EASI Asian Food Delivery
View in App StoreEASI Asian Food Delivery
3.8
Age Rating
12+
Seller
Hungrypanda Au Pty LtdGrow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
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89
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In-App Purchase Price (Subscription or Non-Recurring)
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User Reviews for EASI Asian Food Delivery
this app is not good
I have couple of orders from this app. The time approximation on map is absolutely trash. It tells you 15 mins away but arrive in 3mins or the opposite(which is funny).
DO NOT USE THIS SERVICE
Zero customer service. Always late. Always cold.
Overcharge you all the time!
Always trying to overcharge you and never willing to give you the refund!!!Try to review your bill every time!!!Always get the order wrong or delivery super late!!!!!!Postmate and Fantuan is way much better! Rude customer service 用过几回 体验极烂！一定要好好看看信用卡账单 送错送晚了好几回 磨磨唧唧不愿意退钱 还告诉我就几块钱……有一回夜里外卖餐厅十二点就关门了 他们十二点三十还在路上 还狡辩告诉我没想到餐厅这么快做好……呵呵 人家十二点关门好吗 告诉我再等二十分钟就到了 让腿让退消费都不愿意Zz无语 而且每回餐品弄错了说好了返款之后 从来没有给我返过 一定要自己查账单 抓到他们好几回 打回去客服态度还巨差 让我自己经常查账单 自己检查他们退没退 就几块钱至于嘛 呵呵 postmate 饭团外卖送错了都马上退钱 用户体验比这个垃圾强多了 现在已经删除了 垃圾软件
Two hour waiting time for the first time use!
It’s the worst app I used ever! Delete right away after get the lunch at 14:40, two and half hour after order!
Don’t use it! They stole your money
Don’t use the EASI. They literally asked you to pay for the promotion. The money you paid for the promotion, was not apply to any order. Don’t get hooked!
Waited 2 hours for lunch
Granted it was a rainy day. But it shouldn’t take 2 hours to get food from a restaurant 10 min away. There was no proactive communications on late orders. I had to check with support multiple times to get the status. 1 star for good selection of Asian restaurants. But they don’t have good delivery logistics to support.
Awful. Not enough drivers.
My food had been ready for over an hour before their driver picked it up. By then it was cold so I called to cancel, but the driver did not speak English. So they dropped it off and I couldn’t get a refund. Took me 3 hours to hear from customer service who offered a $10 gift card. Worst experience.
My first ever bad review for an app
Don’t use this app!!! If u wanna get your food after 2 hours. 底下好评全是APP开发商刷出来的吧！！！千万别下载这个软件 他们根本人手不够 她妈的点个菜过了一个小时都没人接单配送。接上了之后30分钟才送过来（距离只有500米而已）。人生第一次 用了一次就删除了的东西 真是垃圾
Over-priced and Late
Honestly I’ve had a few good experiences but they were over shadowed but the numerous times that I had to wait 1-2 hours for a small drink or meal. I can never reach customer service as an English speaker (even though I can speak Chinese, just not as well). You also can’t cancel the order of the merchant has already made your food. However the merchant usually makes the food before a driver is assigned to it. This prevents you from canceling the order due to driver delays which is where most of the waiting time comes it.
Extremely poor customer service
The app seems to have merged with HungryPanda not long ago. Nevertheless, they do not issue a refund if your food is not delivered. The customer service is more keen to protect their drivers than customers. Recently they’ve added a rule that you have to pick up the order face-to-face a couple of minutes upon the driver’s arrival, otherwise the driver could just leave with your food and you’ll have to pay $10 more for “another delivery service”. Again, in such cases the customer service would do anything to gaslight you that you’re obligated to pay extra to the drivers. I highly recommend that people consider a different delivery service.
Description
EASI是熊猫外卖旗下的海外华人外卖及生活服务平台。 为海外华人提供美食外卖、旅游休闲、在线商超、智能收银等全方位的本地生活服务。 全球已超过25000家餐厅入驻EASI，足不出户，就能享受全球美食。除了外卖服务之外，用户还可以在EASI轻松选择超市百货、鲜花蛋糕、跑腿代购等服务。 直至目前，EASI已开通澳大利亚、新西兰、美国、加拿大、英国、日本、马来西亚等7个国家，30多个城市，每年服务超过百万华人用户。 为什么用户选择我们? 全球超25000+餐厅入驻，足不出户 吃遍全球。 新用户注册，首单免运费。开通EASI会员省更多。 旅游玩乐，在线商超，本地生活服务全覆盖。 超快配送速度，24小时客服响应，吃的放心。 成为餐厅合作伙伴 EASI为餐厅商户提供一系列的在线营销及实时配送服务。大幅提高餐厅的营业效益，提升餐厅品牌知名度。 成为外卖配送员 坐拥EASI海量外卖订单，实现稳定高收入。成为顾客与餐厅之前的桥梁。 成为我们的加盟商 利用EASI成熟、简便的外卖运营系统以及全套外卖营销培训支持，轻松在本地开展专业的外卖配送服务，与EASI一起开疆扩土。
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