Icon indi – Smart Banking

indi – Smart Banking

  • Finance
View in App Store

indi – Smart Banking

  • Finance
4.6
1.3K ratings
Age Rating

4+

View in App Store

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User Reviews for indi – Smart Banking

1
Bad

So after hours of phone calls I get a response saying they have no way of telling me where my money went all I asked for was where they blame the other bank which never received it I just want to know where the hell my $2000 went they give you generalized answers and no solving of the issue it’s been a week already with my money no where to be found the app does not give you the I formation needed to verify account and routing numbers of an ach transfer and apparently they can’t tell you where they sent it either smh so who is responsible for my money if no one has it but I initiated the transfer two out of four deposits went thru helpMindy Williams Amy’s spot llc

amys spot llc, Jul 14, 2020
1
Unruly

Change your terms. Your support is no help and it seems that your bank just want to hold my funds. If you disagree then my issue would’ve been resolved. Instead, I was given wrong information after another every single time I called. Your agents supposedly took down the notations. You can hold on to these funds now but i guarantee you won’t recieve what’s coming next!

bad rev 2, May 14, 2022
1
Stay away...

Virtually impossible to maintain detailed accounting. Not all transactions reflected in app (according to customer service). No real way to verify what they claim. Horrible customer service. Impossible to export transaction details and it takes months, along with several phone calls to gain access to statements plus a $2 fee per statement (their website states the first statement request is free- not the case). No cash back rewards. Absolutely not ideal for any business nor freelancer, especially when it comes to providing financial statements. The only feature indi has going for it is the debit card design.Try Novo instead.

E. Guy, Nov 24, 2020
5
Probs opening an account

I’ve problem opening an account with you guys no luck ..

geoege wood, Jun 13, 2022
5
SO FAR SO GOOD...

The only thing that makes it a little hard for me to use and work with is that the transaction history are not showing up in real time. I do understand that it’s a fairly new app, and being an artist i have a convenient way to access my hard-earned money. Keep it up!!

Jaclyn Kent, Apr 05, 2020
5
Bad

I got my account close with no reason and I called but all they could tell me is they can’t do anything about it that it’s a permanent closure 🤦🏼‍♀️

Jk8863737352, Aug 06, 2021
1
Disappointed in the ability to protect and resolve fraud

I’m not very happy right now. Yesterday my account was Wiped out. Today I’m still broke. I can’t take care of other bills, medical needs, etc. INDI can’t tell me squat and say I have to wait Ten days at a min. That’s fine with me but who will tell my landlords, my body/medications ratio, my credit agencies/ oh and my families stomachs? Shall I let the kids know they won’t be eating for 10 ten days minimum… or do you guys do that? And please do not respond to this as if you’re going to help and so everyone can see it. I’ve already asked you. And. Have not been given a rational answer You just canceled a card that Wasn’t missing or stolenz some apparently Made one of their cards! And they can not tell the difference??? Omg is just insane sounding !!!!!! A simple uuid could fix that. !

wadsofTruth, May 11, 2021
1
Account

Indi proceeded to close my account due to a direct deposit and claimed it suspicious activity? I had never used my card and never received money on it. Then I was asked to provide proof of identification. Even though I suspected it to be some type of scam I uploaded my Identification and still no progress and no clear reason why my account had unusual activity. I spoke with Bridgette in customer service who looked at my account and said there’s no reason for it to be closed. For a 1,200 direct deposit? It’s my unemployment for crying out loud. Terrible service, terrible bank. 0-10 I would never recommend.

WillCage, May 16, 2021
3
Communication is KEY - contact support!

