Inugo Parking

Name: Inugo Parking
Rating: 1.65385 (26 reviews)

Navigation

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Inugo Parking

Navigation

1.7

26 ratings

Age Rating

Seller

Inugo Systems Limited

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User Reviews for Inugo Parking

consistently crashes on start up

Installed this app so I could avoid the long line waiting to pay for parking at the lot for the Copley Symphony Hall in San Diego. I paid more than $30 for parking using the app. I believe using the automated parking machine would have been $20.So $10 more for the convenience was my choice, but I'm now unable to access my paid parking info in the app to show the attendant (my car is new and does not have a plate yet. App consistently crashes on start up. Unable to access anymore. I even deleted and reinstalled. No go.

Chong Lee Khoo, Jan 01, 2019

Not privacy friendly

They required me to sign up just to try the app and see availabilities in the location of interest. They also insist on getting access to Bluetooth, my phone number and credit card- all again before I was even assured that the app was of any value.Turned out they had nothing in Knoxville so I deleted the app.Wasted my time and attempted to infringe on my privacy.

Cryptomathic, Mar 20, 2021

Not intuitive

I entered my credit card information and submitted a payment. The map icon had a lock symbol on it which I thought it meant the payment went through. Thought I was good... Came back with a parking ticket on my car

jpchang19, Feb 02, 2020

Customer service nonexistent

Can’t get a hold of the company to resolve a payment issue. Zero answer for weeks and now I have to pay out of pocket to park at my worksite. Highly suggest not using this app if you expect any customer service.

LaCrítica321, Feb 17, 2022

Crashes....

I gave it a try, but no luck....just kept crashing....Also, if you make a mistake typing your credit card you won’t be able to correct it, you will have to press back button and try again.

MaksAG, Jan 01, 2019

Such a bad app I ended up parking somewhere else

There were multiple glitches in where you’re supposed to enter credit card information. Had to tap the boxes multiple times in order to enter information bc the app would freeze up.

ndu1985, May 13, 2019

It works, could be better...remember to end your session!

I downloaded the app. It was recommended at the pay station info board at the parking lot I was in. I like using apps when possible so I decided to give this one a chance. After downloading, I created an account through the app. Then I used location tracking from the app to locate the lot I was in. I zoomed into the map and my gps location was in the same area as the automatically selected lot. I decided to proceed. Even though I wasn’t absolutely certain what the next steps entailed for me. This confusion had me debating on ditching the app and paying the normal way with a credit card at the pay station. Anyway, I cautiously proceeded. I entered my credit card info and input the amount of time I needed to park for. This automatically determined the rate based on the time I selected. Then I input my license plate number. And that was the last step. Or so I thought. You have to end your parking session or you will get charged again after your time expires. I received a text notifying me that I had 15 minutes remaining so I went back to the app and closed my parking session. Phew

Rosaa, Dec 30, 2019

Needs improvement

Used it in San Diego last night for first time. It is not intuitive. I ended up paying twice for 1 parking session because I thought I was ending the transaction when I actually was ending the parking session. Which makes little sense. Why would I want to end a parking session 1 minute after I paid $10? Hoping Inugo can reverse the second charge. I had no problems with crashing app or anything. It was actually pretty easy. But the Inugo team needs to test it with users a little more and in a real world setting. Imagine trying to figure this thing out when you're in a hurry. Needs to be quick and easy to understand.

SDFitnessguy858, Mar 30, 2019

Terrible connectivity and UI interactions

The interface is straight up hideous. It is laggy and hard to navigate. The map had such a hard time loading that most of the time it’s incomprehensible. The payment setup is terrible and entering information is hardest ever. Overall design of this app is a disaster.

thisappcanbebetter, Jan 05, 2020

Works Fine

Had to download app and pay for parking remotely on a train trip out of San Diego. The other reviews made me uncomfortable, but I was pleasantly surprised. Though not as glossy as many apps, it works fine. Processing fees are reasonable. Would definitely recommend and will use again. Thanks

Tom & Kasper, Jul 28, 2019

Description

With the Inugo app, you can now enjoy a contactless, windows up parking & access experience. Search for available parking spots, check rates and use your license plate number to record your parking time and payment — all at the touch of a button! Inugo allows contactless parking for gated & un-gated sites, as well as access gates.

With the press of a button you can open gates, book parking, load plates – your phone is your key. Payments are automatically deducted from the debit/credit card linked to your account within the Inugo app once you end your parking session. After each session, Inugo will email you a receipt of your transaction. This gives you access to a complete history of your payments with session details. With Inugo, you can: - Stay safe with contactless parking & payment - Save time by searching for a parking spot before reaching your destination - Reserve parking for a day, week or month Download the app now to enjoy a seamless parking experience! Have a question? Email us at: [email protected] Find us at: Website: inugo.com LinkedIn: linkedin.com/company/inugo-systems/