YouMail Voicemail & Spam Block

Name: YouMail Voicemail & Spam Block
Rating: 4.6797 (90675 reviews)

Utilities

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YouMail Voicemail & Spam Block

Utilities

4.7

90.7K ratings

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YouMail

In-App Purchases

$7.99 – $299.99

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User Reviews for YouMail Voicemail & Spam Block

Great company with great products and support

I’ve been a YouMail member since 2007. Back then the product was mostly a smart way to replace my carrier voicemail. Simple things like customized greetings for my contacts, and “out of service” messages for robocalls have been at the core of YouMail from the beginning. Those are still great features. Now, I use it for so much more. Youmail offers a robust collection of features with my new Professional plan. I was able to add an extra line to my phone, and stop paying for a land line. I saved a ton of money and they let me port my number in. Now i can receive texts too. With my professional plan, I now have a virtual attendant. Callers are greeted with their name, given a few options to speak to someone right away, and then if they still leave a voicemail- it’s transcribed and sent to my email. These are big features for a small app, and the price is just right. It costs me less than the price of the landline to have all those features. Plus the few times I’ve needed customer support I was able to talk to a knowledgeable representative who had the skill set to fix the issues, or find someone who could. YouMail feels like a small company with commitment. After 12years, all my services are now in one app - intelligent voicemail, voice-to-text, auto attendant, conference calling, robocall blocking, extra line, and one bill. I’m a very happy customer.

808Style, Sep 23, 2019

Blocks no -spam callers

I had YouMail and YouMail professional version for a while and the transcription service is generally very good. HOWEVER the spam call blocking service is problematic. Any member apparently can note a number as spam whether or not it is, and without verification it is blocked as a spam caller unless you have that number specifically in your contacts. ATT UVerse was trying to call regarding appointments and the call kept going to spam and I never received it...was having issues with other companies too. I contacted YouMail to see if I could turn that feature off because I should not be subject to the whim of any of their members merely noting a number as spam and then I do not receive my appointment calls. I asked YouMail if I could turn that feature off and they said no...that the number had to be in my contacts to receive it if someone marked as spam. That blocks calls from others that I may need and just because they are not in my contacts it seems other YouMail members can say it is spam and it is blocked. I reported the ATT number to them as not spam but as long as they give other YouMail members the ability to determine what calls I receive that are not in my contacts merely by marking them as spam, I am not interested. YouMail, when you make this feature an optional opt out let me know.

Blocks Wanted Calls, Sep 27, 2018

I Have Had YouMail for several years!!!

I can not speak highly enough to this App! It is the one app that has never failed me! It has so many features and protections that I never have to worry. I am able to read my VM if I am in a meeting or unavailable. I no longer get hassled by so many unwanted calls in one day! Their prices are so CHEAP!!! It’s unreal! You no longer need white pages because it is in the app for you! You are allowed to have an extra number up to I believe over 8 numbers. The customer service is so fast and efficient and never bothersome. No I have not been paid to say any of this, I have just had YouMail for so long and hate writing reviews, but figured with all of the time they save me and all of the good they bring to me, it was time I gave back and let people know that this is one App that you will always have, never regret and I know you will never want to get rid of it. They are one of the very few most honest companies I have ever dealt with and I do not foresee myself ever leaving them. They are so essential! Thank you so very much for making my life a lot less complicated. I literally save time and money every day just by having their cheap but extremely high quality service! I can’t thank you enough!!!

Grayson Madsen, Jun 26, 2020

Not worth the hassle

As a spam call blocker it works great for the most part but callers that aren’t on your contacts list (like Drs alternate outgoing only lines, etc.) go straight to voicemail and you never even know they’ve called until it’s too late and you’ve missed the call!! So if you’re waiting for an important call-back or get an emergency call from some random number, you won’t get it. And even my Mom called me twice in a row and I missed the call. I heard the phone ring (since she’s obviously on my contact list), but she said when it went to voicemail, it wasn’t my normal voicemail. It was an automated voicemail that gave my number but the last 2 digits were wrong so she thought she dialed the wrong number. That’s why she called twice in a row but got the same message twice. She was confused because she knows my number and didn’t leave a message because the message said the number but the last 2 digits were wrong. WTH?! How many other calls have I missed that didn’t leave a message because the voicemail has the wrong number on the message?! I’ve deleted the app from my phone but I still keep getting voicemail emails. Why am I still getting these if I deleted the app? Very frustrating!

JagrPenguin68, Apr 27, 2021

Have been a user since the beginning and love it still!

