Hiya: Spam Blocker & Caller ID

Name: Hiya: Spam Blocker & Caller ID
Rating: 4.53875 (225224 reviews)

Utilities

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Hiya: Spam Blocker & Caller ID

Utilities

4.5

225.2K ratings

Age Rating

Seller

Hiya Inc

In-App Purchases

$2.99 – $24.99

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User Reviews for Hiya: Spam Blocker & Caller ID

App moving away from purpose

This app was meant to be able to look up who is calling you/identify incoming calls and enhance blocking options. Now they are mostly focused on being a call screener. Rather than the first screen being the lookup screen it’s now a nag screen to enable call screening. I didn’t buy this to screen my calls. I bought this to identify calls manually. Now I have to go to the “keypad” section and there is supposed to be a paste lookup button at the top. Sometimes it’s there and sometimes it’s not. And when it is there I have to give it permission to paste every single time even when I choose always allow and confirm in Settings that the permission is always allow. Lately more often than not the button is not there unless I restart my phone making it more of a nuisance than a help. Don’t think I’ll be renewing since the whole purpose of the app is to allow me to lookup calls when I want and now it’s become very cumbersome and they are just interested in me in allowing them to intercept my calls, which I don’t want. I have all the updates of everything on my phone so that isn’t the issue. The app has been problematic since they implemented the call screening. No longer worth it. It has gone from best app for call identification to very low on the totem pole. Many apps now that handle it better. Another case of an app going from doing something well to an app trying to do everything and now doing none of it well.

24434everyday, Dec 03, 2022

Hate subscriptions on apps

I loved this product when it came out. I get tons of spam calls and being able to block them once and not worry about that one again was really helpful. I still have to block more daily almost but it does make me think I’m making a dent in the sea of unwanted calls. I used the search feature and being able to read others comments on a number to decide whether to block or not. Now that is gone. I even believe the service provided is worth charging for the app but not charging every month for it. This information is free information but multiple companies are trying to profit off making this information easy to get but all thy have all done is make it impossible to google search and get the info for Free because all the companies pop up first that want you to pay for that free information. I am disabled and love on fixed income that doesn’t even cover my bills let alone a subscription monthly to be able to search phone numbers before blocking them. AT&T has total protect also provided by Hiya and is free and it doesn’t allow searches either so guess I will stick with them even though I did like your product better prior to “premium” being the features I really liked. I gave you 3 stars because it is still a good app it just isn’t as good as it was.

Amber_sct, Jun 07, 2018

Great app, but Family Subscriptions don’t work

The app is undoubtedly the best of this type. It was free for several years and I loved it. When it began to charge $3/mo or $15/year, I did not hesitate to go for the latter. The problem came when on my wife’s phone, having Family Membership, I downloaded Hiya and upgraded to Premium. The usual message from the App Store is “A Family Member already purchased this, so you can obtain it for free.” With Hiya, however, my wife’s phone was billed to my account. I chatted with the iTunes Store and they cancelled the charge, but told me I needed to contact the developer to have my wife’s phone also have Hiya Premium. However, there is no way of doing that. “App Support”, both here on the App Store and on the website, consists of FAQ’s and blogs, with no way of telling your story outside of a review such as this one. Hope it helps. UPDATE on July 2019: after several years the above has not been fixed. NEW PROBLEM: on March 8, 2019, I changed my number TT&T has a policy of letting a number rest 90 days before re-assigning it. Hiya and several others report my new number as belonging to one Kenny Sanchez. Only the “Lookup” app has been correct from a few days after I changed my number. Today is July 27, nearly five months and Hiya continues to say my number belongs to a person who quit the number eight months ago! WOEFULLY OUT OF DATE!! I quit my subscription and will get “Lookup”.

Caribbean Jim, Jul 27, 2019

It ain’t what it used to be- and getting worse.

This app has discontinued many free features and made them premium, with a subscription. But the parts that are remaining do not work well. I have the setting to Block Scam and Fraud, and Spam calls- but it doesn’t. At least, not all the time. I don’t know if it actually blocks any. I still get them, and there is no icon warning that it’s a scam or fraud. Just got another one today, with no indication- but after the call and voicemail, I checked the number on Hiya- there was a months worth (over 45) of reports and comments left, all reporting the same scam. If they haven’t picked up that number then they need to figure out why not. The listing on my recent calls still shows nothing, no comment, no icon.Update, weeks later: I had two calls yesterday, one of which I missed and one I declined, from the same number. No indication what they were. I checked later on Hiya and found that they were “debt collectors”- only after I checked did the icon for that appear in my recent calls list for this number. Hiya is always open on my phone, so even if it’s a recent number it should be updated.Another update: telemarketers’ calls are not labeled as such. I’m not sure if it’s worth keeping this app on my phone- it hasn’t “warned” of anything, but I get voicemail messages from telemarketers, since I don’t answer calls from unknown callers.

