Icon eBay: The shopping marketplace

eBay: The shopping marketplace

  • Shopping
View in App Store

eBay: The shopping marketplace

  • Shopping
4.8
3.3M ratings
Age Rating

12+

Seller
eBay Inc.
View in App Store

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User Reviews for eBay: The shopping marketplace

5
Convenient and Easy to Use.. PLEASE READ

I have been a seller on EBay since 2004 and to this day I still love to sell and buy. This app is my go to nowadays. Selling is a breeze and this app makes it that way. Take a picture with your phone or tablet and post your item within a few minutes. Buying can be easy as well if you find what you need and check out, especially if what you are purchasing is new. BUT.. If you are comparing used items, it can get a little tricky. When you are looking for a particular product and there are several different listings of that product, I tend to look at the same listing over and over again if the listing looks similar. This is a pain when there are 25+ of the same product. Therefor I would love to see a option to hide a sellers product that I know I definitely do not want. My idea is...from the list of items, just slide the product you are no longer considering to the left or right and touch hide so you wouldn’t be able to see that listing just for the time you are presently on the app. I’m sure I’m not the only ebay customer that is meticulous when choosing which product to purchase, especially when it’s used. It would save your buyer so much time! Please consider this option and thank you!

Blù, Nov 17, 2018
5
A Better Shopping Experience

I’ve been with EBAY almost 20 years and I’ve never once had a bad buying or selling experience that caused me some sort of anxiety to the point I wanted to cancel my membership. I can always trust that the reviews and ratings given to both parties are accurate in helping me to decide if they are a legitimate, honest and straight forward EBAY’ER before I do business with them. A much larger online store booted me from making anymore consumer reviews through my buying profile because I was giving them too many good reviews. They said it was because of the descriptive “review wording” I was using that caused some suspicion and perhaps I was favoring that company more so over the others. Could you believe that! Reviews are meant to critique both the buyer and sellers shopping experience so other consumers can evaluate them and decide for themselves if they want to do business with them or not. Also, I don’t mind waiting a few extra days of shipping to receive my product through EBAY because I know it will be what I ordered to begin with, and If I have any issues, I can trust it will be handled in a professional and friendly manner without any hassle. For me, I’m back to doing more of my shopping on EBAY. It’ll be worth it.

DJ Mr B, Jun 14, 2020
5
Superb

I don’t write reviews for apps but I feel I’ve used this app long enough to know I should write a review. I’ve been using this app since 2015, since I got my first job and a debit card. It’s been good to me thus earning a 5 Star rating and my experience with the app or just the website in general has been superb. I’ve bought many things from impulsive to necessary which I can say has gotten me to spend a lot of money but was given the convenient opportunity of shopping from sellers all across the globe. This app is the reason why I was able to save money on camera gear and even buying a computer to start my own freelancing career in photography and art. Where I’m from, we don’t have taxes but the things I’m looking for can be a little to pricey for my wallet and I get offers on eBay to save a bit of money and free shipping. I can shop at a certain big name website ( starts with an A and ends with an N *you know what I mean ) but shipping is never free, NEVER but eBay is for me and that’s a major plus. I could sit here writing a review on my experience with this app all day long but to summarize it all in this one review, it’s a good app and it’s easy to use. Everyone has probably used eBay at one point in their lives and some probably got ripped off and ignored eBay entirely but for those who’ve stayed as long as I have probably had more good experiences that outweigh the bad ones and that’s enough to keep me around.

Lt. Noin, Feb 13, 2021
5
eBay is excellent

Love the eBay app .. and everything about eBay My favorite place to get the things I like Aloha .. DeanThe only problem is I’ve called and explained a bad review to eBay that wasn’t erased as I spent many hours on the phone with eBay after I even finally got the buyer he gives me an unfair review making it very difficult to sell other items now plus actually lost money and spent many hours at home trying to give this guy his refund and I hope you will erase it as he claims he Accidentally pushed purchase but then how could he accidentally go to checkout and pay .. then I get all the blame it’s very sad Also I’m trying to bid on several inexpensive items and my restrictions still haven’t been lifted as I explained to the eBay customer service on the phone I’ve been in and out of the hospital from a hip replacement surgery where I wasn’t allowed access to my iPhone or laptop as they said it could interfere with the medical equipment and when I was released the items were already won at auction but unable to pay and then I got the restrictions as you can see I’ve been a loyal customer buying hundreds of items and would appreciate the bidding restrictions lifted please … thank you kindly.. Dean

PurpleRhino1000, Apr 21, 2022
5
Ridiculous eBay moderation team

I’ve been selling and buying through eBay for a long time and I also sell many different app with no negative feedback. The issues is not receiving negative or positive reviews but eBay has a team that you can request to remove negative feedback I contacted with customer agent and they do not have authorization to do it and other department can not speak with you . There is an customer agent name angela , who told me I will put a request for speaking with my supervisor whose name “ max “ and we will contact with you in 24 hours Nobody either called or sent any messages since I have received very unfair feedback that I did not even make business ( customer paid and I refunded her ) In eBay platform buyer has a right to give you a feedback even though there is no sales between buyer and seller this is ridiculous!! there is no other sales app as an example of this matter ! I will leave the platform cuz there are tons of Low iq people that can give you negative feedback for a mistake that shipping carrier makes such usps ships the box next door of buyer door and person gives you bad review for a mistake does not even in your hands either relatives your company !! But eBay does not remove the feedback don’t even waste your time they tell you speak with the person that gave u the feedback you wanna remove (very much problem solving approach)

Sademmm61, Nov 29, 2021
5
You Cancelled Dr. Seuss???

