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DW Mobile App

  • Productivity
View in App Store

DW Mobile App

  • Productivity
2.6
48 ratings
Age Rating

4+

Seller
Sunghyun Kim
View in App Store

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User Reviews for DW Mobile App

1
No remote access, no iPad support

Once you leave the house, DW Mobile DOES NOT CONNECT! In these days of much less expensive home monitoring, I have found that I cannot access my camera views from anywhere except my house, unlike ADT, SafeLite Home, Apple. DW Mobile does not support remote access! Unbelievable! Earlier versions of DW Mobile supported streaming on iPads. New version does NOT support mini iPad (version 2) and iPad support is unreliable, live streaming works less than 1 hour! Incredible. The tech staff at DW Mobile App are terrible and do not offer any solutions. DW tech staff acknowledge that earlier versions of DW Mobile App worked on iPads, mini iPads quite well but subsequent updates eliminated many features! Terrible app and horrible support.

BoardinMalibu, Apr 13, 2018
5
Works perfect

Install was simple. The app loaded perfectly. Setup on PC without any issues

bubbav2, Sep 27, 2018
5
Works Perfect !!!!!!!

I have multiple DW systems and it is nice to have one app that connects to all my devices.

EYECU69, Jan 15, 2019
1
Garbage app

Force closes all the time. The buggiest app ever. Sure wish my security company would use a different app. Very non user friendly for mobile devices. Not all features work on the phones. Seems like the company needs to invest a little more on someone who knows how to develop an app that actually works as it’s supposed to.

leagle18, Feb 01, 2020
1
App crashes

This app does not function on iPhone X. Once loaded it will operate one day and then crash every time you open after that. It simply does not work. Do not buy DW cameras if you want to monitor on iPhone.

LHP4, Aug 10, 2018
1
Not impressed

Been trying to get my mobile app set up for my coffee shops alarm system for a week and this app does not work! It saves the info but won’t load live video feed and then always crashes.

LiL K :), Aug 08, 2018
1
Mobile not working

You can see the Cameras but once you click on it you cannot see anything to Keith Stone connect and disconnect not working even with the new update please fix ASAP was working until the last update help in this new one I downloaded today fixed it but I had

Mike 123456789, Aug 29, 2018
5
Works Seamlessly

Love being able to view my home cameras from anywhere. Easy app and just works.

Pwr user, Jan 15, 2019
5
Works great

Initially it seems awkward. But once you learn how to switch between sites (push and hold until the image “jiggles”, then drag to the display screen) it works very well. Also, it helps to learn the trick how to drag windows around to change the order of the cameras on your display. I like it a lot.

RavenRidgeBoy, May 30, 2018
5
Works Great

Love the ability to drag and drop cameras into the view. PTZ controls are pretty sweet! Live and search on split screen plus timeline search...sweet! Cross platform, too!

Slinger1978, Jan 04, 2019

Description

Digital Watchdog’s new DW Mobile app for iPad and iPhone devices works seamlessly with Digital Watchdog’s popular DW Spectrum™ IPVMS and VMAX DVRs/NVRs. DW Mobile allows you to view, playback and capture still images from a surveillance system on your smart phone and tablet. APP FEATURES: • Access Your Entire Security System with the Touch of a Finger. • Remote Monitoring of Multiple Sites. • Supports Unlimited Sites. • Create Unique Layouts with Cameras from Multiple Sites for the Ultimate Mobile Surveillance Experience. • Drag and Drop Camera Layouts and Reordering. • View Up to 16 Cameras per Screen, and Have Up to 128 Cameras Open at One Time (via On-Screen Scrolling). • Split View (L/S) Displays Live and Recorded Video. • PTZ Camera Control. • Capture Image Snapshots. • Send E-mail and Text Notifications with Image Attachment. • Server Location Services Powered by Google Maps® – Locate All Your Systems Quickly and Easily by Their Geographical Location. • Pinch-to-Zoom Digital Zoom Support. • Password Protected for Complete Security of Your Systems and Data. • Welcome Tour, Tutorial and Complete Help Menu for Onscreen Assistance.

ADDITIONAL FEATURES: • View Multiple Sites on One Screen (Pro Version). • Search Multiple Cameras Simultaneously (Pro Version). • Bookmark Setup and Search (Pro Version). • Export Short Videos in .AVI Format and Share via Email or Social Media (Pro Version). MODELS SUPPORTED: • Blackjack Cube™ NVRs • Blackjack E-Rack™ NVRs • Blackjack P-Rack™ NVRs • Any server running DW Spectrum™ IPVMS • VMAX IP Plus™ NVRs(Direct connection only) • VMAX AHD CORE™ DVRs(Direct connection only) • VMAX A1™ DVRs(Direct connection only) PRO SUBSCRIPTION DETAILS: • In addition to the DW Mobile app, you can experience a 30-day free trial of the DW Mobile Pro app. The Pro app allows you to view multiple systems simultaneously, search recorded video from multiple cameras simultaneously, export and share video clips and provides other advanced features. After installation, you will not be charged during a 30-day trial period. • To continue to benefit from the many features included in DW Mobile Pro requires a monthly (one-month) subscription of $1.99. • After 30 days of use, you will be charged a $1.99 monthly subscription to your iTunes account at confirmation of purchase. You can cancel the Pro App subscription at any time and return to the free DW Mobile app by downloading it from the App Store. • The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current one-month period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal as DW Mobile Pro App Subscription. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. TECHNICAL HELP AND ASSISTANCE: We are constantly working to eliminate crashes and update the app. If you experience any crashes or freezes after installation or update, please contact our Technical Support Department at [email protected]. A quick email to our support team helps our developers to identify and resolve crashes faster.

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