ACME Markets Deals & Delivery

Name: ACME Markets Deals & Delivery
Rating: 4.72818 (52790 reviews)

Shopping

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ACME Markets Deals & Delivery

Shopping

4.7

52.8K ratings

Age Rating

17+

Seller

Albertsons Companies, LLC

View in App Store

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User Reviews for ACME Markets Deals & Delivery

great idea, missed UX opportunities

First the good: integrating coupons into an app so you do not have to log those terrible paper coupons around is a perfect way to shop and use an app. Bravo!the bad: it is clear that the designers of this app does not use it themselves because the UX is lacking the most basic tools. Most of these are mentioned by others, such as order of the coupons and inability to remove any coupons. designers only need to introduce 4 or 5 very simple fixes to make this a perfect shopping app.Finally, there is a shopping list but it only contains the coupons you cut and does not integrate the store's database, so no actual products exist other than your coupons and the user has to built the entire shopping list him/herself, again very bad UX. Surely you have a list of the products you sell somewhere!

crushedbydwarf, Jul 14, 2018

The store. The people that work there. The produce. The cleanliness are all 5 Star

I can’t thank the Acme in Blairstown NJ. Rt 94. Enough.I love shopping here it’s so clean the people that work there are friendly and kind. I fell like a princess when I am in the store. People help me with my stuff and I’m handicap so I need the help. Nobody makes me feel disabled. I think they are top notch and should get an accommodation. I tell everybody I know how my shopping is such a great experience. And it may be a little more money than ShopRite butYou get what you pay for. It’s much more convenient and less crowded cleaner and the people are nicer they all deserve a raise. Sincerely a satisfying customer Theresa Maresca

edith piaf, Sep 08, 2022

Good but could be better

I am Catherine Menichelli, I grew up shopping at Acme with my mom at nine years old. I turn 71 next month. Most Acmes always have fresh products. I just wish the one on Wellington Ave in Ventnor was just as fresh. I remember when Acmes signature meat brand was from Lancaster and the absolute best. I still love Acme, but know they can do much better. I get tired of paying good money to find out my mushrooms are rotten, potatoes are black in the middle, and celery is soft. Almost everything hubby purchased there goes bad way to fast. As I said Acme can do much better. I only gave the four star from my childhood memories. Back then it would have been a five

Eileen 25, May 10, 2022

Friendly, helpful staff

I shop at the Hopewell Junction NY location almost daily. Sometimes just to pick up a newspaper-other times to do a big shopping. I am so impressed by the people working here. Rachel & Kathy @ courtesy, Jason & Dave in Meat dept, all the guys in Produce & Isabel, Fi, Chrissy ( in fact, all the cashiers that I see each morning when in the store.) Everyone goes out of their way to be friendly and helpful. I could go to another supermarket as I live half way between the 2 local markets but I choose Acme because of the people.

Every name is taken-I give up, Mar 18, 2022

Hate the App

I am a senior citizen as are probably 80% of Acme’s customers. The app is cumbersome and does not work correctly at all times. Some of us do not have a cell phone so those people either have to pay full price or shop at Shoprite. You must have the app and show it to the cashier to get the Digital Sale Prices. I did yesterday and their scanner could not read my display so each article had to be corrected by hand. The cashier could not adjust my free 2 cloves of garlic so I wasted another 10 minutes at the courtesy desk to explain and get refunded my $1,59! The app is a failure. Don’t listen to some snot- nosed MBA who thinks it’s cool. Look at your customer base; they are not cool kids.

Giorgiosbirro, May 30, 2022

Can’t See or Use Weekly Ad, Et Cetera

I tap Shop and land on a view that has blank and inactive images of the weekly ad and other shopping options. Tapping anywhere in these views will illicit no response. This important feature is broken. I am using the latest version of the app, iOS, and iPhone. I have deleted and re-installed the app, but this feature remains broken.Also, the current categories are somewhat useful, but each store has a different layout and the aisles are not standard. It would be great if the categories were more granular and the order could be customized. It would be spectacular if the order were automatically arranged for my local store.I depend on this app.

mark4flies, Feb 02, 2022

Bad on so many levels...

