Icon Allegion ENGAGE

Allegion ENGAGE

  • Productivity
View in App Store

Allegion ENGAGE

  • Productivity
2.4
20 ratings
Age Rating

4+

View in App Store

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User Reviews for Allegion ENGAGE

1
Terrible app

App continues to crash. Terrible terrible terrible. Spent 7k for my property and can’t get 1 lock to program. Someone needs to fix this ASAP.

anthony pronos, Jan 27, 2020
5
Love managing my locks using my cell

Great app & easy to use. Love it.

Hunter5437, Jun 23, 2020
1
Hot Garbage

System is always buggy. Locks never connect to WiFi or to devices that are being used to make changes. Updates never occur without running in to constant issues. It seems as though the developer has come out with an updated app, and this still has yet to help with all of the previous reoccurring problems. I will recommend to everyone I know to NEVER use this product! EVER!

Hzhaonsv, Mar 12, 2019
1
Still horrible

There’s no way of knowing you’re updating the users. Once you hit sync, they’re not progress bar or anything showing it’s updating. There is also no confirmation showing it has been updated. This is ridiculous.Plus stop asking about using location services every time I open the app. You sure know how to loose customers.

IMY0URHUCKLEBERRY, Aug 30, 2018
1
Wow. Disappointed again.

Schlage has once again created an underwhelming, corner cutting, unacceptably prices system. App constantly crashes, it won’t allow master keys without allowing no new users to sync to new locks, credentials will just disappear from the system without being able to reprogram them making them completely useless.Unacceptable. Fix this.

JTBennings, Jan 27, 2020
1
Crashes When You Try to Delete a Device

Crashes every time I try to delete a Unit to turn it over to the building owner after the last update. Was already a weirdly unintuitive software and this is the final straw to make me hate having to use this app. Why this is the software that comes with a standard entry door spec is beyond me.

mac10@UC, Apr 08, 2022
1
Doesn’t work with iPhone 15 update

Ever since updating I cannot use the app it just says “not connected to wifi or SSID”, which is insane. I’m connected to wifi and using all other apps with no issue. Absolutely awful!

Princess Jerri, Dec 05, 2021
4
Easy Enough

It isn’t the best and most user friendly software. I have it for a business and it’s worked for the last 5 years. We are constantly having to reprogram fobs with employees interchanging. Batteries are having to be changed out every few months but it’s understandable as we have employees going in and out of these doors constantly, every day all day. We have locks on the doors too so if a battery does go out, we can get in and change them out. My only complaint is how long it takes when reprogramming. It doesn’t always work so it’s a constant battle of deleting cookies, closing the app, logging back in and trying again. Sometimes I have to do that process 3 or 4 times before I can get a fob to connect and reprogram. I usually have to set aside a few hours to program a small handful of fobs on 3 doors.

Shelbs519, Jul 28, 2021
1
Senior living

I’m a director at a senior living community and it is unreal how poorly this system is. Do not buy it!All the reviews are correct. They just stop working and you can’t re commission the lock. I’ve spent hours and hours trying to get them to work again. I expect a better product from Schlage.

shinebox79, May 08, 2020
1
Horrible!

Doors just stop working under resident keys but masters still work. You try to delete to reset and now you can’t connect to the door or find the door on the app. No devices found at all as a matter of fact. Then you have to purchase a new lock in order to get the door working again for the resident. This is the worst software ever! Batteries are constantly dying in less than a year. Some doors we’ve had to change batteries out 3 times and the year isn’t over. Do yourself a favor and DO NOT PURCHASE this product! I wish I could give 0 stars!

UNHAPPY LUMIN CUSTOMER, Jan 15, 2020

Description

Welcome to ENGAGE™ technology, the new connectivity platform from Allegion that makes it easy to connect people, openings and access together, delivering cost-effective intelligence and efficiency to any facility. Combined with the new Schlage NDE-Series wireless lock, ENGAGE technology opens the door to a new level of intelligence with optimal visibility and control. You now have the ability to see exactly who has access where and when, right at your fingertips.

And, you can transition from mechanical keys to electronic credentials with technology that’s easy to install, easy to manage and easy to use. With ENGAGE technology, it’s more affordable than ever to use electronic locks and credentials for interior offices, common areas and sensitive spaces. Use the ENGAGE mobile app to: □ Add new locks □ Configure and manage locks □ Enroll and manage credentials □ View activity (audits) and alerts by lock □ Update door files and firmware □ Perform diagnostics Solutions featuring ENGAGE technology can be customized to fit any size of business or budget and easily adapt to your growing or changing business needs. So whether you want the simplicity of a standalone system or the sophistication of fully integrated access control with one of our alliance partners, ENGAGE technology delivers a new level of security and convenience to the workplace.

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