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User Reviews for CoolCloud HVAC
Horrible!
Anybody with an iPhone trying to connect to their new Amana or Goodman units can forget about this app working! Just installed a brand new communicating system in my home and there were five of us in the hallway with iOS devices trying to sync these units and there’s absolutely nothing on the screen! Looks like I have to set up this unit via the push buttons. Y’all need to figure this out, Goodman, and give us iOS users something we could really use instead of a worthless interface that does absolutely nothing.🤬
Useless ap
When I finally logged in there were no dates on the most recent errors so you could not tell when the failure occurred. This ap needs a lot of work.
I hate this app
I hate this app, whoever decided that requiring it for service/install doesn’t work in the field. You are over-complicating a system that used to work perfectly fine. I’ve serviced hundreds of units with the dip switch boards and never had an issue. If it’s not broke, don’t “fix” it. And the three little buttons you can use to program the board? It takes longer, time is money, stop wasting it.
Useless with an Apple product
As others. This app is just not happening or working as an Apple product user. Deleted it and downloaded it again just to try anything to get it to work. Get to the log in page and it just keeps circling “synching” left the phone by the furnace for 30 min. just to check it again with the same “synching” still displayed. Tried to find the furnace manually in the bluetooth settings as well on the phone and a tablet still unable to connect.
Easy to use
Very clean interface with very easy connection to equipment.
Latest update 2/23 crashes the app
I have an iPhone 13 Promax. Was able to modify furnace settings yesterday. Updated app today and it crashes everytime.
HvacMom
HVAC Companies should be informed that this app is needed to start up a new furnace. The app and all the infield downloads added several hours to the job. Customer and tech not happy! Installing company has to incur the expense of additional time on job. Gave a 1 star to have this review recorded.
Google Version is more Full function
I had been struggling with this app to update furnace for a couple of days and was unsuccessful. I tried all the resets, reloads, power on/off the unit could handle. I tried on iOS 13 and 14 with no success. The app worked a little on some tasks and settings, but was unable to perform the requested update to furnace. I tried to do the same thing with App from Google Store on tablet and it worked perfectly. I now have an updated furnace with much more feature function.
Awful with no support
Just make a plug in!!! Can never connect the app to an Amana furnace, we can install the system in one day and then spend three days trying to update it. Don’t worry, your new A/C won’t work till it’s updated! Just get a different brand and fire your tech support, can’t get a hold of anyone there.
Trash
The app doesn’t work. It doesn’t connect and if it ever randomly does work it loses connection immediately. I’m inches away from the furnace so it’s pretty sad that it won’t work. Fix it and it would be okay.
Description
The CoolCloud HVAC application allows contractors to connect and communicate wirelessly via Bluetooth with Goodman and Amana premium air handler and furnace control boards. This provides a more efficient means for servicing and maintaining equipment, making configuration adjustments, gaining equipment status, performing diagnostics, viewing fault code history and ultimately simplifying the technician’s ability to ensure energy-efficiency and reliable performance.
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