Cynnie66, Feb 26, 2019

Lost hundreds of numbers I had entered to block for no reason

Lost all 347+ numbers I had personally entered to block over the last several years for no apparent reason whatsoever. Very upsetting to say the least! I did not clear any history. The only thing I can think of is I powered my iPhone down a couple of days ago because it had been a while since I had rebooted it OR it was when I had to force close the app because I was not getting any notification for calls I was expecting & waiting on. Phone did not ring nor show a call coming in as they were being blocked and going straight to voicemail with no notification of a new voicemail. OR maybe it’s from the newly revamped app. No matter the reason for the disappearance of the numbers I had entered...it’s quite disturbing and extremely frustrating. Got a nuisance call today and when I went to enter that number to block I was shocked to see all of my numerous previously entered numbers to block were no longer there. Because of all the numbers I had previously entered I had rarely been receiving any spam, nuisance, or telemarketer call. Now my phone is blowing up with them!! Prior to today, I loved this app and would have given a 5 star rating at any point over the last several years because of it’s superior performance BEFORE this latest update and revamping of the app!! Now I am going to have to tediously enter lots of numbers that should still be showing to block in my app and also should actually be being blocked.

Hollywood Sparrow, Nov 23, 2020

Real Talk!

I was with AT&T. AT&T have a similar service such as this one to block and inform the person receiving the call if it’s A scam, Tele marketing, spoof calling, and etc. I think this app can do a better job at notifying us if the number is a potential spoof number. We don’t find out unless we answer and don’t get a response and have to call back to realize that the number is a non-working number. I’m sure this isn’t the first time these scammers or pests, called someone that has this app. By sharing the reported number, than the app can notify the receivers of these annoying calls can get a heads up and we don’t have to answer and have a choice to block it if need be! I appreciate that this app service does give us more control and that does prevent innocent or real business calls from being Blocked Automatically! But this app is giving no warnings of a number being a possible bad Caller. The people that are doing this, are catching on to not use any number that starts with mine. They just pull random numbers. If enough people report this, than this app can be a lot more proactive and giving the receiver of the call, a possible Warning! I’m not with AT&T any longer, so I cannot use their service and your service is the next best thing pat gives the user a lot more control instead of blocking potential Important numbers! Please work on this.

JordanGeneral, Dec 05, 2018

Clunky - Feels Like They Should Pay Users

I expected Hiya to flag calls as they happen which it does infrequently. However, If a call has not been previously recorded into their database you have to go to your phone log, copy the number, paste it into the lookup function, and then have Hiya look up the number. If it is spam, you then have mark it as a blocked call, flag the type nuisance call it is, and provide further details in order for the listing to be useful for others using the app. In other words, Hiya relies on everyone reporting numbers and providing additional meta-data to build out its database. Spammers are constantly changing numbers so this copy, paste, add data routine is the process most of the time.When logging a call if the app is ‘working in the background’ it does not automatically read the copied phone number from cache so you have to manually paste it into the lookup function before it finds the number. You have to shut the app down and restart it every time if you want it to automatically pull the number from the copy puffer - also annoying; adding more steps than what seems necessary. They really should not charge for this since users are actually building their database for them not too mention that it takes too many too many steps to be convenient. Maybe simpler to just block calls in the iPhone app.

MobilePhoneBill, Feb 23, 2019

Outstanding unique design app!

