Merkury Smart

Name: Merkury Smart
Rating: 4.69879 (5800 reviews)

Photo & Video

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Merkury Smart

Photo & Video

4.7

5.8K ratings

Age Rating

Seller

Merkury Innovations LLC

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User Reviews for Merkury Smart

two apps for geeni devices is stupid

I bought 28 different devices that use the Geeni App. I then bought 14 of these cameras to use all within the same app as the name and company is the same, setting beside the 1080 version only to find out they won’t add to my mercury app I’ve been using, why is this? So I’m out 252 dollars total if I don’t use all the cameras I opened, mounted, and set up, then another 380 to go back and purchase ones that work with the other geeni mercury app. Maybe don’t write POWERED BY THE GEENI APP on the stupid box if it’s nothing but a huge lie, because this isn’t the geeni app. I feel like I purchased a product and was completely lied to by the packaging stating untrue facts. Be aware

Doesn’t use geeni app, Feb 11, 2023

Cheap Chinese bootleg cameras.

Don’t waste your money and if you did, like I did, then I’m sorry and go return these cameras before you can’t return them anymore. It’s just a scam for some Chinese company to take your money for crappy cameras that have awful audio and don’t have a “cloud” even though they claim to. The customer service is awful it takes 2-3 weeks to get an EMAIL response and in the email all they do is repeat what the FAQ’s tell you to do. This company is useless, these cameras are useless. Just go buy a google camera or a ring camera anything else, even wish cameras, are better than these

fuckyeamothabuddy, Apr 02, 2023

Garbage

It is not a wonder why you cannot find their items for sale anymore. Merkury always has had glitches and problems with their smarthome products, but a new app for a single “new” product is pure garbage. Now I have to use two apps to run cameras from the same company? Figure it out, turkeys. All the problems noted by other consumers and nothing making any of their products better. Just more buy, buy, buy. But at this rate it will be far much more like, “bye, bye, bye.”

Loco Estaban, Dec 23, 2022

Disappointed in Geeni.

I tried to connect the cameras to my other geeni app which contains my Merkury 720 cameras and it wouldn’t not allow me connect to the app. This is terrible I even tried to connect my 720 to this app and still nothing. There is a button which says select other device to connect and it won’t allow you to access that. Why can’t you connect devices if they are made by the same company I do not understand that at all. I rate this a 1 star because I was expecting a lot more from geeni and I am very disappointed.

P0r$hay, Apr 20, 2023

I don’t know why

I don’t know why I would buy another camera like this. I pay money for the camera and then I have to pay you to use. It sounds pretty stupid to me when I can get a better camera and not have to worry about all that miss seems like to me the world is so greedy that they will do everything they can to make money and scam people out of money. It seems senseless to buy something that I have to pay to use. I bought it now it’s useless paperweight, but I’m gonna bust all the pieces and throw in the garbage already destroyed one of them. I have one more left. I’m going to destroy that too. Apples getting bad. About wanting to charge you a little. Monthly fee to use apps that makes no sense. But that’s Apple. The world is more and more evil and greedy. I’m surprised they don’t charge us to breathe now I’m sure that will probably come soon

Phillip spencer, Mar 27, 2023

Why change a good thing.

I have 2 of the older (4 months) cameras and the older app. It works great I have hardly had a problem out of them. I decide to try 2 of the newer style with the new app. (Only because I couldn’t find the others for sale anywhere) The app is terrible to navigate, the camera wouldn’t stay online. Even though it said it was online. I had to restart it 4 or 5 times. Actually pushing a button on the camera by the way. This was maybe a week at the very most. Had motion set up to take video, but didn’t see one video at all. A single picture every hour on the hour was all that was captured. Will be getting rid of the new cameras and keeping my older ones. Hopefully will be able to find one or 2 more, given that Merkury doesn’t change the original Geeni app.

sc parker, Dec 09, 2022

What a joke.

Already purchase 2 cameras with the other app. Then we decide, “hey let’s get one for the porch.” I notice they got this white one at Walmart. We spend 40 dollars for this junk just for it to tell us it won’t even give us motion detection unless we subscribe to a plan. So I try to subscribe to this plan and the app has no way to let me, just says to “visit our website” so I do that, and guess what? The website takes me back to the app!! I don’t know how anyone else managed to get a subscription but this is nearly impossible for me to do. I don’t even know the price of this plan yet I still want to purchase it just so I can see who is accessing my mailbox! Fixxx the app (: and the quality is awful. If you just purchased this camera just put it back in the box and get a refund.

sumsunshine, Jul 07, 2023

Scam please do not download!!

The real mercury hardware app is under The name “Geeni” The official Mercury camera and security app. As well as the app that controls your household devices like your dimmer, switch, your pet camera, your LED light sin, things of that nature. Please do not go to this app thinking you’ve downloaded the one that is supposed to be downloaded with the official mercury software this is not they are trying to get you in customer service to ask you a bunch of questions that are personal in order to expose you to some type of fraud or scam. Sorry.

watisthis2022, Jul 24, 2023

So far a very good app with plenty of functionality. Lacks some settings

Would be great to have the option to add or change the email for the account when The account is created with apple or with Google. It’s also necessary to be able to have the option to get sent a password reset email in order to create a password for when the account is created by default with apple or Google without a set password. The app lags in creating detections and notifications for the auto detect smart feature.

xchessdaddy, Sep 01, 2023

I love my lights but...

Please do not get anything from these people. It always disconnects from my phone so I am always scared to change the lights. Then when I do go to change my lights, the colors don't change. One time I was figuring out the buttons and it got stuck on a mode where the colors flash constantly and it would not turn off. It was extremely overstimulating and I had to unplug it. Sometimes the lights turn off out of no where and only at night time might I ask. Do not buy from these people!!

zaddytommmmy, Jun 21, 2023

Description

Use this app with the Merkury Indoor Smart Camera, Merkury Outdoor Smart Camera, Merkury Auto-Follow Smart Camera, Merkury Smart Color Bulb, Merkury Smart Plug and Merkury Smart LED Strip. Use this app to: Watch Live HD Streaming: Quickly access your camera’s live video to see what is happening at a glance. Monitor your home or business to get peace of mind when you are away.

Get notified when motion is detected. Set up Rules to automatically record and save events right when they happen. Look Back at Activity: Review recorded HD videos and photos to see what you missed. Download and share important video clips to let others know what happened. Do-It-Yourself Simplicity: Expand your view by adding multiple cameras to a single account. Securely access cameras across multiple locations to keep everything safe. LED Strips Light It Up: For cabinets, under furniture, TV's and more, our brilliant room light strips add color and vibrancy to your home! Great for holidays or anytime these lights work to illuminate with thousands of color and temperature variations. Smart Outlet Plug: The Smart Plug lets you control devices from anywhere, at any time. Take up less space with this in-wall option that’s ideal for your living room, kitchen, even your bedroom. Wi-Fi Light Bulb: Easily control or dim your lights from across the room or across the country with just your voice or the Merkury Smart app. Smart bulbs have Wi-Fi built in for simple set up so you’ll never get caught in the dark again. Control From Anywhere: Using the innovative Merkury Smart app, you can control your smart devices anytime, anywhere.