HyreCar: Rideshare Car Rentals

Name: HyreCar: Rideshare Car Rentals
Rating: 4.41898 (4690 reviews)

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HyreCar: Rideshare Car Rentals

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4.4

4.7K ratings

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HyreCar Inc.

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User Reviews for HyreCar: Rideshare Car Rentals

Horrible fleet of wrecked and dirty cars

Myself and family have rented from these people specially Kaira under HyreCar. Upon getting my car i was pulled over due to their tag being expired and the break light being out! The very rude and obnoxious lady that I had to deal with had to email me the tag for me to print out and put in the car doing their job. Their vehicles are old wrecked and dirty. I had to clean all of the dust and debris out of the car before I could even feel comfortable driving. They are rude and talk to you like you are a criminal when they are the crooks. They tried to charge 3 different cards including cash app that I used their system for bogus cleaning fees. BE CAREFUL They are fraudulent crooks you will do better going to Toro or any other place than Hyre car. If you are late on your payment or an emergency happens they try to threaten you as if they have the right to do anything they say they can do. The lady at Kayra said I would have a felony warrant and never be able to buy a house or anything in my life bogus idiots!!! Please please please if you rent from these crooks MAKE SURE you take pictures of all the damage outside of the car and how dirty it is on the inside before you drive off their lot!!! I currently work for a radio news-station and I’m going to dedicate all my power to letting people know about HyreCar!!!

bossladymanley, Jan 20, 2022

Great customer service! Easy to use

I’m not going to lie 6 months ago I would’ve given 1 star but after going through customer service and getting my problems resolved I love HyreCar. My only suggestion would be to find a high quality renter. I had a car renter lie and say I was late so I had to pay a whole extra day, that was very frustrating and I was reasonably upset especially since I had returned the car on time, filled up the tank and cleaned it before returning while also having my friend accompany me so I can get a ride back home. There is no rating for the car renters, they just mark them all as 5 stars. So we can’t really leave a review or see other customers experience you will have to go through trial and error. I hope HyreCar fix their returning process so that when customers return their car that can be tracked. Otherwise everything else is great customer service doesn’t take too long to pick up and gives accurate information about their processes, as long as your respectful and keep following up you will have your problem resolved pretty quickly as well. Payment is quick and easy. Very affordable.

hsbf fb, Aug 07, 2021

Screwed up my car won’t pay

So Woman rents my car for a month and she wouldn’t pay for the last two weeks. They claimed that they would have to pay every day in advance or a week in advance but once they already have your car they have your car. Had to go to one of the worst neighborhoods and southside of Chicago to get my car. Sounded horrible was dirty beyond believe and had to be junked.I will never trust these people ever again. The people who rent your car can do whatever they want with it and not return it to you when they don’t pay. They would have to pay to get it but once they have it you’re at their mercy I will never trust these people ever again. The people who rent your car can do whatever they want with it and not return it to you when they don’t pay. They would have to pay to get it but once they have it you’re at their mercy had my car actually paid for one week she had it for a month and it was dirty and broken to the point it would barely run. She would refuse to return it and I had to go get it from the worst neighborhood in Chicago. Customer service was rude, wouldn’t pay for the fixing of the car and refused to pay me for the last two weeks that she had it even six months later six months later still never paid and the customer service was rude. These people are crooksNever again

jmmchicago28, Oct 28, 2020

Sharnea B.

I discovered this app by Google search. I was at a downfall in my life after a car accident that happened. My car is now in the car repair shop to fix the damages and I needed a rental to help me with my everyday life such as work and getting my children to school so with that being said, I have to leave a review about who I rented a car from using the Hyre app. I’m from Carrollton Ga. Once I searched for a rental near by, I was recommended to several car on Hyre App. Sharnea B. Car stood out the most to me because first, it’s a gas saver. Second, I have never drove an up to date car in my life so I had to give it a chance for once and third, all the very cool technologies built in this car. My brother is who was maybe to take me to this rental. On the way there, his car broke down 20 minutes away. I called her and told her the situation and she came and brought me the rental car y’all and handed me the key once she arrived. She asked me was everything okay and did we get a tow and I replied yes. She is so great with communicating with me with information or anything that I needed to know while renting her car. She is quick to respond and very polite and understanding. I will always rent a car from her!! This is a great app to use due to the prices. I want to thank her a million times for everything she has done for me!! You’re the best 😁

KimT1993x., Apr 09, 2022

Overpriced and Unprofessional!

