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User Reviews for CoServ
Smart hub is amazing
Great customer service. They have a new system and I wasn’t getting the temp email and they were able to solve it on fb messenger in a heartbeat. The new system have all the data and analysis anyone can dream of. Great job with the smart hub
Had to register again
I could not use current password with new account number. It’s not user friendly! I received a new temporary password and still get error message. This app sounds like it has need for much improvement judging by other comments. If it is going to be helpful to manage usage it should be developed from better end user perspective
Terrible App .. What’s the point. Zero stars for this app
Horrible application. From authentication to logging you in.. My grandmas Windows 98 worked faster than this waste App Store space. Fix the logging in please, make the UX experience faster and more intuitive. Less is more cause there is just too much going on and it’s all useless. P.S Even with the correct credentials I’m unable to log into my account using this lousy app.
App crashes often - fix it quickly please
I have been using the app for many years. I like the UI and the content layout in general but the app has been crashing very frequently especially when you try to view certain Usage data. If the app is not stable, no matter what other good features it has. Users will just stop using it. Please fix the issues quickly.
Utterly worthless app
Just sign onto their website instead of using this worthless app. It’s easier and has useful features. This app doesn’t even allow you to compare months or years or anything. So now I know my high rates are being used to write junk programs like this. Swell. ☹️ CoServ seems to be really good at wasting my money. Since they are monopoly, I cannot switch. I absolutely despise CoServ.
Works well, but crashes when viewing usage
When the app works, it works great. However, when I try to view usage for a specific day or for a time period the app crashes. Happens quite frequently.
Works well, but crashes when viewing usage
When the app works, it works great. However, when I try to view usage for a specific day or for a time period the app crashes. Happens quite frequently.Update: new version rolled out that fixes the instability issues.
Unreliable app dies frequently
I like the app when it works. The data is helpful for the most part. Unfortunately the app is unstable on my iPhone and May abend a few times before you can see what you were looking for. If the app was stable I would probably rate it a 4. The comparison chart it shows me when I first log in is meaningless to me and not helpful.
Apple Pay Option Would Be Nice
The app gets the job done. The UI is pretty janky and I would rather not enter my payment info directly. Apple Pay would be a nice feature, otherwise the app really doesn’t offer much over the website
Good Start, some bugs
Enrollment works: CoServ wasn’t clear that you need to start an account from scratch. Your old login info isn’t relevant.Took card but wouldn’t enroll until next billing cycle so I had to make this month’s payment manually. The app erred out 2x so I tried online. Only then did it explain you can’t schedule a cc payment on line so I went pack to the app and successfully made a payment today.
Description
App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device.
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