Reliant

Name: Reliant
Rating: 4.8617 (6652 reviews)

Utilities

View in App Store

Reliant

Utilities

4.9

6.7K ratings

Age Rating

Seller

Reliant Energy Retail Services, LLC

View in App Store

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User Reviews for Reliant

Easy to me

I needed to move my service to a new location, not only did they have a way to do it on the app it was easy. I didn’t have to talk to anyone to get it done. Staying with Reliant for sure!

ComprehensiveCommentor, Jun 30, 2021

Excellent

Excellent working app with good information and productivity. I previously had technical issues with the app but customer service was very responsive and replied back with clarifying information and the issue has been resolved.

CyberZorro0, Mar 18, 2019

Can’t Submit Payment

I usually love this app, but our account is now overdue and due to a(nother) hack to our bank account, I now have a new card to add, but I am unable to access to pay. It’s telling me there’s a comport glitch or something like that. I don’t want our electricity shut off just because I can’t access my account on the app...

Displaced Kansan, May 30, 2021

Horrible app

This app is no bueno ! The other day I had to pay my bill so I did it through the Reliant app. I payed the amount I was suppose to pay and out of no were it processed TWICE !!! Making me pay double.I went to my bank to claim this and I got my money back, and RELIANT took it back again and also took $11 u don’t know why but this freaking app did it.I called them to make a concern about my money and there app and they told me I needed service calling me old but I am 28 ! I know how technology works and everything but this app sucked and I had to pay them back no matter what. DO NOT DO YOUR PAYMENTS THROUGH THIS APP!!!!

Dvllvs214, Mar 06, 2018

Easy to use!

Love this app - fixed all the bugs and VERY easy to navigate now. I can log on with Touch ID so I don’t have to remember user name and password. I can check my usage, my expiration date, even my full pdf bill - which I was impressed with. Way to go Reliant!

HTXmom, Mar 02, 2018

Problematic application

While this application is great to review your energy usage and pay your bill, I find that there are a lot of bugs using this application on the iPhone operating system. Almost every time I open up the app and login, I get an error message saying the site is down for maintenance when they are not. I am forced to completely close down the app and from running in the background well attempting to open it and login once more before it will actually let me into the site to review any information. I have noticed that I receive constant notifications once logged in informing me that my last months energy usage was higher than the previous months when this is not accurate and every time I ignore or close the message it always returns.

leone ralph, Oct 20, 2020

Easy to use

Very efficient all you need is your information that you should know so as to confirm your payment either with bank account or credit card. Still more to experience hope to eventually use more of the features to make my life easier and to manage my spending better.

Melanthias, May 04, 2021

Forever connecting spiral

It’s so frustrating. I can’t access the app to make a payment because it gives me the endless spiral. It’s not my internet or cell service because all my other apps work perfectly fine. It’s always the Reliant app at the end of the month.

Mhokee, May 30, 2022

Reliant App

With the Reliant App on my smartphone it’s so easy to keep up with my electric service. This app is so user friendly and handy! My payment options are safely stored on my phone and with one touch I’m paid. Love this! Thank you Reliant.

MHS Texas, Sep 27, 2020

Love the app when it works

This app is so convenient and easy to use, however it’s ALWAYS shut down for maintenance...ugh It’s so inconvenient, because you guys will send me a email letter letting me know my energy amount Is low... I’ll go to the app to put money on my account and it’s shut down. So now I have to live in fear on rather or not my light are going to turned off. So I have to call in and oooooo. Can you please do maintenance in the middle of the night???

rustic1433, Nov 12, 2020

Description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and get 24/7 customer support. Plus, control your Nest Thermostat and Reliant home security system from one customizable interface.

Customize your app dashboard - Choose the Reliant app features you use most and quickly access them with a touch. Keep your home comfortable and safe- Remotely adjust your Nest Thermostat, and monitor and control your Reliant security system. Track electricity usage- Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current usage with past usage. Never miss a due date- Sign up for Reliant AccountAlerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way- Use a stored credit card or bank account to quickly and securely pay your bill. Sign up for AutoPay and don’t worry about missing a due date. Cut the clutter with paperless billing. Go for average billing to smooth out seasonal highs and lows. Manage prepaid funds- If you prepay for Reliant electricity, use the app’s payment calculator to budget for your power usage. Access account essentials- Review your plan details and manage account settings. Eligible customers can also renew or change their plan through the Reliant app. Get help when you need it- Through the app, you can call or email Reliant, report an outage, find payment locations and view FAQs. For additional information, visit www.reliant.com/app. For our privacy policy, visit www.reliant.com/privacy. The Reliant app is only functional for residential customers at this time. If you have any questions, call 1-866-222-7100. *Not available for Reliant SmartStart Plan(SM) customers. Reliant is not affiliated with Nest or the products and services it markets. Nest Thermostat is a trademark of Nest Labs, Inc. All rights reserved. Electricity, Security and Home Automation Services provided by Reliant Energy Retail Services, LLC d/b/a Reliant. Electricity Services, Reliant, PUCT Certificate #10007. Security Services Contractor License TXB19469, 1201 Fannin Street, Houston Texas 77002, Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms. Reliant is a service mark of Reliant Energy Retail Holdings, LLC. ©2018 NRG Energy. Security and Home Automation Services only offered in Houston and Dallas.