Buffer: Social Media Tools

Name: Buffer: Social Media Tools
Rating: 4.73085 (27334 reviews)

Social Networking

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Buffer: Social Media Tools

Social Networking

4.7

27.3K ratings

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Buffer, Inc.

In-App Purchases

$5.99 – $144.99

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User Reviews for Buffer: Social Media Tools

Clean UI

Best social media manager, once you can get all of your accounts added. At 20+ accounts it had proved to be a daunting task. Suggestions for improvement: include analyze with pro plan. We pay over $1,000 per year for the pro plan. We could easily just have a few of us spend $150 for a single pro plan and add analyze to it. We forked over the money not realizing that this was not an included feature. Another improvement would be time slot suggestions based off of real time analytics. The twitter extensions for best times is great, wish that was the same for all pages. I think Buffer has a long way to go, but I am totally team Buffer. I converted my team to Buffer this past month. Hoping that our CEO will continue to see value in the product. Please consider giving analyze services to pro plan members and small business members (included with the subscription). Also, it would be helpful to break down by brand. Example: group A for brand A with all accounts, Group B with brand B with all accounts, etc.

bpjake99, Apr 06, 2019

Support is ONLY for PAID Subscribers!! No “free” questions answered by humans!

Trust me- do not even waste your time with this App! I tried and tried for days to get it to sync with my accounts, and since I’m on the “free” version, I can only use two accounts. Sorry, but I’m order for me to fully know how each of my top platforms will look and perform I’m not going to automatically “UPGRADE” to God knows how much, the App won’t tell you if your on your phone- just says “go to desktop for prices”. Ummm... this is a MOBILE APP!! So anyway I write a lengthy email to their support team and immediately get an auto-response back saying...... see below....“Hey there, In order to keep our Free plan free, Buffer's email support is now limited to paying customers”. WOW!! are you seriously serious right now with this?! That right there just made my mind up 100%! NOPE! If you are smart, you’d stay clear of this time-sucking so-called “App”!! Wish I would’ve read all of the other 1* reviews before wasting hours of my time!

Jenkiddtx, Feb 29, 2020

I've been using buffer for about 7 years!

When you want to have social media presence but wanna life. This is the best thing ever! I've used the buffer computer version since 2012. The mobile option for posting to multiple platforms for about 5 years. I love that you can schedule posts to all your platforms with this easy to use program. It allows you to schedule on Facebook pages, Facebook groups, Instagram, Pinterest, linked in. It’s a way of creating a “presence” without being chained to social. To actually be ableTo get some work done as new clients keep seeing you in their newsfeed. Plus it provides shortened links to save on characters within a single post. BRILLIANT!

JT's girl, Sep 25, 2019

Meh, not great for Instagram

I use this app only for Instagram and it’s middling at best for this use case. You would think they’d have a way to save hashtag sets by now, and maybe even a suggester, but they don’t. It’s also annoying how if you’re just using reminders, the post disappears right after the time passes, so you have to go into the “past reminders” section to find it. It should stay in upcoming until you’ve posted it!Recently I’ve run into several bugs that are probably going to be the push I need to move on. Right now I’m set to share at 2:30pm eastern time, but it sent an alert at 9:30am my time, which is 12:30 in NYC??? The app had also been losing my images when I’m working on multi-image posts, and I don’t seem to be able to reorder them either.I guess at the end of the day, their focus must be elsewhere.

L,.&, Jul 12, 2019

Pretty good

Updated Review April 2018: I had some decent success with Buffer last year and it was the first social app like I used. It wasn’t till now I realized Google is locked. I never got it to work with Instagram. And the main reason I used it was it linked well to LinkedIn. Despite having some months of issues with connection, it’s a nice feature. But with only 3 accounts allowed, I don’t see the difference between this free app vs Ripl or Everypost. Keep in mind I spend over 10k using industry specific listing sites, Google, and marketing social media tools. It’s kind of a let down until I got some real data sources backing up the pro price. Is there still an awesome plan?This app has done a pretty good job of sharing posts after using it for a year. Only downfall is the recent problems with linking to LinkedIn company pages. The link doesn't work anymore unless I start back over as personal. Hopefully that will be fixed soon! Note: would be nice to have Pinterest for free and better posting method to Instagram than just a reminder.

