Eufy Security

Name: Eufy Security
Rating: 4.61873 (30949 reviews)

Lifestyle

View in App Store

Eufy Security

Lifestyle

4.6

30.9K ratings

Age Rating

Seller

Power Mobile Life LLC

In-App Purchases

$2.99 – $99.99

View in App Store

Price Intelligence:

Average for the Lifestyle category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,517

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Lifestyle category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for Eufy Security

Not worth it

I bought these cameras to record activity when I am not at my home. These cameras are not reliable to do this. All the other positive reviews here may very well not realize how many detections they are missing. I do, and documented all them. I miss several recordings, that I know of, every day! This occurred on two sets of cameras I have owened. I was given a new set due to cameras not charging correctly. Eufy customer service requested my data to look into the issue of missing recordings and never got back to me. It’s been over two months with no response. (Unless you count them requesting me to contact customer service in response to another review I gave) So unless you really want to spend a lot of money just to watch an area live, don’t waste your money. My frustration comes mostly from these cameras not only missing activity in my activity zones on a regular basis, but also recording activity outside my detection zones on a regular basis! The worst of both worlds. Eufy not giving a response most likely because it can’t be fixed. Friend who stated he likes his Eufy cameras says he is also aware he misses detections. Too much money just to watch live footage.

126598baertpindde, Oct 17, 2021

Unwavering top notch customer service

The news about doorbell thumbnail images being uploaded to eufy cloud was alarming… however people need to know that Eufy is on top of this and making sure customers are aware that 1. They have a choice about selecting thumbnails or not, and 2. Eufy is not trying to steal personal information . The thumbnails go to their cloud storage just long enough to send them to phone apps and then they are deleted. I researched all the major security cameras before I bought a eufy system 2 years ago. I chose eufy because I could store all the data locally. Cloud storage is optional. I even drowned my indoor blink camera in a bowl of water before discarding it (I hate that technology winds up in landfills but there you have it). I had trouble with one of my first cameras and eufy replaced it immediately. They even replaced the mounting hardware at no charge even though the issue was mine rather than theirs. Today I talked to customer service rep David R. And my total confidence in Eufy is restored. No hardware is ever going to be perfect in the age of cyber theft but I’m confident that Eufy will be a leader. By the way, their batteries are Anker products and I have confidence in Anker as well. Power surge protectors, portable battery chargers for cellphones and tablets, and long lasting security camera batteries. Well done.

1Houdini, Dec 15, 2022

A high quality product

Bought this for my backyard and was impressed with the product. First of all, it is well built with high quality material. Then it functions exactly as advertised with high quality 2k video. The two way audio is superb. I use it to communicate with my kids when they are playing in the backyard, and I could hear them very clearly (our house is a two storey building and the floodlight is about 12 feet from the ground). Motion detection works great, and the light is activated at night when there is motion. The siren also works great.Setup was easy, within minutes. The app works seamlessly and it is easy to navigate. I like the idea of the internal storage, where you don’t have to be paying any subscription for iCloud. The only downsize is the 3GB internal storage limit and how it does not integrate with their Homebase 2, like their other products. This would have provided additional storage space for this product.Overall it’s a great buy for anyone looking for a high quality floodlight camera with similar capabilities as the popular ones but without the monthly subscription.

1John5v11-12, Apr 14, 2021

Great hardware, ok software, amazing support

1) I really love the outdoor 2K camera. The colors are amazing even at night. The Eufy doorbell is decent. Overall, great value for all the 2K hardwares. 2) However, the software has a few things that I wished it has. I got rid of all of my old Nest Cams because they were chewing up my bandwidth and they were only 1K. Even though Nest Cam resolutions were terrible, the cloud suites were pretty good. You can choose which zones to monitor and the scroll bar allows you to pick which zones to seach and review. It’s quite handy. Another features Nest Hello has is that it tells you when somebody leaves you a package. I wished Eufy apps have those features. 3) Lastly, support is amazing. I had a defective Eufy Doorbell (it kept notifying me of activities when it shouldn’t have) and after a call with the support (local USA support, not overseas with a very hard to understand accent), they sent me a brand new one the very next day. And that one worked perfectly. Wow! I’m a big fan of Eufy/Anker now!

Appkev, Feb 05, 2022

I’m overall happy with it

I did a lot of research before getting a camera. So many had mixed reviews and as a single woman who’s only slightly tech savvy I was a bit worried I wouldn’t be able to figure it out, but it was fairly easy! Just had to call my internet company to get me the 2.5 setting and they did that easily. It makes me feel very safe and I can keep an eye on my dogs when they are in the backyard. There are some things that could be better. My main complaint is that I wish I could snooze it for longer. 12 hours isn’t long enough. Days or weeks would be nice. I would be thrilled just to have a snooze setting for a full 24 hours because I don’t want to be notified all the time, but still want it to record events just in case I need to look back at the recordings for something. This camera did help me catch a fight between my boys and my neighbor boys. They neighbor boys tried to say my son started it, but the camera clearly caught the neighbor boy throwing the first punch. So overall a great camera and app and I’m very grateful for it.

asannoyingaspickingoutapw, Jul 18, 2022

Works well but have some suggestion

I love all my Eufy security cams, I currently have 4 on my house that I am able to monitor most all areas except for private rooms inside and out of my home and it’s great to be able to check into my dog at home and the backyard or front yard for packages or just to feel more secure knowing my home is safe. Having said that the only issue that I would love to see an option for is a very simple user interface correction or bare minimum toggle option to go in and select ALL recordings to delete them or do whatever other tasks one might do. It is a tedious and annoying task to go through each day individually, hit select all, hit delete then have to wait two seconds for the pop up at the top screen to clear so I can click back another day to eventually clear all data when I want to. I understand videos after so many months gets deleted but also having 99+ on all of my cameras is a bit of a pet peeve of mine and it feels nice to occasionally go into the app and just delete everything saved on the drives. Please Eufy talk to your app devs and see if this small update can be done because it’s the easiest functionality to add for them and would make tons of peoples small amount of OCD love Eufy that much more. You can have the best hardware in the world but if your user interface to work it has annoyances left and right then the overall product looses users. Overall Eufy gets 8/10 so far though and I’d recommend it to anyone!

