CVS

Name: CVS
Rating: 4.45536 (5567 reviews)

Shopping

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CVS

Shopping

4.5

5.6K ratings

Age Rating

17+

Seller

CVS Inc

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User Reviews for CVS

Prescription

I have been with you for more than 20years with your service at that point I have satisfied with your service. But after march 10, 2021. I am not satisfied since you don’t have a medicine that I need for my chronic pain that i suffer from, the medicine is buprenorphine 10 mg patch. But the worst thing is that you doesn’t do the best to get the medicine. It’s very unsatisfactory that you doesn’t try to help the patients to find as quickly as possible keep the patient happy. Now I have to find another pharmacy to get my medicine that I need for my pain. Thanks. The Cvs pharmacy num is 7132

Anniesan73, Mar 16, 2021

CVS pharmacy

This app is not alone in the total crap which it tries to sell a person while they’re simply trying to refill prescriptions. And that too is a major headache. Once a person wades through all the crap and thinks their prescription is on the way CVS emails and texts again and again and every one leaves a person wondering how all this could possibly be called helpful or convenient. It is neither. Simplify this app and/coordinate with your in store computers please. Every time someone has to call a store to do what should have already been done it is a waste of their time and the CVS store employees time also. Advertise crap all you like but it’s still just that. The fact that the nickname “ had enough” has already been taken should say it all! One star as a rating is way above what this mess should be given.

dont wanna hear from me, Sep 26, 2022

Unreliable and unclear

Hard to find pre-payment button since it is now necessary to press start delivery (no clue that this is how to get to prepay page). When put credit card info in, took 3 times to be able to type in number despite cursor on box, despite valid credit card and correct numbers, error message “need valid payment method” comes up...had to put info in 3x before it magically took payment(no change in numbers entered). Despite rx ordered, when pressed recent orders, only one rx came up of med that i had already marked as no longer needed. The 2 rxs that i needed were not on this list. When box came up9without me asking for it) to participate in survey , i said yes, pressed yes button and no survey came up. When i hit pay, the survey box came up again and no survey appeared. Since changes were made to this site, it must have been a web designer knucklehead. It is markedly useless for the purpose i need it for. Fix it!

dr philH, Apr 29, 2021

App suggestion

I would like to have the ability to upload a medication coupon card information in advance of my prescription being filled. The way it works now, I go to CVS to supply coupon card but they won’t take it until prescription is in house. So prescription is sent electronically and I go to pickup my prescription and then they have to throw out the paperwork and reprocess my prescription with the additional information that they didn’t have. Making them work harder, wasting paper and ink, and making me wait longer in the store than is necessary. If we could supply coupon card info in advance of medication being filled by pharmacist, this would be a savings for all!

MakeMYmark, Jan 25, 2022

Crazy, Useless, Duplicate App

I cannot understand why CVS has this app! Do not use this app if you are trying to have prescriptions delivered to your home. During this covid-19 crisis, I was trying to have my 91 year old father’s prescriptions set up to be delivered to him. Nothing but nothing worked. The app seemed capable in every way except for allowing to choose between pick up in store or deliver to home in the prescription section. I spent hours over two nights trying to figure it out.Finally, at the App Store, I realized CVS has two identical looking apps. There is absolutely nothing different looking about the icons. Only upon close inspection did I notice this app has the word Shopping under it.The other identical app has the words Pharmacy, Shopping, and Photos under the title. This is the one you need if you want to have prescriptions delivered to your home. Both apps look identical and open and are navigated the exact same way! Yet, they are not the same functionally. This app never even indicates that it cannot be used for having prescriptions delivered to your home. Why would CVS have an app just for shopping and one for Pharmacy, Shopping, and Photos? CVS, get rid of this app and keep the one that names all three functions. It would save many people hours of aggravation.

Mark J Val, Apr 01, 2020

"Pharmacy" part of this app needs some work!

I mainly attempt to use this app on my iPad to refill Rx's. However, the "Pharmacy" function of the app frequently has issues; Rx's updates are too ambiguous or completely inaccurate, (e.g. "On Hold" or "Contact your pharmacy..."). Consequentially, when phoning my local pharmacy, orders 'never existed' or 'were returned to shelf' or 'ineligible for refill'; Indication if a refill was submitted via app, by phone, or in-person should be listed (yes, "automatic refill" can alleviate some of that uncertainty. However, that one alternative has its Cons, too.); Turning "on" the option to receive text alerts or even input my standard 10-digit cell (at&t carrier), consistently and inexplicably returns to "off" and won't save anything; and the "Feedback" tab presents to 2 choices that regardless of selection, opens a screen with a CVS banner header with no words, forms, or "back"/"cancel" button. It's all just very frustrating.

Mysterriou$, Jan 04, 2022

Useless Update - password issues?