First experience buying online with Acme...disaster..1) Where is the shopping cart? You will find it after hunting around, after a bunch of app loads.2) We go to place the order through the Acme app. Ok - done. Order went through as expected - however no order number, not a single order on a single page, receipt, 3) We get a call from a Filipino call center stating the order with problems with the order. What?!! What is foing on?! Somehow we went from the ACME order to Instacart order, and Instacart is a third party service. Awesome. Now caught in insane call center hell refusing to help beyond company recited lines...escalations are refused. "Sorry sir, but in this case sir " "Upon further checking, sir, ' - rinse and repeat. 4) Next to impossible to communicate with Acme. Chasing my tail, every person points us somewhere else. Acme Home Delivery (the real owner) even sends us to Safeway. Safeway says that is Acme - go there. Local store afraid of anything corporate, will not help. 5) We learn there are restrictions, policies - but the app never mentions. Order was placed fine, and nothing but problems ever since. *****Terrible first impressions. Issue never got resolved. Spent days in discussions with management of all the companies with nothing but apologies. Please do it write back with statements of apologies or empathy...empty meant less words.

PixelRogue, Mar 06, 2020

Terrible Update

This was a great easy app to use for all ages before. Ever since the new update, it’s terrible. The layout and colors mesh together making it not as easy to read as before. Also when you clip the coupons and try to add them to the basket, you have to try and click a specific point in the dim dot. If you do not hit the right spot, you open up the coupon and have to close it out and try again. It happens several times, even for one coupon. ACME please go back to the old design!!! Why fix something that wasn’t broken to begin with!!!!

Sammy1183, Jul 26, 2021

Good but needs improvement

Like a number of things and believe there are good features I should use (recipes coupons). Should be able to enter a missed purchase by entering the Transaction Number. For example if you forget or because of timing the emptying of the cart and bagging you miss entering your phone number and thus loose the gas points or coupons. There is not a search option in the 'clip coupon' function so you have to scroll through coupons to find products you are looking for. Particularly annoying in the store where a display tells you to use a mymixx coupon but you can find it in the app. Then you know you won't get the low price.

sonofakit, Jul 08, 2017

Need update

The app needs an overhaul. Agree with previous review - it desperately needs a search function. Also needs a fix so you can easily add an item to your shopping cart after clipping a coupon. Now you have to remember specifically what it was and type it in. Ugh. Should be able to select it and add to shopping list. Merely having all clipped coupons in a shopping list is not actually a shopping list - and with no search function it is useless. Also the gas rewards area to find a station location often is incorrect. For example when I select to find directions for the Sunoco parsippany NJ location - it brings up the Summit NJ location. Happens for the Fairfield NJ location too - brought me to Bergen NJ. I finally gave up.

WantShoppingEase, Nov 11, 2017

Description

Maximize your savings with the Acme Markets app and our just for U program! Register to find over $300 in weekly savings and earn gas reward points. See weekly coupons and sales on groceries and more.

You can also receive your receipts digitally through J4U. Download and register to start saving now! Find your Savings: • Register to add your digital coupons in J4U. • Redeem coupons automatically by entering your phone number at checkout. • Get Personalized Coupons based on shopping history. • Sort offers by category, purchase history, recently added, and about to expire. • We use Health Kit to track steps, sleep, and other activity to reward points for the healthy actions captured Build your Shopping List: • Adding the items you buy and items you like based on shopping history. • Adding items to your shopping list directly from your past digital receipts. • Scan bar codes to find out more about products and add offers automatically. Other Features you will find: • Visit My Store for hours, locations, and directions to your nearest Acme Markets • Manage your account preferences. • NEW! PUSH notifications about offers and deals • Use your Rewards Summary to track your reward earnings. * • For participating stores, see the Rewards Summary to find the nearest participating gas station • We use Health Kit to track steps, sleep, and other activity to reward points for the healthy actions captured