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User Reviews for Changi App
Keep crashing
Crashes all the timeI tried to tap into the store to check some details and it crashedTried to tap “my profile” it crashes tooApp version 2.8.6
Used to be good
Actually used to be really good but after the version 3, just hangs. Completely useless having this. Pls don’t make changes just for the sake of it guys!
Core feature is a bad fail
Bug that doesn’t allow retrieval of rewards card to record purchases is very annoying.
Lots of bugs
Just downloaded it and tried to save a flight. Doesn’t work well. Previous version worked fine. Other issues around formatting on an iPhone 14 Pro Max as well. A down grade from the previous. Poor testing was done.
Upgrade the latest version NOT working
When open an app asked for upgrade. After upgrade UI seems nice but cannot even load anything. Cannot find flight or click on anything. How to get back the older version, which was working fine.
Always fail me when I need it most
This app requires update way too often. I have tried to flaunt this app only to be constantly embarrassed. Friends and relatives need urgent flight info and all I get is Update Required. For goodness sake, stop requiring an update for flight info. Work on your overall app structure not to cripple everything just because of an unrelated new feature that many users do not care about.
Horrible update - previous version was better
This update is absolutely horrible. The fonts don’t show properly, the maps functionality doesn’t work. It crashes far too much. Way too many bugs. The updates on baggage and others don’t show any more. Links to Carpark and maps don’t function. They have gone 10 years back in time!
Tracking Baggage Won’t Open or Load
The whole reason that 96% of users are probably downloading the app—to see how Singapore Air once again lost their bags—doesn’t even work. It just pops up with a quick “loading” icon before booting you back to the home page. I know it’s in beta but… that’s really in beta.
Inaccurate flight time, badly designed
The new interface is badly designed, non-intuitive and the only noteworthy thing is a photo of the Rain Vortex at the start. A lot of good that does to a visitor who has to check flight time. My parents’ flight was delayed by 1 hour abroad. Even Google updated the new flight time. This app did not. It continued to display the original time. For an airport that trumpets every achievement, perhaps it’s time to focus on traveler basics such as providing accurate flight information instead of an artificial waterfall and luxury stores.
Crash on Profile
Try to view my profile. Still crashes even with the latest update. Thought that it would be fix after others had write in their review. Other than that, I have no issue so far.
Description
Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips! Key features: • Travel at ease with real-time flight updates, useful travel resources, and convenient services. • Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel. • Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel. • Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel. • Learn about the latest happenings and promotions at Changi Airport and Jewel!
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