Newegg - Tech Shopping Online

Name: Newegg - Tech Shopping Online
Rating: 4.80815 (106095 reviews)

Shopping

View in App Store

Newegg - Tech Shopping Online

Shopping

4.8

106.1K ratings

Age Rating

Seller

Newegg Inc.

View in App Store

Price Intelligence:

Average for the Shopping category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,534

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Shopping category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for Newegg - Tech Shopping Online

Customer Service, and shipping are bad

I like their deals but you need to get your s*ht together when it comes to customer service and shipping though another conpany that doesn’t have Fedex Ground on the name. here’s what happened so i order an office chair they sent me the tracking info for the other everything seems fine one week later Fedex changes the delivery date to “pending “ i said ok whatever maybe they’ll deliver it a day late no problem well one week later delivery still pending than i get an email from newegg saing that they just found out the item wasn’t in stock so they’ll give me a full refund SERIOUSLY 2 weeks to find out if the item was in stock! And what the hell was I tracking than for those 2 weeks hahaha so they said wait about 3 days to see the refund on your account 4 days later i had to contact them and guess what i had to wait 20 minutes to talk to Emma thank you emma by the way.

=The bulldog=, Dec 02, 2018

Bad tracking

Your tracking is inadequate it give’s confusing information it counted down my delivery till it said delivered today then by the afternoon it switched and said intrasit and then said it had been delivered to my home town and acceptance pending I waited 5 days with it saying accept pending at the local usps facility but I went to the facility twice on the 9th five days after it was said to have been delivered to the grand junction facility ( my hometown) and they said it had never been delivered on the 5th like you app said it had. now… it was at a Denver usps on the fourth and shipped but it never arrived at the grand junction usps facility your app has been telling me for five days it’s going to be delivered by 7pm that night all 5 days I tried to explain that to your your support techs and one said wait till the 9th call back and you’ll start an investigation then I called back and the tech refused to handle my case she said it says it’s going to be delivered by 7pm I tried to explain to her that it’s been saying that for 5 days she told me to call back tomorrow to start an investigation at this point I’m not going to wait on an investigation as of tomorrow I’m going to call back and demand that another shipment and that it be same day delivery if not I will never do business with Newegg again

beak5, Jun 09, 2022

mostly nimble interface

Positive experience, not too frustrating. Lots of products, and the interface is easy to browse. Some problems: sometimes I select "vendor:Newegg" in the filter but the product details page shows a different vendor. Same problem with "ships from country" when I would select USA but get China. I also wasn't able to complete my transaction with Apple Pay. I got some error message saying that an item in my cart wasn't compatible. Also, although their "memory finder" tool does have very many computers, it doesn't have all of them. It might be smart to have an interface tool that searches through REVIEWS; I found compatibility for my PC that way. Overall competent shopping experience, thank you!

Bit Crumb Trail, Jun 13, 2022

Glitchy app

As much as I love Newegg, this app has been a terrible annoyance. I recently bought Breath of the Wild on switch as a Christmas present for my best friend and had it sent to her house. I’ve since then made three orders for a new pc I’m building and I used the app to place the orders. When doing so I made sure that only my address was selected for shipping. And even at the end before finally placing the order, it showed only my address. Well, I was looking at my orders tonight and where are they shipping to? All the way to Florida. I live in NY. It was using my best friend’s address. Once things have been shipped or packaged, there’s no way to change the address. This has now caused an extreme inconvenience to me as I was expecting these packages by Wednesday, the day before Thanksgiving. I work 70 + hour work weeks and having these few days off for thanksgiving to build my pc meant a lot to me. However, no I cannot do that. Newegg recalled my order. I have placed a new one, but I doubt I will be receiving the items in time. I am adding a star in here because they did honor the sales price, though they initially did not want to. Newegg app devs, please fix this issue. That and sometimes the app will just freeze until I click my home button and then go back in and it freezes again and I have to repeat this process to get the app to work. PLEASE FIX THIS.

dylanriverlopez, Nov 21, 2017

Great Service, Less-Than-Stellar App

Ok. So I’ve been a user of Newegg since-well, almost like forever. I’ve always loved their service and the special things it offers, like PowerSearch. Love that! But my main gripe is that their app is HOT GARBAGE. Especially recently, it’ll keep telling me it can’t find results for a search query even if it just worked a few seconds ago! WHAT THE HELL NEWEGG? And from there it only gets worse. It tells me to go back to the homes creen and then things start disappearing from there! Then I can’t even access my cart, my wish lists, anything! And then it force logs me out and I can’t even use the app anymore. I have to delete it, log back in, and get what little work I can in before the app does it again. And this isn’t even a rare occurrence: it happens EVERY TIME!!! So my message to Newegg: Get a REAL developer to make this app. You guys clearly can’t handle it, and I’d much prefer not having usinn this amazing service be such a hair-pulling frustration in an otherwise perfect service.

ethanc0301, Sep 22, 2019

The best shipping times + great app

So, I ordered all of my new parts or my first gaming PC from Newegg because, well don’t quote me on this but they had the best prices for the parts I was looking for. I ordered a new cpu ,gpu, power supply, case, ssd, hard drive, and motherboard on a Sunday night and my order was processed and accepted and shipped on the day after I placed my order! Today is Tuesday I just received and built my new computer and all the parts work perfect. The only problem that I have with the app is the shipping prices and choices for shipping now I get, that I got my package nearly over night from California to Ohio. Maybe having a selection of different shipping options would be great I mean it is not like I needed it right away but all is cool I am a happy happy customer.

