Juno - Save and Invest

Name: Juno - Save and Invest
Rating: 3.90965 (819 reviews)

Finance

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Juno - Save and Invest

Finance

3.9

819 ratings

Age Rating

Seller

CapitalJ Inc.

View in App Store

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User Reviews for Juno - Save and Invest

Beyond Banking.

I was skeptical at first about the OnJuno banking platform. I won’t lie. I did some research though and I felt safe in leaving behind a $25 per month fee for Chase Sapphire. Absolutely no complaints so far. My debit card is awesome. Great UI on the app. Plaid compatible. 6% APY on USDC. The benefits keep rolling in…I also loved the cash back protocol. I had heavily been using CoinBase for everything, but they started to try to control where you could use the card in order to hurt their competition. That just felt like it was the opposite of everything the cryptocurrency world stands for. OnJuno only offers certain merchants, but allowing 10 different ones plus 10% cash back is amazing. I’ve earned $300+ just from that in just a couple months. I highly recommend them. I can’t say enough good about them. The only flaws are occasionally having to go and manually sell USDC and waiting on it to process. Aside from that I am overwhelmingly blown away.

apparentlyevernicknameistakeb, May 12, 2022

Worse Customer Service Ever!!

I had a deposit transaction not show up. I contacted the customer service at the wallet I sent the funds from. Bam, within 5 minutes, found the transaction, gave me all the information and also gave me the information to give to receiving wallet so they could find if they had a problem. So, then I contacted JUNO customer service and told problem and sent all the information. That was over 3 weeks ago. After being asked to send the same information 5 times to 6 different people. My funds are still not in my account. The last response thanked me for the information I sent and said it would be taken care of within 3 days. We’ll, it’s day 3 and guess what?? No funds, no answer, and no response! It’s a really good idea but I’ve been in crypto over 10 years and have dealt with lots of different companies. This customer service is by far the very worse I’ve ever encountered. FDIC insured. But u can’t contact anyone at all. Have to leave message and correspond thru email. This was a small transaction that has been over 3 weeks missing. I’m thankful it wasn’t a large transaction. “IF” my deposit ever shows up?? They will not have to worry about me again. This is ridiculous

cdy1134, Jun 25, 2023

Sketchy, but good perks

I love this account for its cash back perks. But they are far from having their other banking functions well-oiled. The customer service is abysmal. There is no lost card option in the app, and they will email you one email for every single cashback you get, no matter if it’s two cents or 20. There is no way to select what email notifications you get. I even wrote to the customer service about this and they said it was all or nothing. When I lost my card on vacation, I emailed their help line 3 times and got no response, I still haven’t gotten a response. I reached out to the customer service person I’d been in touch with before, and emailed them directly, and they said they would send a replacement metal card for 60 dollars, which is wild. That was 13 days ago, and I still haven’t received it yet. It makes me wonder if this is even a legit bank.

Femmagrid, Dec 19, 2022

Top of the game.

I’ve used them all. We all know so many on the market and while some do ok in some areas they seriously lack in others. First and foremost… CUSTOMER SERVICE. So many have forgotten how to do this. JUNO is on point. Communication, respect, product knowledge, above and beyond to help and satisfy their customers when situations arise. As for the product itself, not a more diverse platform on the market. Crypto to banking to loyalty rewards. EASY deposit methods. After recommendations from their own clients, brought on secure debit card loads. Rewards in the form of JCOIN, a reward coin earned for many actions, including direct deposit and purchase that will be able to be used to purchase gift cards on the app to BIG BOX stores. Beyond all of that, my favorite? I can choose ten retailers, not nobody heard of retailers, major companies that I do business with regularly and earn cash back that is top in the industry. Thanks JUNO for not staying stagnant and progressing for your customers. All around, well done…..current, sofi, chime, varo, cashapp, catch up and learn from in my opinion an industry leader.Jason L.

fundraiser702, Dec 30, 2022

A complete web3 banking experience!

Juno is absolutely incredible! I have completely replaced my traditional bank. Direct deposits to crypto or USD. Cash back on spending and APY earned for just keeping funds in my account. They have tokenized a rewards system that actually rewards users. Spend crypto for card purchases or spend USD. Instant buys and swaps, send crypto directly to another wallet, multiple crypto’s supported, layer 2 bridge, amazing customer service, and the list goes on! It doesn’t get any better than Juno! This is my bank now! I am a forever customer and extremely happy! Thank you Juno team for what you have delivered! Web3 is here. LFGOO! 🔥🔥🔥🔥

J Kestel, Oct 30, 2022

Terrible. Can’t even fix it’s own problem’s.

I have had OnJuno for about a month and a half. And unfortunately it just didn’t perform to my expectations. Number one thing is that my account was locked for no apparent reason, and this is where unreliable software steps in. When I log in through my phone the app works like nothing is wrong. But as soon as I log in through my laptop it tells me that my account is locked so like a normal person I chat with a customer service representative to fix this problem. The representative tells me number one my account is not locked, but number two he needs a picture of my SSN because the bank needs more proof of my identity?!?! This makes no complete sense. It’s obvious that the software they use is extremely glitchy locking me out for no reason not even customer service was able to figure it out. And not going to lie it’s just totally sketchy and made me uncomfortable the fact they they asked for a picture of my SSN. I’m thankful I didn’t connect direct deposit right away, if I did it would have been a real nightmare. I would recommend to avoid the hassle of dealing with OnJuno. I knew a black metal checking card was too good to be true.

joniuga, Sep 05, 2021

Worst company I have ever experienced.

