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User Reviews for IP-Pro
What an app
The app is horrible. It always has a hard time connecting to my cameras even when I have full service and am standing right next to them it can take minutes and several refreshes to get it to even pull up the video feed. If I would have read the reviews for this app before I hand I would have purchased a different camera system. I am tech savvy and this app is not user friendly in any way. Now I am locked out of the app and am unable to get in due to it saying the password is incorrect and when I try to reset it tells me the email is wrong with no other options. My fiancé and I both tried to reset the password with each of our emails since we can't remember which one we used and they both say it's wrong. Hopefully one day the developers can fix this.
Recent update broke app
Had an update appear 5 days ago. After doing the update, the program will no longer work. The App crashes right after you click on it. It opens and immediately crashes. Whoever designed the update needs to immediately go back to whatever it was before. It was working before. Now it doesn’t work at all.I am excited to report a fix. One of the other commentators said he downloaded IP Pro 3 and it worked for him. I decided to try this. After downloading it, all I had to do was enter my same old password info from the original IP Pro and it loaded up no problem and hasn’t crashed a single time. I even left a camera open for a full hour. I did not delete the old app or try to open it. I’ll just leave both of them on my phone for a month or so and maybe delete the old one then. For now, it’s working so don’t want to do anything to mess it up.Another update - just now I opened up my old IP pro after installing IP Pro 3 and now it doesn’t crash either so I can use either app.
Untrustworthy App
I’ve had my set of security cameras for about a year now. The cameras are fine. However, this app is an absolute waste. I wish I would’ve known how bad this app would perform so I could’ve bought different cameras. This app has never truly worked. It works for about a week, then starts to crash again. It doesn’t want to show you play backs. It refuses to even open the camera views 97% of the time. Hence why I’m writing this review. This is mainly to get my frustrations out AND to persuade others NOT to ever buy any security system that counts on this app. I’ve tried IP-Pro and IP-Pro3. The IP-Pro3 used to work better, but now it’s doing the same as IP-Pro.. constantly crashing. I’d say that I hope they update the app soon, but it doesn’t matter. It’ll work for a few days and then begin crashing again. I would love to give negative star reviews, but it unfortunately isn’t an option.
Good App. DO NOT UPDATE
TO THE CREATORS OF THIS APP: please please please DO NOT UPDATE IP-PRO. It is working very well. If you update it, it may stop working. For example, programmers from other companies have updated their P2P monitoring app and they have either all stopped working altogether or contain countless bugs in them. These apps include: P2PWIFICAM and FREEIP and XMeye. After their update they became really lousy. As a result, people have stopped buying 4CH/8CH CCTV NVRs that are associated with these apps. If you update IP-PRO, and it stops working, people will stop buying the NVR that uses IP-PRO. And that includes me. (For users, if this app works, do not update it should there be a new version. Also try not to upgrade your iPad from 10.3.1 to 11.0.3. Plus you can also download apps similar to IP-PRO like ESEECLOUD and CORSEE). Finally, a tip to the programmers: If you feel the need to update this app, leave IP-PRO in the apple store to let people download the old version. Then when you create a new version, call it IP-PRO2 or IP-PRO3 or IP-PRO4....etc. This gives users a WIDER CHOICE OF APPS that fit their system. Finally, your current app is already good enough for most people. No need to update it to a new version. You have done a good job (25 October 2017).
App is broken, Still frustrated
As someone who is targeted a lot randomly, a lot of times childish people throw eggs at my car or do stupid things infront if my house. As a safety plan I decided to get cameras but having to use a specific app was immediately a turn off. Told myself I’d bite the bullet and regret it. My car was egged yesterday and I went to the cameras to finally catch who did it and after crashing 4+ times I finally could connect to the cameras. Playback on the app is horrendous, not only does it take forever to load, scrubbing through to view various time throughout the day when you need to is overly complicated. There is not even a feature on the app to watch footage faster then real time, making finding a specific moment hard if you don’t know when you’re looking for. Would seriously not recommend unless the app is fixed.
What good is a review if you don’t READ IT???!!!
