lights naturally. Sleep schedule will control the Sengled smart LED bulbs in night light for delayed dimming. LIGHT EFFECTS Six light effects would help users to have more fun with their Sengled products during parties or holidays like Halloween and Christmas. 3rd PARTY PROGRAM: After configuring the Sengled Home App, all the settings can be easily ported over to 3rd party programs, like IFTTT. You can expand your home automation with many more capabilities. HELP WITH ALEXA, GOOGLE ASSISTANT, APPLE HOMEKIT AND MORE: In-app help page can walk you through the process of setting up Amazon Alexa, Google Assistant, Apple HomeKit, IFTTT and more. SAVE ENERGY Every time you turn your Sengled smart device on or off, an event will be logged. You can check the performance page to see your cumulative power consumption for different devices. Contact us: Our development needs your support. Your opinions and suggestions will be appreciated. Want to know more about Sengled smart products? Follow us on: Official Site: sengled.com Facebook: @Sengled Twitter: @SengledUSA Instagram: sengled YouTube: Sengled WeChat: Sengled生迪