Longest route possible, Apr 03, 2018

So helpful. And so expensive

I am really grateful for Buffer, and I use it pretty often. I’m also happy that it has a free version, although I think it’s a bit more limited than it needs to be. I’m good with the number of platforms it allows you to connect at a time. But a queue of 10 tweets/posts means, unless I want to log in multiple times a week to add content, I can only schedule a few times a week. And that makes it NOT as helpful of a tool as it claims to be.There used to be a middle-of-the-road paid option, I think called “Awesome,” which was more reasonably priced. But I can’t afford the “pro” or “small-business” options, so I deal with the “free” version.Anyway, it’s a great app for queuing tweets and posts, and the one or two times I’ve had tech issues, they’ve been really helpful. A cheaper “individual-but-not-wealthy” option would earn Buffer its fifth star!

markdavidjohnson, Jan 28, 2019

Deleted my account

When the new sign in methods came into play, I wasn't concerned. I had signed up with an email address in the first place, I always do when the option is available. Didn't use this for a while as I had no need, open it last week and boom. Account is gone. Try signing in on desktop website/safari extension. Same situation. I reach out for help and am told over and over for a week straight that I don't have an account. Y'all DELETED IT. FOR NO REASON. Never been so frustrated with a support experience of this kind outside of battling Tumblr for 5 years to get my original account back and Wordpress' terrible support system. I'm putting Buffer in this same bucket now. I don't know who told tech people they're all smart, but this is a boneheaded move. I didn't even get an email from you guys about the sign in system change. I haven't gotten any emails from you in a while until last week and I'm so disappointed with this whole experience that I'm not using your platform anymore. It's not that it's bad quality, it's just clear you're not doing enough communication and QA to make this viable. Someday that's going to come back to bit y'all in the foot and I'm not gonna sit around waiting to get burned a second time.

Raantuva, Feb 06, 2021

Great UI, very intuitive

The entire UI is pleasant and easy to use, but I have to say one of the great perks is the ability to schedule posts I create using Pablo through Buffer, and the “Buffer it” link that appears when you hover over photos in your browser! Not to mention the great functionality and UI for the iPhone app. It’s easy to see what posts you have scheduled, and that’s in the free version (which does not offer a calendar view). Since I work with a non-profit organization, it was imperative that I keep any social media costs down, and other social media management tools no longer offer a free version and if they do the functionality is basically useless. Thanks, Buffer, for making my life easier!

SPnTX, Oct 04, 2018

Edited: Can’t set Instagram post locations for a week now!

Buffer finally corrected the issues below people were having with adding locations to Instagram scheduled posts. Now all is back to working perfectly and with ease. Thank you for finally solving that issue, Buffer! You are by far my favorite post scheduler and I was struggling without being able to use you. So happy to be back using Buffer!I’ve been using this app with my Instagram business account to schedule and automatically post on the date and at the precise time without any issues until a week ago when I was setting up a post and I went to type in my location (it’s an app search feature) and the app said it couldn’t find my location (I tested multiple locations, nothing came up) and so I hit cancel on that location screen and then the entire app freezes and I can’t do anything else with the app until I restart my iPhone. I’ve contacted Buffer who says they are working on the issue, but it’s been going on for over a week. Sadly, it’s time to find another Instagram scheduling/auto post app. Buffer customer service is not helpful whatsoever!!!

The Puddle Town Girl, Oct 30, 2019

App is too glitchy

I've been testing out different social media management platforms, and came across Buffer in the App Store. Initially, I wanted to like it, but after using it for 5 minutes, I can honestly say that I don't. This is by no means a review on their web platform, which is probably flawless (don't take my word for it), but purely on the iOS app alone.1) Connecting my Facebook page, no problemo! However, every time I go to the Facebook tab, I'm always asked to reconnect my account. When looking at post analytics, it shows analytics for posts in December. Why would I even consider paying a subscription fee when it's not even loading the posts from this past week? Because guaranteed, the posts in December and prior aren't "Recent". It's a joke at most.2) The profile or page names that are displayed for each social media account are my company's old name. Every other social media management platform always uses my company's current name with zero effort on my end. This app doesn't even given me the option to change it.3) I'd like to do a trial of the Awesome or Business plan before committing to it. Don't know why that isn't offered through the app, but tossing money around at something like this without even experiencing what I could get in return is no bueno. From an otherwise beautifully designed app, I don't think I'll be using this again any time soon.

V. Rose, Sep 24, 2017

Description

Plan & schedule your social media campaigns. Track your progress with analytics. Buffer is the most intuitive and affordable social media management tool for small business.

Schedule social content, get engagement data and insights, and see all of your posts in one place. Why you'll love Buffer: • Draft and publish content to Facebook, Instagram, TikTok, Twitter, Pinterest and LinkedIn. • Plan Instagram Stories ahead of time. - Get an at-a-glance view of all the content you have lined up with our Social Media Calendar. • Get easy-to-read analytics for every update you share. • Preview your scheduled posts in one place and gain insight into how your posts perform across channels with our new Overview. • Create a consistent presence across your social accounts with the calendar view. • Share from all of your favourite apps. Including scheduling native retweets from most Twitter apps! • Get world class support from your friends at Buffer. You can also add to Buffer from your favourite browser using our Browser Extensions for Safari, Chrome, Firefox and Opera. Privacy Policy: https://buffer.com/privacy Terms of Use: https://buffer.com/legal/terms-of-use/year/2022 Do you have any questions for us? Email: [email protected] Twitter: @buffer Facebook: http://facebook.com/bufferapp Instagram: @buffer Pinterest: https://www.pinterest.com/bufferapp/ TikTok: https://www.tiktok.com/@bufferapp