I would like to sit down and take the time to Thank the Developers for such a great unique outstanding design app! Seems like only yesterday you could pick up a phone book get information on a number and who that number belong too! Those days are gone one we were only looking in the city where we live now it’s all over the World. Technology is changing every day every second and yes every minute! Are you going to get every time you’re phone rings information as who is calling? ( good luck on that thought) why because the people who created the words Spam and Fraud are changing their numbers every day every second and yes every minute. The Developers of this app are working hard to make this app the best they can to meet the technology changes that are taking place as I write this and I hope you read. How do I know the Developers are working hard look at the number of updates that are being made! So download this app today now will you be sorry? I don’t think so will you get who is calling information all the time ( good luck ) , these great Developers are working hard to some day soon do that for you and myself. Too the Developers thanks for a 5 star app with a great unique design! I thank you for your Hard work and time! Well time for me to get up and move on, but please Download the app give it a try what do you have to loose? Also take note last update ( New Technology ) ! Thanks

RLNfirst, Jun 25, 2021

Outstanding unique design app!

I would like to sit down and take the time to Thank the Developers for such a great unique outstanding design app! Seems like only yesterday you could pick up a phone book get information on a number and who that number belong too! Those days are gone one we were only looking in the city where we live now it’s all over the World. Technology is changing every day every second and yes every minute! Are you going to get every time you’re phone rings information as who is calling? ( good luck on that thought) why because the people who created the words Spam and Fraud are changing their numbers every day every second and yes every minute. The Developers of this app are working hard to make this app the best they can to meet the technology changes that are taking place as I write this and I hope you read. How do I know the Developers are working hard look at the number of updates that are being made! So download this app today now will you be sorry? I don’t think so will you get who is calling information all the time ( good luck ) , these great Developers are working hard to some day soon do that for you and myself. Too the Developers thanks for a 5 star app with a great unique design! I Tip my Hat 🎩 for all of the Hard Work you’ve done over all the years to create a Unique Outstanding Design App! “ Thank’s “

RLNfirst, Nov 19, 2023

App does a decent job, but has to be open all the time in the background

I got this app out of necessity when I got an IRS scam call that almost fooled me in spite of being skeptical at first. After I picked up on his tricks and called him out on it, I’m pretty sure he sold my information, and I’ve had a steady stream of spam calls since then that I didn’t get before. Hiya has done a decent job of helping me identify which callers I should be calling back, since I don’t pick up unknown numbers anymore. But I admit I’ve been disappointed during the years I’ve used it that it’s not been great at real time call identification. It’s gotten somewhat better recently, but still leaves something to be desired. Additionally, one update in the last year has nearly driven me crazy, and I’m about to give up on the app- if you ever force close the app, it brings up a notification that your spam protection has been reduced, and basically you have to keep the app open all the time if you want full protection. I feel like this should be able to function without me always keeping the app open in the background, and I think they could probably do a better job at this. Aside from that, the app does a decent job with identifying spam calls, though I wish it provided more details as well about who’s calling exactly when it comes to undesirable calls.

Sergio Trabant, Mar 02, 2021

Description

Stop missing important calls and wasting precious time answering unwanted ones. Hiya blocks spam and scam calls, and displays caller ID name and call reason on incoming calls. Want to supercharge your Hiya app?

Try our Premium features to get an even richer mobile calling experience. CALL SCREENER Know not only who it is, but also why they’re calling before you pick up! Say ‘goodbye’ to unknown callers. VOICEMAIL PROTECTION No more spam voicemail! Hiya takes care of business and stops spammers and scammers from clogging up your voicemail inbox. Download now for free and get instant protection from spam callers! SPOOFED CALL PROTECTION Stop receiving those deceiving scam calls from numbers that look similar to yours. CALLER ID Fewer unknown callers, more identified names. Whether it’s a call from a business, friend or potential spammer, our global database of caller names gives you real-time context about who’s calling. REVERSE PHONE LOOKUP Lookup the phone number of a call from an unsaved contact to find out the true caller name and whether it is likely a robocaller. AS SEEN IN The Wall Street Journal TIME Magazine - "Top 10 App" CBS Evening News Fierce Wireless VentureBeat - "Future of smartphone calling" USA Today Huffington Post - "Caller ID on steroids" The Verge Cult of Mac - "Essential" COMMUNITY Twitter: twitter.com/hiya Instagram: instagram/hiyainc Our Premium Call Screener feature works in the US on AT&T, T-Mobile, Verizon, Sprint. The Hiya iOS app is brought to you by Hiya Inc. Utilizing the power of the Hiya database that has hundreds of millions of phone numbers, you’ll know the true caller behind more calls. Hiya is committed to delivering best in class caller ID, call blocking, and spam protection. Terms of Service: https://www.hiya.com/terms-of-service Privacy Policy: https://hiya.com/hiya-data-policy