YouMail has taken something very valuable to me and has given it back-TIME! I literally have been a member since approximately 2010. I started as a free user and then had switched to a Professional Plan. The service is second to none and I love how they actually take suggestions on how to better their app and use it. I don’t think that anyone understands the full features of this all in one favorite of mine. And no I don’t own or work for the company in anyway. Honest. This answers callers by name, has a custom recording of my name and business, has conference calling, spam blocking (or block anyone you choose with a message that your phone is out of order), greetings specifically for a contact, and even an extra line for whatever you want. I hate listening to voicemails. This transcribes the vms and text and/or emails them to you. If I needed to hear the tone of the message, I could still listen. Plus it holds up to 10,000 vms. This app is my favorite and so many business associates have commented on how does my phone know their name. People love it. Also, with your friends, there are masses of greetings from funny to musical. I don’t know what I would do without my YouMail. As you may have guessed, I highly recommend it for anyone A+++++! I also love how they are always doing something to improve their product. Thanks, Mike

Mike in Pa 18643, Sep 26, 2018

Very good service, with less than acceptable support for free members.

I will start off by saying that the YouMail service is second to none, I’ve been a YouMail subscriber in the free tier for many years. I have no complaints about the service itself. My only issue is that the free tier has minimal mechanisms for user support in place. I understand that the free tier is not supported as well as the paid edition by design, I am not looking for support to the level of the paid edition. I simply am looking for some way to report software bugs to the developer. Over the years I have encountered bugs with the iOS app, some as recently as the time this review was written. I am not looking for 24/7 support at the free level, I understand this type of support is reserved for paid users, but at the same time it is very frustrating that there is no clear process for submitting bug reports for the iOS app for free tier users. I would think that it would be in the developers best interest to accept and review reports like these from ALL users to squash bugs in future updates, as it helps to improve the product overall. If there is some sort of mechanism for bug reports for free tier users, it is very unclear at best and I was not able to find it within the iOS app or the website.

mso9905, Jan 02, 2022

Pretty Good App

I got a new iPhone and the assigned number must have belonged to somebody who got a lot Robocalls and spam messages. I think the prior number owner either never did anything to block the nuisance calls or just gave up and got a new number. It only took a few days of activation and the robocalls and spam became constant. I didn’t want to change my number, because I had already given the number to friends and family. I tried blocking services from my provider and blocking on my phone, but the calls and spam kept coming. I started using Verizon Call Filter and Hiya together along with reporting directly to Nomorobo which reduced the calls but not stopping them all together. I needed an app that would fool the Robo calls and spammers into thinking my number was not working, which is exactly what YouMail did for me. My only compliant is that it takes a little bit to really understand how to make the app work best, it does not integrate with your phone block call list - you have to manually add block numbers and it will not reject five digit spam messages - I use SPAMSMS app for that. I had to be persistent about manually adding numbers to block, but doing that along with using their blacklisted numbers has reduced nuisance calls down to one or two a day. Some days, I get zero. I just wish the app could block 5 digit spam messages. I would pay for the more robust version, if I needed it.

Navlaw, Mar 12, 2019

Still Love it after year of use! Essential !!!

I have reviewed before but actually decided to take the time to speak up again! I have now been using YouMail for several years and 2 phones and can honestly say that that I continue count on it and am very happy. Once, a long time ago, I did have one problem with calls not being answered, but contacted support and was quickly provided an updated forwarding number which cured the issue. You might note also that I said "quickly" and I am using the free version with no promise of preferred support :-)My friends are always asking about how my voicemail knows and addresses them by name when they call! Hard to believe that all of this is free!! One of my favorite features allows setting the greeting to the wonderful " doo doo doo we're sorry, you have reached a number that is disconnected or no longer in service ......" I set this for every number that calls offering me junk that i do not want and I swear it gets my number removed from their lists a lot faster than requesting to be placed on their do not call... ever did!I have been considering upgrading to the paid edition so I can have unlimited voice transcribed text emails and other premium features, but even if you don't, it is well worth installing. Great features at entry level and has gotten better with each upgrade. This is my voicemail app period!

PhredB, Aug 13, 2018

Very Flexible Voice Mail, a lot of features

I wasn't quite sure if it was worth switching my voice mail from my service provider to YouMail. I decided to switch. A little confused when incorporating YouMail until reading further and found out to get it to work was simply forwarding non answered phone calls from my provider to YouMail. Once I got it forwarded and activated I was surprised how flexible it was compared to my providers mail. I like the fact that it has professional features and features for the average user. If I was in business I would definitely opt to purchase business features, of course at a cost. I use the Plus features which gives you an extra number to separate your personal and other calls, also has a conference call option which is very easy to setup. You can leave seperate greetings for people that leaves a message, a seperate message for those that hangup. Even leave a seperated greeting for you personal contacts, it uses you contacts list. I love all the different Greetings you can use from funny to serious to professional type. I have spent 2 days going thru the greetings and have not finished yet. You can save several greetings and easily switch them out. So far YouMail is working for me. Try it, if you dont like it youneasily revert back to your original voice mail.