When I First received my rental I thought it was a great concept I was able to pick the car that I would like to drive and still be able to make money. Boy was I wrong. First of all the rental fees are ridiculous I rented a car for 55/day with the fees added to 80/day. In addition, on the day I returned my rental the owner never ends the rental so I was charged another day. When I call customer service they have to reach out to the owner via email and wait for a response for them to process a refund. Wait it gets better the refund process takes 2-10 business days smh. After the incident I decided to give hyre car another try. This time this owner begins the rental before I pick up the rental. So I was paying for a car that was not in my possession. When I returned the car I informed the owner and drops the car off at his home. The owner does not end the rental and I was charged another day once again. STAY AWAY FROM THIS COMPANY BY ANY MEANS!!!! It’s not worth it instead of making money you will lose money. The system is designed to please the owner instead of the renter. Fees are through the roof and at with the mileage cap on the vehicles it’s impossible to turn any profit on the Uber or Lyft platform. I hope this company goes out of business so they can stop taking advantage of drivers. I will be reporting this company to the BBB and never renting from them again!

KJanelle1, Aug 21, 2021

HyerCar - Stay Away Unless You Want to Be Taken Advantage Of

Stay as far away from HyerCar as you can. They allow piece of crap owners to rent piece of crap cars with damage and then doesn’t refund for all the issues with the car and even the owner. The owners expect the renter to cover all the maintenance when it’s the responsibility of the owner and then the renter has to fight them to reimburse for maintenance costs out of their own pocket. 5 cars we rented from and 3 of them had damage all over the car. The third car was a Nissan Rogue and not only did the owner always refused to do maintenance on the car but it had no working hard, no air bags, and the breaks failed which caused my boyfriend to get into a bad accident. The 5th car had no damage but the owner is complete rude jerk and his wife is extremely hostile. They claim to be Christian’s but they are far from it. From the constant demands for car payments, wanting double payments, and overcharging for tolls, we have had enough of hyercar and hyercar needs to be shut down. It’s not ok for owners to be rude, threatening, and hostile towards paying renters and reporting fraudulent accidents on the car that never happened just to get money. See ya in court! We want all the money back we wasted on renting these cars and more!

PrettyAudri, May 09, 2022

Owner was rude

The receptionist for rent a ride was amazing and I would like to make that clear before anything else is said! Very nice and good customer service. That being said the owner of the business was pretty rude and disrespectful even with me being professional and respectful in return. The license plate flew off the car on the drive to my house. When I noticed I immediately called him asking how to fix the situation. He told me to just return the vehicle and with his choice of words made me feel like I was in the wrong and he did not want me to rent from them anymore. This resulted in me having to drive hours back and forth from Orlando to Jacksonville and get an Uber from their dealership in Orlando to another car an hour away in winter park. There was more issues in less than 24 hours of me having this vehicle than the whole 6 months that I had my last rental. That and to add the vehicle I had originally rented wasn’t even ready when I arrived for pickup which resulted in them switching me to this vehicle that I did not want and resulted in these issues. I would suggest looking at other places or individuals to rent from and only use this place as a last resort. They have a lot of options but it’s a big hassle and the owner isn’t exactly customer service oriented. Just my honest review. Again great receptionist just not very great management.

