ParkWhitePlains

Name: ParkWhitePlains
Rating: 4.7638 (978 reviews)

Travel

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ParkWhitePlains

Travel

4.8

1K ratings

Age Rating

Seller

City of White Plains New York

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User Reviews for ParkWhitePlains

Made my life easier

I go to the gym after work. I need 2 to 2 1/2 hours to workout. I like to wash-up and change clothes at the gym especially in the summer. It makes my life easier bc I don’t have to run out into the streets looking like a mad woman in colorful tights to go pay a meter. I don’t know why someone didn’t think of this sooner. Let me say thank you for whoever is responsible for inventing this idea.

cleverpanther, Jul 26, 2018

App doesn’t work anymore.

I used to love this app given the convenience. Although it was a hassle to add time (15 minute increments), it was a good app. In the last 30 days, I’ve gotten two tickets although I paid via app. When I called for help, person was rude and basically told me I had to go to court and waste a day. Twice in 30 days! Paid ticket both times even though I have proof of payment via app. Terrible customer service and app doesn’t work. Called for help. Person other end was rude and obnoxious. Clearly not trained to deal with customers. Use at your own risk.

FRANKMNZ, Mar 31, 2021

Awesome app

Yes I am willing to pay an extra 20 cents to avoid getting tickets! It gives you the option to add time without running back to my car and gives me a heads up when my time is up.

Idontgivearatsass, Sep 15, 2017

Best Parking App... 'Your friend'

Such a handy app that keeps your stress away of putting coins or extending parking after the expected time. The developers did a good job, never crashed once so far in almost two weeks I've been using it for.

KK Edla, Oct 26, 2018

Very convenient!

I hate using the parking meter machines, especially if you're paying by card, which most of us do anyway. This app, as long as you obtain the correct parking zone number, is a time saver. I mostly use it at the train station and it's friendly interface allows me to catch incoming trains in a pinch! The time extension option is excellent for those that commute to the city.

Larz127, Dec 21, 2017

Makes life so easy!

I pull in I type in my space number and boom out and gone. No need to run to the pay station all set up on the app it's great and quick and if I need to add time wherever I may be it's literally seconds! Love this app!

nikki12490, Jun 14, 2017

If I could give 0 stars, I would.

I have been using this app for years with no issue. This past weekend I was parked in a garage in White Plains. I grabbed lunch with a friend and never received the notification to extend my time as I had hundreds of times before. I wasn’t sitting with my phone timer on as I have always relied on the app to ask me to extend. I never received the 10 minute warning and prompt to extend. The app has bugs in the system that the developers don’t want to acknowledge. I walked away from the lunch with a parking ticket.

russelld21, Jan 23, 2019

Smooth!

I could not believe how smoothly the setup went, especially for an app that I expect would have a very limited user baseI have spent so much more time with other installs. This one was extremely easy. And the actual use was also very simple and straightforward. I have seen the future and it works.

Slsdgjkyuio, Aug 05, 2016

Does everything it’s supposed to do

I’m a very critical person. These days I tend to see the cup half empty. So when I say that an app is doing everything it supposed to do, take it as a compliment. This app works every time, allows you to extend the time, and I can use it all over White Plains. The only criticism that I have is that it charges you to use the app, which is unfortunate

The unlikely architect, Feb 09, 2019

Full of bugs!

It is common to encounter technical issues with app, but normally there are options to contact developer to report them...but not on this app, at least functioning option.Got a ticket during a valid parking session?Well, there is an option in Support, which ask you to Tap, but it doesn’t work!Tried to report an issue with Contact Us in Support?Yes, but there is no response!Tried to upload a picture with Contact us message windows with the button?Yes, once you uploaded the picture, you can’t navigate back or click Ok or anything like that, so you are forced to close the app, and start all over again. But, it won’t work either.Tried to text with HELPME at the phone number they give you?Well, no matter what you write, you will receive "didn’t understand the question. please cal us" again and again, without providing you a phone number to call, even when you ask a simple question like "what is the phone number?", you will receive the same message again and again...All the parking apps, I have been using, there is always a way to contact the technical support to report any issues that works, but not with this app.Sounds like, they don’t want to be contacted to help users at all...Very frustrating to say the least

ZebulonP, Apr 05, 2021

Description

No more digging for coins. This is how parking should be. Pay, extend, and manage your parking session with White Plains' official parking app.

It’s easy! PAY ON THE GO Pay quickly and securely with your smartphone. - Time's precious, stop wasting it feeding a meter. - Forget refilling the meter in the rain or braving the cold. NO PRICE SURPRISES See when parking rates will change in the future – even when there’s free parking! - Receive email receipts at the end of your parking session. - Expenses made easy, manage your parking history through the mobile app. STRESS-FREE PARKING Get alerts when your parking session is about to end. - Stop worrying about how much time is left on the meter, we have you covered. NO NEED TO RUSH Add time to your parking session directly from your phone.* - Your plans change, your parking spot shouldn't. Simply extend your parking session via our app. -------- GET STARTED TODAY 1. Download the ParkWhitePlains app. 2. Park where you see ParkWhitePlains app signs. 3. Pay for your parking session from your phone. 4. Relax, welcome to parking as it should be. -------- COMING SOON The ParkWhitePlains app is not done yet! We're constantly updating the app based on your feedback. -------- APP PERMISSIONS - Location Services (optional): Used to quickly provide nearby parking zones. * where applicable