Last update didn’t seem to do anything but cause password problems. If you have a simple password like I did, you will get an “incorrect email and/or password” message when you try to log on. Unfortunately, due to lazy programming, you will get this even if your password is correct, as long as it doesn’t meet their new password requirements. They now require passwords to contain at least: 2 letters, 2 numbers, and 1 special character. If your password doesn’t, you will keep getting the “incorrect” error until you either change it or get locked out. No reason whatsoever for there not to be a more helpful message in the app. Additionally, based on other reviews, iPads lost the ability to view the app horizontally. I’m incredibly jealous! Us iPad Mini users have been stuck vertically for years. I would love to be able to view the app horizontally, even if it meant scrolling a little.

njzeus, Apr 15, 2019

CVS Pharmacy

I am totally disgusted at the way that CVS’s policies regarding pain medications are affecting the people that NEED IT. I am totally disabled due to a severe injury and I also have fibromyalgia. I have been waiting since Saturday (6 days) for my pain medication to be in stock even after a special order. The pain is absolutely debilitating.A big company like CVS with millions of customers should be fighting for the right to have enough medication for their customers. This has happened to me several times and it’s like going through withdrawals every time it happens. A computer should NOT be ordering the medications needed if they can’t figure out how to order enough. And CVS should have representation to STOP this from happening to the elderly, disabled people and anyone else with a valid prescription from a pain management specialist. The drug addicted people will get their “fix” regardless of these ridiculous laws that are only hurting the people that really need it.

Rocko0714, Nov 11, 2021

Poor customer service at store 8782

I worked in the retail field as an Area Manager for Mervyns for 14 years. During that I trained employees on customer service. I am not a “mystery shopper” but if I had been one, your store would have failed. I also worked in HR and brought trainers to train our employees at the Health District. Your customers should expect kind, courteous staff. I went to your store today and “George” rang me out. Maybe I have higher standards having worked in retail but there was no acknowledgement as a shopper. Upon walking to his checkout counter he just looked at me. I expected a greeting (not picky hello would have been okay). There was not any words to greet me into his store. When he was done ringing me out and I had paid, an exit or thank you would have been appropriate. He handed me my bag and said, “ there you go”. Wow! He failed miserably; did not thank me Or wish me a good day. What has happened to customer service? Do we not train our employees on BASICS? What is wrong with this employee that he cannot talk simple basic conversation.I will continue to shop at my local CVS. This store was out of the way close to GNC. Will not return to your store. Was very discouraged with this employees lack of caring. He appears to be mismatched to this job.

sd01131970, Jun 02, 2021

Major issues

1. I got an email saying that I had two prescriptions ready for refill. When I selected the link in the email to “refill now” it opened the app and said that I had nothing to refill.2. I log into the app with fingerprint. This method gives me access to any account that know the email address for!3. Every time I pick up a prescription I am asked if I want to put it on auto refill. I say no because I travel and I don’t always know the location for the next refill. I just upgraded ... the two prescriptions ready for refill were set to “auto refill” and I could not change the setting. 4. If I have a prescription that needs to be renewed the app asks if I want CVS to do it. I select yes and the app confirms that it’s in process. However, if the doctor is not local to the pharmacy then nothing is actually done. I ran out of an item because of this. I showed up to pick up the drug and the people treated me as if I should have known not to believe the app. So the only way that I know of to deal with this is to change the pharmacy to the one local to the doctor and then that CVS will renew and refill. Then I go to the CVS where I am and have them cancel the first order (which has been filled and ready for pickup) and refill it. Appears that the testing of this app is poor.

WBP115, Mar 23, 2019

Description

Staying healthy. Saving time. Spending less.

The CVS Pharmacy® app makes them all easier. Here’s how: Checking out. Easier. • Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”). • Enjoy 1-tap Rx checkout after the first time you prepay for your prescription. Saving money. Easier. • Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. • Make sure you never miss a deal by opting in to notifications. Get photo and prescription updates too. • Plan out your shopping and saving with the weekly ad for your local store. Getting prescriptions. Easier. • Pay for your medications and have them delivered. • Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign.) • Order refills, check their status and see your prescription history. • Check drug interactions and information. Caring for your health. Easier. • Video chat with a health care provider 24 hours a day, 7 days a week. • Find a nearby MinuteClinic® for general care and clinical services. • View wait times and schedule a clinic visit (restrictions apply). • Check available health care services and insurance coverage. Printing photos. Easier. • Order prints and more from your device and online albums for same-day pickup (select stores and products). This app integrates with Apple Health (using Apple HealthKit) to allow certain users to voluntarily share their fitness and activity data with CVS Pharmacy, Inc.® Select eligible CarePass® members may activate the optional Healthy Rewards benefit and choose to connect to the Apple Health app. Please note: Continued use of GPS running in background can decrease battery life.