Cjwelcome, Aug 23, 2023

Simply, The Best!!

I was so indecisive about which brand security camera to get. I stood inside the store for hours researching them and looking at Eufy, Ring and Arlo. I was leaning towards Ring until I saw the monthly fee. I really wanted the flood light and I liked Eufy’s version more than Ario. After seeing some reviews on Eufy I decided to pull the trigger. I got the flood light w/ 2K camera and the two pack of pro2 2k cameras. I came home and hooked all 3 up in less than an hour. Super easy to install and set up. The resolution is amazing! The motion detection is amazing! Everything about the entire system and setup is perfect. Having the app is a bonus like no other! I can hop on and stream my cameras anywhere at anytime. The cameras have 100db loud alarms of anyone moves them. You can also manually activate the alarm or set your camera to activate the alarm for any movement. They record clips when they see any motion. You can adjust everything from the brightness of light to how long it records. It really is an amazing system and I can’t wait to add onto it. I am so glad I went with Eufy!

Cmoney0314, Apr 17, 2021

Suggested software improvements

Our property has two driveways. One on each side of the house. I installed a system with four cameras. One facing the front of the house, one in the back, and one on each side. During the day, there is a significant amount of foot traffic which activates the cameras many times which unnecessarily shortens usable battery service between recharges. We’ve been turning cameras off daily during these peak activity times, and turn them on in the evening and through the overnight when it is more important for them to be in service. However, we have occasionally forgotten to turn them on which can be concerning. The suggestion is to see if a schedule timer can be added to the software so that the cameras can be set to automatically turn on and off at predetermined intervals. I’m certain that there are other Eufy customers that would welcome this feature as well. With this added feature, not only will there be peace of mind knowing the cameras activate and deactivate when expected, the battery service will be extended between the need to recharge .

eufyguy, Dec 10, 2022

Awesome Home Security system and company!!!

I would like to start by saying Eufy is a great company that cares for their customers 100%. Before I buy anything I like to do my homework and after researching for days and contacting support for a few technical questions I had, we decided to buy some cameras to test them. First of all, these cameras are awesome. Great video resolution, video quality is very clear and the motion is clean. The Homebase 2 storage is fixed at 16 GB, we have been using it for about a month and it’s not even 15% of the storage. Features are great, the speakers and talk back are great. The siren alarm is loud enough to call people attention and scare whoever would like to try to steal the cameras. We love it so much that we decided to invest more in Eufy Security by getting more cameras and a doorbell 2K for our house. We are looking forward in getting the new smart door lock device that they are releasing soon I hope. Overall, this system is amazing specially on storing your videos locally not on the cloud for privacy and security. We definitely didn’t go wrong with this system. Thank you Eufy for providing a great product for the protection of our home.

Fuentes2015, Jun 30, 2020

Excited at first but DISAPPOINTING overall

We bought Eufy doorbell cameras for 4 different properties. At first, we kept getting false alerts where the cameras would send us alerts and record 1-2 minute video clips because they thought everything from a railing post to a tree was a person. We adjusted the “human recognition” sensitivity settings and this happened much less. This biggest disappointment is several of the devices will simply go offline with no warning or alert. We only discover this when we decide to check the live feed on the property as we have not gotten motion alerts in a while. We confirm there is WiFi at the property but still get told the doorbell is not connected to WiFI. We called Eufy tech support and they told us to try restarting the device from our phone. We try doing this dozens of times but the restart option appears hit or miss, with it only working about 1 out of 20 attempts. The lack of reliability alone makes these virtually useless. Can’t call it a “security camera” if it just goes offline at random, doesn’t notify you that has occurred and there is no surefire way to troubleshoot and get them back online.

Guy 7 billion, Jan 29, 2023

Description

The eufy Security app gives you the power to control your home protection with the eufy Security ecosystem, including products such as HomeBase, eufyCam, Video Doorbell, Entry Sensor, and more. Just access from your phone to review your home security anytime, anywhere. Privacy Protected - eufy Security is designed with your privacy in mind, offering local storage secured with military-grade encryption.

Convenient Integration - Feel safer with easy access to advanced facial recognition, motion detection, and self-learning. Plus, you can access it hands free via Alexa or the Google Assistant. Always There - eufy Security's ecosystem is designed to be fast with industry-leading battery life and built with durable materials with a weatherproof rating for outdoor products. And it's all backed with the commitment to quality from its parent company, Anker. If you have any questions, feel free to contact us at [email protected] Terms of Use: https://security-app.eufylife.com/v1/overall/termsof?type=termsofuse Privacy Policy: https://security-app.eufylife.com/v1/overall/termsof?type=privacypolicy