Like many others, I learned of the bank through Steady and the opportunity to earn a $25 bonus. While it does state that it can take up to 90 days to receive the deposit, I decided to reach out a week or so after 30 days (after receiving the email that I met the requirement) to make sure they recognize that I am eligible and met the deposit requirement. Exactly 7 days after I contacted support through the Message Support in the app, my bonus was rewarded to me and deposited in my account!I can’t speak as to why they’ve established a 90-Day maximum wait for the reward, but my recommendation is to reach out to support and have them address it and maybe you will get your reward MUCH sooner like I did. Yay! 🎉

Willyweston, Aug 10, 2022
2
Never receive the $25

On Steady y’all have listed a income booster for signing up and making a qualifying purchase and you’ll receive $25. It’s been nearly 3 months and I still haven’t received it. Misleading and so far seems like false information and broken promises. 😒

Zyler/Tyler Cain, Jul 07, 2022

Description

indi is smart banking for independent workers. Bank on the go, save for taxes, and track expenses—all in one app.¹ indi is an FDIC-insured account² with a debit card³ and mobile banking app built for independent workers. Use indi to bank smarter, save for taxes, and maximize expense deductions—all in one account, right in your pocket.

No signup fee. No monthly service fee. No overdraft fees. No minimum balance requirement. ---------- TAXES, SIMPLIFIED Income taxes are not automatically withheld for most 1099 workers. indi is here to help you be better prepared come tax time. EVERYTHING IN ONE ACCOUNT. indi is a single account that lets you visualize your balance as two categories—Okay to Spend and Tax Savings.⁴ GET A PERSONALIZED TAX SAVINGS GOAL. Tell us about your income, and we’ll calculate an estimated amount you should save to cover your federal and state taxes.⁴ SAVE FOR TAXES, AUTOMATICALLY. Set up direct deposit to start funding your indi account. As you get paid, indi can designate a percent of each deposit to Tax Savings.⁴ ACCESS ALL YOUR MONEY, ANYTIME. The money reflected in Tax Savings is available anytime. If you dip in, indi will alert you and increase the percent that you designate moving forward. ---------- FEATURES INDI CARD Use your indi debit debit card for purchases—work or personal. Categorize deductible expenses as soon as you swipe. AUTOSAVE FOR TAXES Set up indi to designate a percent of each deposit to help you reach your Tax Savings Goal.⁴ RECEIPT CAPTURE Capture and upload receipts directly to indi. NO MONTHLY FEES Enjoy no signup fee, no monthly service fee, no minimum balance requirement, and no overdraft fees. SMART TIPS Rely on indi for tax payment reminders, intelligent tips, and real-time notifications. ---------- BANK WITH CONFIDENCE FDIC-INSURED All indi accounts are FDIC-insured up to the maximum amount permitted by law. SUPPORTED BY PNC BANK Withdraw cash fee-free at over 18,000 ATMs in the PNC network. Deposit cash at retailers nationwide.⁵ ---------- 1. A supported mobile device is needed to use this mobile app. Standard message and data rates may apply. 2. indi is a prepaid account. Your funds will be held at PNC Bank, National Association and are eligible for FDIC insurance, subject to FDIC insurance coverage limits. 3. The indi prepaid debit card is issued by PNC Bank, National Association. 4. indi's Tax Savings Goal feature is not a substitute for individual tax planning or for legal, financial, or tax advice. This feature is intended only as a tool to provide a basic sense of your potential tax savings needs. Because indi will not know everything about your finances or your personal situation, your Tax Savings Goal may be more or less than your actual tax liability. The Tax Savings Goal does not account for local taxes. Using funds designated as Tax Savings for other spending may leave too little money to pay your taxes. 5. indi cardholders can withdraw cash at any ATM. Cash deposit locations are limited to PNC ATMS; and Visa® ReadyLink merchants (for Visa cardholders) or Mastercard® rePower merchants (for Mastercard cardholders); merchants may charge a fee for this service. Visa is a registered trademark of Visa International Service Association and used under license. Mastercard is a registered trademark of Mastercard International Incorporated. indi is a registered mark of numo llc, a subsidiary of The PNC Financial Services Group, Inc. PNC and PNC Bank are registered marks of The PNC Financial Services Group, Inc. ©2021 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC.

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