I was really disappointed in eBay’s decision to pull some of Dr. Seuss’s children’s books from its listings. I think the culture in America, corporate or otherwise, has given in enough to these irrational demands to rewrite our history. I also think the decision to take this course of action without being given evidence of blatant racism in Seuss’s books but rather critiques of alleged overtones found by modern critical race theorists is a scapegoat move on the part of eBay to avoid taking part in a larger discussion. I have found it to be true that people who rarelysee specific prejudice in media but instead feel that certain offensive but obscure messages are being conveyed subliminally are actually projecting their own prejudiced thoughts onto someone else’s work. Seuss wrote books about environmental conservation and social responsibility. I highly doubt he was taking the time to work cheap shots at other minorities into his stories. Were some of the conventional wisdom depictions that he used then be considered stereotypes today? Maybe to some. Would anyone, including himself, have thought the same thing when these books were being published initially? No. Does he deserved to be judged and censored by today’s ludicrous standards? Absolutely not.

SilAsPSilAs, Mar 06, 2021
3
Upgrade your app

With many fads these days, opportunity is quick to pass by. Do not miss the opportunity to stay ahead of any competition. UPGRADE THE APP. Mobility is the path of the future. More and more people are starting to live on the go and the app is much easier to access while traveling. There are SO MANY features available on the website that are not available through the app. This costs the company tons of money by not adding many of the selling features. There are other things as well, such as the ability to send invoices, issue refunds, have better watch lists, having a better selling centers for eBay stores among others. You should also expand the ability save more drafts for a longer period of time as well as the ability to go further back on items sold by a seller. 2 months is ridiculous. Even the ability to go further back in terms of items bought would be smarter (2-3 years is great but 5-7 years would be much smarter). The search algorithms could also use some serious work. There have been numerous times where I was searching for items using key words in the titling and still have to search for 3-4 different terms to find items. You should also expand the “similar items” section and REALLY do some work on that. If you have any additional questions, feel free to reach out. I work for a Fortune 500 company and spend much of my free time on the app. I can provide some useful insight. Thanks.

smokeef, Jul 12, 2022
1
Don’t recommend them for selling anymore

I’ve been with eBay since 2008. Recently had an issue with a buyer that asked for a refund which I clearly stated it did not offer refunds all sales were final in the listing. Item was sent out packaged with double wall foam and bubble wrap as well as even more bubble wrap in the original box. He states I sent him a defective item yet stated he has the exact graphics card that is doing the exact same thing. Fact he has my card and his card doing the exact same thing equals either a driver issue or hardware incompatibility. I said look I’ll just refund you and send me the card back. But I was having so much anxiety from the whole situation and frustration I said keep the card keep the money and be done with it. After so many years with eBay I am finally going to put in a request to permanently close my account. eBay does nothing to protect its sellers and let’s you get ripped off. I’m out money and a graphics card. It is what it is though can’t let him get to me, just keep in mind buyers on eBay will do this to you, they will buy from you then don’t know what they are doing complain and get to keep your item and money. It’s just not worth it anymore to sell here. It’s been a good couple of years, that helped me offset paying for new computer builds selling my old hardware in original boxes and packaging. but if you plan to sell here keep in mind eBay will always screw the seller over.

Spartanv296, Sep 23, 2020
5
Hate the app update

Ebay has wrecked this app. The easily usable & navigatable app is gone! Ebay has disabled the older version of the app which I really liked and left me with this new version 5.18.0 which I can't stand. There is no user customization anywhere! Now the home page is nothing but suggestions, “deals of the day” & ads, where is my user data? I have saved searches, members & collections which I am not able to set as my home page nor am I able to view anywhere else either. At least on the desktop version I can switch from the home page to the “saved” page but that option doesn’t exist on the app. The “my ebay” page also has no user customization, I would collapse the left hand column while looking at items in my watch, purchased & recently viewed lists, instead the viewing window is only 1/2 the screen while the left hand column just takes up valuable screen space. There are a myriad of other issues I would alter through user customization but I can’t go over all of them here.When Ebay updates their app; give the users, whose sales and purchases finance Ebay, the opportunity to customize their experience.I’ve been an Ebay user for over 16 years and I hope the designers of the Ebay app read these reviews and incorporate the users suggestions into the next round of updates. I won’t be using this app until further updates are made, instead I’ll use the desktop version on my ipad, which is set up with my preferences.

Suzs iphone, Mar 02, 2018
3
Problems inside the app....

I don’t like the new format. While building ads, I should be able to turn features off and never be asked those questions again, like allowing the seller to give me a half price offer, shipping the item for free, or if I want consider reducing the price over time. Though those options might be consider by some, they absolutely don’t work for me and it adds extra time and worry to building an eBay ad. I would like to see, easier access for creating sales, easier distribution of my sale flier (past, non- following buyers), and more apparent of the actual things I purchase. They need to remove “sell” and “selling” terms on the front page, as it makes it more confusing to navigate. Finally, though buyer protection is nice, there needs to be a better follow through investigation on return items. Many times the buyers circumvent my “no return” clause, with made up conditions just to make me look like a bad seller. Often times, the past buyer’s have confessed that they did not read my description; only the title. This gives me an unfair advantage to me because they didn’t do due diligence before that bought the item.I am always willing to further express my on going concerns. I have been a seller for a few years and have experienced several changes. I need some cooperation from EBay in order for me to continue as the luster of being a seller is starting to fade fast. Please let me know,Tom

Tcar368, Mar 14, 2020

Description

Buy and sell the brands you love, wherever you are. Whether you’re looking to discover deals or make money selling, simply download the eBay app to get started. New to eBay?

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