EseeCloud(IP Pro, VR Cam)
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User Reviews for EseeCloud(IP Pro, VR Cam)
The recent update messed up everything...now it’s been fixed!
The app was doing well until this recent update. For whatever reason, the app won’t connect and it’s always offline while using mobile network or other wifi networks. The only way to connect is by using the same wifi network as the cameras which defeats the purpose of monitoring remotely. Please fix this issue ASAP!!! Thanks!6 hrs later:It looks like everything is working again! The app is no longer offline. It can connect and be viewed remotely using mobile or other wifi networks. Problem fixed. Thanks for the prompt response!
Decent
I’ve had this system for about a year and 8 months, and the only problems I find with this system nvr, and cams 5323-w , is it has like a 2 second lag on monitor, and when previewing from app it likes to not show real time and likes to pause, I keep closing out and going back in and for me to have to do that over 3 or 4 times before I can even view em remotely, but besides that I like it , wish the firmware on the cams could be updated easier than usb , but yea. I need another camera bosses!! Hook me up !!
Decent app
Updating to 5 stars. The list which wasn’t getting populated is now working. I really don’t understand all of the hate for this app. There are so many factors that can affect performance that have nothing to do with the app. And there is a setting to turn off the ads.Original reviews:This app is working fine except it isn’t able to retrieve the list of events. When I click the notification however it does playback the event. To all the people complaining about the ads, there’s a setting to turn them off. Also make sure you setup the camera system software correctly to get notifications. For my system, notifications were turned off by default.
Good App. PLEASE DO NOT UPDATE.
TO THE CREATORS OF THIS APP: please please please DO NOT UPDATE EseeCloud. It is working very well. If you update it, it may stop working. For example, programmers from other companies have updated their P2P monitoring app and they have either all stopped working altogether or contain countless bugs in them. These apps include: P2PWIFICAM and FREEIP and XMeye. After their update they became really lousy. As a result, people have stopped buying 4CH/8CH CCTV NVRs that are associated with these apps. If you update EseeCloud and it stops working, people will STOP BUYING the NVR that uses EseeCloud. And that includes me. (For users, if this app works, do not update it should there be a new version. Also try not to upgrade your iPad from 10.3.1 to 11.0.3. Plus you can also download apps similar to EseeCloud like IP-PRO and CORSEE). Finally, a tip to the programmers: If you feel the need to update this app, leave EseeCloud in the apple store to let users download the old version. Then when you create a new version, call it EseeCloud2 or EseeCloud3 or EseeCloud4...etc. This gives users a WIDER CHOICE OF APPS that fit their system. Lastly, your current app is already good enough for most users. No need to update it to a new version. You have done a good job (25 October 2017).
App function
Read most of the reviews. Have to agree with the issues I had not being able to use the app away from my wifi. Played around with it for a week. It is now working. Best I can say another that is I reconnected the ethernet cable which was working, rebooted for the third time and now I am able to view my system away from my wifi. Sounds like this has been a big issue. Today is 8-7-20. I had talked to support they had me check my ip address for my router it was ok. Not totally sure why it worked this time after rebooting, 2 reboots prior changed nothing.I do not have any picture notifications in my motion detection list so you don’t know what the notification is without looking at every notification and there seems to be a lot of notifications each day of motion.
An intuitively designed app that’s easy to use
I have to say, I’m kind of a grouch when it comes to leaving reviews online. I’d never leave a five star review unless I absolutely love it. I was kind of shocked and surprised just how amazing this app actually is! I haven’t had any issues with the camera and it seems to be working great. The HD quality is pretty good for the price too so this review is primarily about the app. I love that I can scrub the timeline, use my own SD card locally, download videos to my phone from the app and get push notifications. You can even allocate which area of the screen he would like to ignore and which area of the screen you would like to get a notification on. I sure hope this camera lasts because other peoples reviews say that it does not but until then I will leave this review as it is. Great app!My only complaint is that there are some pretty annoying advertisements on the app but for what the app does, I will put up with them I guess althoughIf I bought the camera in a store and it says it comes with the app, I’m not sure why they are running ads if I paid for the product. A moot point.
Gets worse and worse. Its a scam
This app has been updated and gotten worse and worse with each update. My old complaint was that they added advertisements that you had to watch hindering your ability to pop up the cameras you payed hundreds for. Also it disconnected for no reason atleast once a day in 1/4 cameras and the customer service is nonexistent. It's just there for legal reasons so they can say they have one. There is no reason for the outages and there is no customer service that will solve any problem. Ok well as of the last few days it just doesn't work at all. The cameras work fine and display on a monitor but not the app. So I gave it 1 star for being trash what do I give it now for not working at all? Finally, these issues have been apparent for years in the reviews of the software but the cameras that use eseecloud have no reviews mentioning how completey bunked and non-functional the software is. Once you buy the cameras it's too late. These reviews of the software/app should be on all the review sections of the cameras as well because it should be disclosed that the software has a recent average of 1 point something stars because it is so dysfunctional.
Ehhh
So we’ve had this camera system for about 3-4 months now. At first it was a good price point, super easy to set up & worked well..FOR TWO MONTHS! -over the last 2 months we have been having continuous messages saying “incorrect password”, we can’t get on to view camera through the app, (which is y we got it.. we don’t need to be at home and look at the cameras we need to look at the cameras when we’re out as well! —long story shorty we have change the password. It lets us, says it’s complete.. & it continues to tell us that it’s incorrect when we get on! We can not use the app anymore & on top of everything else -for the last month, #1 of our cameras just -don’t work! it’s just a freaking mess. I need help with our system! —-or is it to late to send the whole thing back?!! That’s where I’m at.
App has major flaws
Update: after reading other reviews (how to fix the swipe) I did delete the app and added back- works great! (I added 4 stars but keeping a star off due to the feedback/help section not working) Fix the app and I will update my review. It’s very frustrating that the app used to work and seems to get worse each update. I have this system for my home and business. I used to be able to pull up the business or residential group of cameras and when pulled up - be able to swipe (to view the next camera image) now you can’t. It’s very frustrating to have to go out of the view and select a different angle/view to view live monitoring. (I originally only had this system at my home- the video quality was decent, APP at that time- decent, purchased a 2nd systems for our business- app worked great for several months. Now it is horrible!) Another HUGE frustration- you can’t even submit “help/feedback” through the app (you fill out the form but yet it doesn’t allow you to submit the help/feedback form. It wants you to select a image but when trying to select a image (that also doesn’t work). So the bottom line- they want you to think you can submit feedback or help through the app but it’s just for looks apparently.
Swipe change channels feature is restored…
You must delete the app and reinstall in order to make ‘swipe to change channels” feature work again. I don’t know why but a simple update should have kept that feature. Another issue I found after the reinstallation was that whenever I open a channel, the screen suddenly became extremely bright, it went back to normal when I went back to the main screen (closing viewing any channel). The app is excellent other that those two issues in the last update.
Description
Tips: Play H265 encoded format video in APP personal center album, you need iOS11 or above to support. EseeCloud(IP Pro, VR Cam)-- Remote view for 24 hours in Mobile APP. With concise and fashion GUI, support multiple and real- time preview, QR scan, PTZ control, video capture, recording backup.
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