UPDATE: After the most recent update, this app is now officially worthless to me. Every time I try to open the updated app, it quickly flashes open and then IMMEDIATELY closes. Using iPhone XS Max and up to date iOS. Have tried wireless and cellular access, closing app permanently and then powering iPhone off and back on. Nothing works. WHY DO YOU KEEP PUSHING OUT WORTHLESS UPDATES WHEN ALL OF THE REVIEWS CONTINUE TO BE VERY NEGATIVE??!! I would have preferred rating this app with zero stars, but at least the app is free. Although that doesn’t really help the majority of users who, like me, can’t even open the app now.I’ve been dealing with one issue after another with this app since July of 2017!!!!!!!UPDATE: Thank you for quickly pushing out another update. It appears my playback issue is resolved. However, I do lose camera connections a lot and the playback doesn’t always work. But, at least I can continue using the app THANK YOU!!!!Wish I had read the other review first!!! IP Pro has been working pretty well for me since I started using it in July. Didn’t realize one of my 16 app updates today was for this app. Since the update THIS APP IS WORTHLESS!!!!Thanks for nothing!!!
Stalls to much
Love this prg buy it either stalls after running a while or loads up and at times I have to load it up many times and it just flipps out and and have to keep loading it over and over. I used it on an IPHONE 6 so at Christmas I desided to upgrade to an IPhone 11 and also got an IPad 7 Generation figured that was the reason it wasn’t running right on the iPhone 6 but it’s still doing the same and load it up and it keep flipping out to the main icon screen and have to reload it on both the iPhone and iPad. Are there a fix for this or a different program I can use? I have 3 cameras I use on this prg. Thanks in advance Larry
Did your security system turn you here? Get another security system.
It’s 2 o clock at night, you’re laying in bed fast asleep, then *BANG* you’re jolted awake, you don’t know where the sound came from “was it our neighbors, was it the cat knocking stuff over again, did I imagine it?” All these things run through your mind in seconds, and then you remember that security system. You purchased it to keep an eye on things and now it would pay off. You hastily scroll through your phone for the IP Pro app, you click it, it starts loading...then crashes. You try again. Crashes. You close the app entirely, crashes. You restart your phone, reopen the app. Crashes. Now you have to go downstairs blind. The whole point of downloading an app is to have 1) functionality 2) access, and 3) convenience. Without the first, you cannot get the latter two. If you purchased a security system only to discover it needs this app, grab the receipt, take it back, get another. Sure, the app might work when you start, but give it time, and you’ll have a 2 AM night like I did.
Somehow got worse
This app has never been great. I’ve had my cameras for about 7 months and the system does its job more or less okay, not what I’d call user friendly. But it was functional enough even though I often had to reload the app when the playback froze up. I opened it for the first time in a while, or at least tried to. It promptly crashed. I tried again, it got past the load screen and then crashed again. I’ve been trying to get the app to open all morning and I’ve gotten to various stages of progress but it always crashes. So great job, developer. I’m not sure what you did, but you managed to make a pretty crappy app completely UNUSABLE. Not even really sure what my recourse is now that it’s too late to return the system. the desktop interface is a mess of broken English and incomprehensible menus so the app was my only effective way to review my cameras. Hopefully you sort it out.
New set up
I set up the cameras and they work great, then I downloaded the app and it sucked. It kept crashing and a lot of people are having the same issue. The app itself l like and has a lot of potential. I kept working on it and different troubleshooting steps. I was able to find a work around the crashing issue. You have to open the app while you are connecting the same network the cameras are connected to. Leave the app open on the divide you want to use it, if you are going somewhere and want to access them from a different network, while app is open switch networks. For example I’m using my iPhone, I’m connected to the WiFi, the same WiFi or network the cameras are connected to. Once the app is open and working on my WiFi, I turn off my WiFi and go my data plan while app is open, Then I’ll try to access my cameras it will take a few seconds and they will work flawlessly. Try it I hope this works for everyone.
Description
Tips: Play H265 encoded format video in APP personal center album, you need iOS11 or above to support. IP-PRO -- Remote view for 24 hours in Mobile APP. With concise and fashion GUI, support multiple and real- time preview, QR scan, PTZ control, video capture, recording backup.
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