Day 2 now of my account being frozen with absolutely no answers or responses from Juno. $1,700 my family can’t access and I have 0 way to get my kids food. Have called multiple times and emailed over and over again with no answers and still no access to our money to get my kids food. I will be obtaining an attorney and taking legal action if I haven it received an answer or explanation by the end of the day. absolutely the worst company I have ever done business with. My f’ing family can buy groceries and Juno can’t even have the decency to respond to emails and calls asking what is going on. Not to mention the only response I have received is a generic email yesterday saying they had a system error and some accounts had incorrectly been deposited money that wasn’t theirs and that they would take legal action if any of it was spent. Really Juno? Every penny on my account is mine, you’ve frozen my account for almost 48 hours now with no warning or explanation and my kids have missed their school activities, have to cancel their trip with friends this weekend and have no food. You haven’t responded to any email or call asking what is going on and YOU send an email threading people with legal action? Well, I’ll be more than happy to take you up on that.

Jsd4469, May 06, 2023

Unfair business practices

Juno just received 18m in funding and has since cracked down on accounts for no good reason. I’ve been flagged and frozen twice in 7 days, the second the day after my direct deposit. So I have no access to my funds. The problem with juno is no one is verifying accounts on the weekends and will not provide clear details on why your account is held. They will not only hold your crypto, but your fiat funds. Which is ridiculous when clearly these holds are crypto related. They don’t seem to care you can’t buy groceries to feed your children. Or put gas in your car. I’m now on another 24 “working hours” wait from the first. I’ve received no communication explaining reasons or even to provide documentation to remedy this. It’s costing me way more, than the cheap fees on transactions they offer. In my opinion, Juno owes me time and money and groceries. Fair warning- if you want to use juno send everything you buy to a noncustodial wallet and never anywhere else. Or, just don’t use them at all. DONT USE THEM AT ALL

Kryssylynn, Oct 05, 2022

Best crypto checking account!

I been with Juno since June 1, 2022. I honest think it’s the best and the safest in banking + crypto. Your cash is FDIC Insured up to $250,000. Juno also recommend self-custody of your crypto deposits like using a hardware wallet. Right now I have my funds direct deposit to USDC. If I choose to I can have my crypto deposit forward to my hardware wallet, Ledger Nano X. That also brings up another point. You earn 5% on crypto purchases with your debit card that supports Apple Pay. You can add cash to your Apple Pay Cash with your Juno debit card and withdraw by instant debit to your card or ACH to your Juno checking account. You will earn crypto on your debit card purchases. Juno has their own token for those rewards called JCOIN. You can use them to boost your earnings and rewards and also make purchases in Juno Store. Gift Cards are coming next month. I used 5,000 JCOIN to get Limited Edition Black on Black Ledger Nano X. My first 180 days is great. It’s definitely the best out there.

LE Studios, Nov 23, 2022

Keeps getting better!

I’ve been a customer of juno for 5 months now. Their customer service support are outstanding! Any issues I had they responded quickly and resolved in a timely fashion. I was pleasantly surprised after using their app for months my banking and crypto purchase limits increased. Crypto transactions and bank transfers process without a hitch. Juno is a world class crypto banking company and is very secure! If they can add more features such as mobile deposit and a different option instead of direct deposit only for upgrading basic checking to metal checking that would be appreciated.

Lgnd0824, Nov 05, 2022

Description

We know how busy life can be. With a Juno account, you get the most powerful checking account. We’ll take care of your spending with a 5% cashback on your favorite brands while you focus on what matters most—living your best life.

Switching is easy, and you can sign up in minutes. With a Juno account, you can: 1. Earn 3.00% if your cash balance is below $20,000. Unlock 5.00% on your entire cash balance up to $25,000 if your cash balance is $20,000 or above. 2. Earn 5% cashback on your selected favourite brands. Uber, Instacart, Netflix, and 20+ more brands to choose from. 3. Use Juno points to supercharge your account, redeem gift cards or unlock exclusive experiences 4. Invest in digital assets instantly. 5. A Cheaper, Faster Way to Send Money Abroad. Send money at lightning speed with lower rates than banks and PayPal. 6. Access to cash any time: Enjoy free cash withdrawals at 85,000+ Allpoint® and MoneyPass® ATMs. 7. Apple Pay: Connect your Juno Debit card and start using Apple Pay instantly. 8. With a Zero Liability policy and cutting-edge data security, your money is in the safest hands.Welcome to the future - you can say goodbye to your regular bank and hello to Juno. Juno is a financial technology company, not a bank. Banking Services are provided by Evolve Bank and Trust, Member FDIC. Have any feedback? Reach out to [email protected]