razordud, Jul 10, 2020

I Don’t Get It

I don’t get it. After the fees for insurance, etc. are added in the cost of car ends up being twice the cost of the initially published price. This doubling easily costs much more than the same type of car rented from a traditional professional rental company. Perhaps the rates people are charging in my area (LA) are too high, which adds to the problem, but there are many other issues with the pricing model as well. If your primary car insurance or credit card cover rentals, it won’t matter because you must purchase buy Hyre’s $13/day policy. If you only need a car for the day Hyre still requires a minimum 2-day rental (at least in my area). Most traditional rental cars have unlimited miles, while many of the Hyre cars do not. Add in the quirkiness and risk potential of dealing with unknown private individuals instead of professional company - random cancellations, ability to charge unfair penalty fees, etc. it just doesn’t add up to being even a close decision.I appreciate the concept, but I think in the end this car share model just has too many parties trying to make a profit off the same transaction to make it an actual feasible alternative to traditional car rental.It seems to work for some people, but I have no idea how.

treycamLA, Feb 20, 2021

Brakes went up on the car

I paid close to $400 to rent a car through this app for 7 days only for the transmission light to come on and it slip the whole time I’m driving. That vehicle was unsafe and should not have been able to be rented. I returned that because I purchased a car but I had to get a part put on so I got another rental believing that this time it would be better solely based on the pictures provided on the app. I got the truck and after 24 hours the air conditioning stopped working and the next day the brakes went up on me in the middle of doing 2 deliveries. I had to food so I had to complete them and then take the truck to the shop. I got there at 2pm and didn’t leave until 9pm and I was tired by that time and went to sleep. When I explained this I was informed that I would be given an extra day and a credit refunded to my account. To give someone an extra day is extending the rental to another day, not stating that the refund for that day was an extra day. The amount refunded was no where near the amount I missed out on from 2pm-9pm causing me to have to drive overtime. The transmission light came on in this one too and the inside side panel is completely exposed. I transport my family so to have rented a car and had to experience ANY SAFETY PROBLEM that I didn’t create is a PROBLEM!

WinnieP21, Jun 16, 2020

Borderline ripoff

It took two weeks to get into the car I got because the owners are all so flakey and many of the cars weren’t actually available or the owners don’t respond at all. The car was filthy and unsafe to drive but I didn’t have any other options considering how hard it was to get and kept it for a week. It was over $50 a day total even though the rate for the car was only $28. The car also had been banned from usage by Lyft but I was able to get them to reactivate it for me somehow. Lyft is ok with it I guess but it’s technically not allowed which HyreCar doesn’t address head on. Most of the cars I don’t think can be used for Uber it seemed and didn’t have inspection papers for Uber. I was also promised a $75 gift card for my first rental but I still haven’t received it yet although it said you have to contact support to request it. That’s the next issue, support is nonexistent in the app. The chat function on my iPhone 13 pro doesn’t work at all and messages just disappear into a blank screen. So there’s no way to get a hold of anyone. I did however receive several phone calls after I registered and before I tried to start renting but after I got the rental I haven’t been able to contact the company is weeks. Will update this review if the gift card is a scam. I probably wouldn’t do it again unless I really had to.

Зфщдц, Mar 29, 2022

Description

HyreCar is a peer-to-peer car sharing market for rideshare and delivery drivers where you can rent any car you want to drive for any rideshare or delivery service, including service like Uber, Lyft, Instacart, Postmates, DoorDash and more! HyreCar is available in all 50 states and you can choose the perfect vehicle for your rideshare or delivery gig from our vast marketplace of gig-ready cars. With our pay-as-you-go rentals, there are no long term contracts, so you can rent with flexibility.

Whether you are new to rideshare, food delivery or package delivery HyreCar has the perfect car for you. It’s free to download, sign up is easy and there are no monthly fees. We even offer peace of mind with specialty rideshare and delivery insurance protection on every trip. Our commitment-free rentals allow you to rent rideshare and delivery cars daily, weekly or monthly and allow you to return the vehicle whenever you would like. Want to drive? • Choose from a unique selection of ridesharing and delivery ready rental cars for your perfect ride • Book from local partners car and schedule a time to pick up your car • Upload Insurance and car documents to your ridesharing or delivery service of choice • Pick up your new vehicle and start driving for any rideshare or delivery company • Extend your rental as long as you like from the app, web, or the new “Today View” Widget Have a spare car? • Share your car on HyreCar and start turning depreciation into income • Rest easy knowing your asset is covered by our industry-leading rideshare protection plans • To list your car for rent visit: HyreCar.com (edited)