Voi

Name: Voi
Rating: 4.8818 (6878 reviews)

Travel

View in App Store

Voi

Travel

4.9

6.9K ratings

Age Rating

17+

Seller

VOI Technology AB

View in App Store

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User Reviews for Voi

Cheapest & Best per-mile transport

I love using Voi as it's the most convenient mode of transportation. However I wish the App had an indicator on the scooter like a beeping sound alerting before entering a "Slow" zone. Also I wish the App would let you "lock" (not "park") the bike anywhere. Sometimes when you go certain places where you can't park the bike, you need to atleast be able to "lock" it so that other can't steal the bike while it's active.

Cricketnext fanboy, Mar 03, 2021

Charged for broken scooters.

I’ve rented three. The first two were broken and charged me anyways, one which billed half an hour and broke down in a no parking zone leaving me to haul the broken scooter out of said zone which was a hassle, and it charged me for the privledge of pushing it around. The breakdowns were not charge related as both reported over 80% charge on pickup. The app has no way to request a refund and their site doesn’t either. My third rental was out of desperation as I needed to get to my hotel quickly as I was wearing shorts and a T-shirt and carrying electronics in the rain. Thankfully this one worked great. My tip is, if you push it over and it doesn’t start beeping and flashing red lights on the rear wheel, stay away from it. Overall I am very dissatisfied with the service.

DarkOddity, Sep 05, 2019

Company is ignorant

They have almost no where to operate these and cost a ton of money, just as much as a taxi. They say stay off the pavement but there is no grass path to take only paved areas. The dumbo’s suspended my account for ‘riding on the pavement’ in the middle of the city for 7 days. I honestly thought i was doing exactly what they said to do. I told them they were unclear about this, they didn’t even read the email they just sent the same message back. Rent a bike, walk, bus, taxi take a subway but dont, do this. It took 15 min to just set up the account, because they don’t take credit cards.

dont use voi, Sep 05, 2021

Faulty app

Voi scooters are one of the more popular ones around — unfortunately their app didn’t work for me. Tried to unlock multiple scooters, the app said they were unlocked and started charging me, but the physical scooters were locked and wouldn’t move. Got charged multiple times for this. Thankfully a kind customer service employee refunded me (shout out to the great people who work in customer service!), but I’m deleting the app since there’s no point in having something that doesn’t work.

funnybunny100, Jul 10, 2019

So easy to get around!

I know you may not look so cool scootering around town, but it’s fast, cheap and (sometimes) convenient! The only problem I have is when people leave them in their courtyards and they are not acceptable. But that’s not the fault of the providers... just selfish people. 👋🏼💨

im scott, Jan 01, 2019

They charged me 25€ for a 5 min ride but gave it back

I’ve tried it out maybe 2 times so far. The second time I connected my phone to the scooter and I couldn’t end the ride, my phone didn’t even say I had started a ride to begin with, but I could still ride the scooter. I rode it for 5 and then got off and parked it. Found out later that they had taken 25€ off my account. I emailed support and they first tried to offer me credits instead of giving me my money back. Kept emailing 1 or 2 more times before I finally got the money back. Honestly, I don’t know of a lot of companies that would do that. Of course it’s the moral thing to do, but I guess most companies would give you the credits and then tell you to shut up about it. I really feel like I was kindly met and understood by customer support. But they do still have some technical things to sort out for sure.

KSKXCJCJDJ, Aug 19, 2020

So fun!

The boy is so fun worth your time and money. Make sure you do it if you are in Lisbon. It is inexpensive and fun for your family or just to get around to visit the city. If I ever come back to Lisbon this will be my means of transportation more than likely for short distances.

Lmoter0, Jan 10, 2019

Not so cheap transportation!

I read several reviews before downloading app for use in Helsinki. Cheap transportation was mentioned a few times. I was unable to find pricing details beyond the 1 Euro to unlock, so went on faith and reviews it would be expensive. I used a scooter once for 31 minutes and was charged ~11 Euro. A City Bike can be rented for 5 Euro per day. Making matters worse, I walked to 3 locations on the map showing scooters there and found nothing. Once I found a scooter, it has 47% battery from what I could see. The battery ran dry in 31 minutes and left me stranded about 1km from city center. I would think twice about using this app.

SES 535, Jun 23, 2019

App Changes

I first started using Voi in Seville, Spain in September. It was great and I had no complaints. Then a couple weeks ago (mid October) they changed the app so that all bike lanes are slow zones. It's actually dangerous how slow the scooters go now because all the other bikers/scooters have to pass you. Also, you now need to take a photo of your scooter when you park it and they are very picky about the requirements. I have now cancelled my subscription.

SJP_GeometryDashLiteReview, Nov 08, 2021

Best idea ever!

What an amazing idea, as a visitor to Stockholm for work I am seeing more and getting to places quicker than I would using a car, its cheap, easy and a lot of fun. Also everyone you see riding these little scooters has a smile on there face. Well done Voi. Voi make me smile 😁!

wade22222222, Nov 16, 2018

Description

Rent an e-scooter with a simple tap on your phone, and get to anywhere in the city within minutes. Voi provides a new level of mobility to urban dwellers who want to move around freely and conveniently without compromising the environment. So swap the metro, bus or car for an electric Voi scooter and zip around the city in style, while leaving no carbon footprint.

The perfect way to explore a new city, or simply experience your own hometown from a different perspective. Get the free app, create an account, and get rolling! HOW IT WORKS: 1. Open the app to find a nearby Voi scooter. 2. Unlock it by scanning the QR code on the handlebar. 3. Enjoy the ride and get to your destination in no time. 4. Park the scooter, and end your ride in the app. PRICING AND PASSES Pay per ride or get a Voi Pass and enjoy 45-minute rides for either 24 hours, 30 days or even longer. Exact prices vary between cities and may be subject to change. See current prices in your area by signing in to the Voi app. ROAD SAFETY BEGINS WITH YOU Be sure to know the rules of the road before getting on a scooter. Stay off pavements and stick to the bike lanes or close to the side curb. Never ride under the influence of drugs or alcohol, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person at a time per scooter. Go to RideLikeVoila.com to learn more about safe riding and earn free rides! AROUND THE CORNER, ACROSS THE CONTINENT Voi offers green, quick and convenient rides in more than 50 cities around Europe. Go to voi.com/locations to see if Voi is currently available in your city.