Rhmachote, Jul 12, 2021

Edit to remove default settings

I first downloaded Robokiller and they do NOT offer any kind of free version. I just want a basic spam blocker without all the bells and whistles. It appears to me that the YouMail app (free version) is what the doctor ordered. Not sure what kind of after purchase support you get from Robokiller (of course you are paying monthly or yearly subscription) but YouMail (free version) their team provides the best after app purchase I have seen. They do not care that you have the free version, you still get top notch support for any issues that you have. The free version is NOT right for everyone, but having to pay a yearly fee to YouMail is worth it because of the quick and responsive support you will get (paid or unpaid). These folks will reach out to you to work ANY issues you might have with the program. Give it a try! At least you do NOT have to get locked in with automatically being charged $4.99 per month after your one free week trial. The problem with this format is you forget until you get the first bill charged to your credit card, then you have to work to get that stop. No THANKS, my money is on YouMail.

S62242, Jul 21, 2022

Description

Our top rated spam call blocker, robo call blocker & visual voicemail app will help you handle your phone calls better while protecting you against spam and robocalls. See for yourself why YouMail has won over a hundred awards for voicemail and spam protection and is trusted by over 10 million users to better answer billions of calls. THE FREE BASIC SERVICE INCLUDES THE FOLLOWING AT NO CHARGE: * As the top free visual voicemail app in the US, our robocall blocker will block a spam call or robo call faster than other apps to prevent that spam call or robocall. * Every second a new spam number or robo call number starts up.

Our call blocker updates multiple times per day to block a new robo call number the second it appears. * Not just a robocall blocker! Block any non robocall phone number using a personal blocklist. * A clean voicemail inbox. We either block the spam call or robo call or suspects are in your spam folder. OUR AWARD-WINNING CALL HANDLING IS ALSO FREE: * The highest quality voicemail to text and voicemail to email. * Give callers the experience they deserve with special personalized voicemail greetings only they hear. * Phone not on you? Check voicemail online or by email without your phone! * Save calls and voicemail forever. * Search calls and voicemail from the app or any web browser. * Organize leads, projects, or follow-up calls into folders. Save important voicemail forever. * Share voicemail, forward voicemail and reply to phone calls by email, SMS or a direct voicemail. We can provide our visual voicemail and robocall blocker for free as many users upgrade. PROFESSIONALS + ENTREPRENEURS LOVE OUR BUSINESS PHONE LINE SERVICE: * Any spam call or robo call hears 'Number Disconnected' which gets you removed from spam caller lists. * Other robo call blocker apps engage a spam call which might sound fun but keeps you on spam call lists and encourages more spam and robo calls! * Need a second phone number or second line? How about several? Pick a vanity number or a local number from nearby area codes for your business, side hustle or classified listing. * Add an auto attendant, virtual receptionist or e-receptionist with menus so callers can press a key to connect their call to a partner, assistant or any other phone number. * Add an after hours or weekend greeting on your main phone number or second number to our auto attendant or virtual receptionist. * Automated TXT replies make missed callers to your main phone or second number feel less ignored and less likely to call a competitor. * Automatically forward unread messages to a partner, spouse or any email so important phone calls aren't ignored. * Host conference calls without a meeting ID or passcode - callers call your virtual conference number and they're in. * Trusted by over 200,000 businesses: "like Google Voice with better service or Grasshopper with a better app!" YOUMAIL VALUES PRIVACY! * Permissions requested only when needed (and no location permission needed). * Please enable YouMail under Call Blocking extension to block calls. (iOS Settings > Phone > Call Blocking & Identification) * Free visual voicemail, spam or call blocker personal use for 30+ days will be supported by ads served by Google and Amazon. COMPATIBILITY: * Compatible with postpaid plans to upgrade AT&T voicemail, Sprint voicemail, T-Mobile voicemail, Verizon voicemail, StraightTalk voicemail and others. * Some prepaid plans, Boost Mobile, MetroPCS, Google Fi and Consumer Cellular don't widely support conditional call forwarding which prevents customers from using YouMail. ACTIVATION: * Activation dials carrier specific codes to forward a missed call to YouMail so we can block robo calls, block spam and provide visual voicemail. * BEFORE DELETING, Deactivate and Return to Carrier from Settings, otherwise calls still go to YouMail even without the app installed! For more help, visit http://go.youmail.com/deactivate