lil_ceasars, Oct 20, 2020

Terrible return and shipping in general

This may be just my luck, but I’ve been waiting about a month and a half for a laptop I needed for school. At first, they had to delay shipping because of fires in my area which was fair enough. Unfortunately, it only got worse from there. Upon arrival, the item they sent me was a keyboard and of course I requested a return and had to return the item to Newegg and am still waiting for my laptop. I’ve emailed them multiple times for updates on my return, but no response thus far. 2 stars because they are returning the item without trying to squirm out of it.Edit: Downgraded to a 1 star due to more complications on Newegg’s part. They sent my return without a house number on it. As a result, I had to chat with an agent, who apparently edited the address and messed it up again. About to talk to them about this order for the 4th or 5th time at this point, but who’s counting?

MaccreaMata, Oct 20, 2020

Waste of time.

No idea why my order was cancelled as I had the funds to pay for it in fact I legitimately put in two orders both of which were cancelled; so I ended up losing the deal that it had on cyber Monday. It being reduced to 1370, now back to full price at 1700, on top of that customer service was taking an absolutely ridiculous amount of time with about an hour and thirty minutes of total waiting time. Without even being connected to someone to at least figure out the reasoning for the order cancellation.. I also signed up for Newegg premier, receiving a free year due to military service, but am now going to cancel it. I don’t care about the free year as it won’t matter if none of my orders are going to even be processed properly. I am also going to stop using this service as it only served to waste my time when I could’ve gone to another online store to buy a laptop or at the very least get decent customer service. Completely ridiculous. Update: they have suspended my account... yep real professional

MiguelPantaleon, Dec 03, 2018

Awesome, but a little buggy.

Love Newegg, love what they do. Always get what I need on time and at a fair price. They have great sales and have helped me save money many times. Really easy buying process, Especially with Apple Pay. This has lead to many late night impulse buys. Only issue I have with the app is when going back and forth within menus the GUI jumps up about 1/8 of an inch every other time or so, leaving a black space at the bottom of the screen. This is tolerable until there’s a 1/2 inch gap and I can’t access the back button anymore because it’s been pushed off screen. This is solved by going to the home screen and reopening the app, but it gets annoying after awhile. Would like to see this fixed, as it’s been happening on two separate devices for months now. No problem on my iPad, only old iPhone 6 as well as my new iPhone 8. Newegg is by far the best place to buy components I’ve ever used, so the bug is not worth knocking off a star.*edit*The previously mention bug seems to have been fixed (mostly.) but has been replaced by and even worse one. Upon trying to view any item for specific details, the app has a 90% crash rate, turning black and taking me to my home screen. I still love Newegg and their app, but this is starting to make it hard to use. I shouldn’t have to go to my browser if I want to check refresh rates on a monitor or the PCI-E lanes on a processor. Please get this fixed, I need more impulse buys!

Sck711, Aug 02, 2018

Best PC component store online!!

I just recently got into PC building, and being close to 40 years old my mind isn’t what it used to be. That’s where NE shines. With its descriptive spec sheets, tips on usage, and it’s amazing pc builder tool, it puts NE at the top of PC websites! Bundle that with top of the line customer service and there’s no need to go elsewhere!! Keep up the good work NE and I will gladly continue to give you my money!! Also, the recent Newegg Shuffle is a awesome idea that gives everyone a fair chance at purchasing a fair priced GPU/CPU!! I’m sure the only ones that complain about are the ones who don’t plan on buying one anyhow or vis versus, they’re greedy miners/scalpers who want the entire stock for themselves. I hope they bring it back so I will have a chance of getting a decent gpu without having to watch 24/7 for restocking.

Scotty Rayray, Feb 11, 2021

Description

Upgrade your online shopping with Newegg! We are the largest electronics e-retailer in North America and we sell millions of products in 50 countries including USA, Canada, Saudi Arabia, Australia, United Kingdom and other countries. Browse through our large collection of product categories including Laptops, Desktop PCs, Graphics Card, Computer Components, Computer Systems, Monitors, Hard Drives, Memory, Accessories and many more.

We provide great shopping experience from purchase to shipping delivery including excellent customer service. Cool stuff you can do at your fingertips: 1. Track Order and Account status anywhere you go 2. PC Builder with compatibility filter. Build your PC has never been easier 3. Get notification whenever the shuffle is live and tap in to win 4. Never miss a deal or discount with push notifications enabled 5. Side-by-Side product comparison by price & feature 6. Live-stream and short videos for featured products 7. Live Chat support 8. Maintain Wish list & more Discounts & Deals At Newegg, we are proud to offer our customers the highest quality merchandise at a great price. You can be sure that all of our products will be competitively priced, and you may find yourself constantly watching for our killer sales. Activate notifications on your phone so you can be the first to know about Newegg’s promotions or get pricing alerts about your favorite products. With Newegg's app you can follow our Daily Deals, Shell Shocker, or Newegg Flash sales It’s time to download our app and start saving from today!!!